UPS: Damage claims
 

Any of you have any success with a damage claim with UPS? Bought Nismo wheels from FB Nissan, got them Friday and one wheel is dented really bad, like it was taken out of the box and dropped bad or something. I've email Jomer at FB Nissan, so I'm waiting to see what he has to say tomorrow however is there anything I should do? Or Just let FB Nissan and UPS do there thing?

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Freight Claims
 

Always claim more than it cost. They usually pay about half. (Not specifically UPS)
Hopefully the seller will file in your behalf. They do a lot of business with them.
Good luck

You need to contact the shipper, and both of you make a claim. The biggest factor in what compensation you will receive is what the package was valued at (which impacts the shipping price A LOT). UPS might want to see the box and how the wheels were packed before making a determination. If the package was undervalued (as most are), that amount is what you will receive.....Good Luck

Thanks guys, it seems FB Nissan has valued them correctly based one the brokerage form. Is it going to be a problem I didn't open the packages in front of the UPS driver? He was less than pleasant to say they the least and left hasty lol The idiot was basically tossing them onto my front porch too :shakes head:

Just curious, how much did you pay for the set?

That's ridiculous. But Jomer should be able to take care of you. I'd check with him before doing anything. Chances are he can take care of it for you :tup:

Yeah, that's what I'm hoping. I'm just waiting for his reply.

Black Friday deal, a hair under $1800

Well, I'm ******. Jomer was fired/quit and FB Nissan said "they will look into it".....FML

I have bought a few things from them and they always came through. Keep calling and give it some time. They obviously have a record of your purchase. If they don't take care of it send the wheels back and dispute the charge.

so much crap being sold now on Black Friday, I'm sure some retailers are using it as opportunities to unload returned or imperfect items.

gl with situation.

I hope it doesn't come to that, shipping them back would be costly :( I suppose I can send it collect possibly?

ask for the store to send you a call tag. then you just either wait for the UPS to pickup, or u drop it off at the UPS center using the calltag.

GL