UPS: Damage claims

DEpointfive0 · 12-08-2015, 12:48 AM

Quote:

Originally Posted by JG_370z

Had to go through this when I purchased my Rotora BBK. They arrived chipped and scratched, the seller had insured them for the full amount but after weeks of exchanging emails and making phone calls with UPS they basically blamed it on the seller's packing materials and said they ain't covering anything. I always ship with FedEx now.

FedEx won't pay either.

I tell people time and time again. Insurance will NOT pay a claim of the item is damaged (Maybe 1 out of 1000) Why won't they? Because why didn't you pack it better? They will pay if they lose your item. That's it.

~37oZ~ · 12-08-2015, 10:18 PM

Quote:

Originally Posted by DEpointfive0

FedEx won't pay either.

I tell people time and time again. Insurance will NOT pay a claim of the item is damaged (Maybe 1 out of 1000) Why won't they? Because why didn't you pack it better? They will pay if they lose your item. That's it.

If that's the case, FB Nissan owes me a wheel or my money back. I am not getting stuck with a ruined wheel.

DEpointfive0 · 12-09-2015, 02:14 AM

Quote:

Originally Posted by ~37oZ~

If that's the case, FB Nissan owes me a wheel or my money back. I am not getting stuck with a ruined wheel.

I agree, shipper, or their job to get their money back from FedEx/UPS

birdman71 · 12-09-2015, 01:54 PM

Quote:

Originally Posted by DEpointfive0

FedEx won't pay either.

I tell people time and time again. Insurance will NOT pay a claim of the item is damaged (Maybe 1 out of 1000) Why won't they? Because why didn't you pack it better? They will pay if they lose your item. That's it.

Yeup, pretty much if they lose it within their facility or if it is stolen out of a mail truck pretty much.
I recently went through an ordeal with USPS where an item got to the buyer and between delivery and when he got home it wasn't there and I guess someone stole the package. Kinda dumb but it is what it is

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