Nissan 370Z Forum  

UPS: Damage claims

Any of you have any success with a damage claim with UPS? Bought Nismo wheels from FB Nissan, got them Friday and one wheel is dented really bad, like it

Go Back   Nissan 370Z Forum > Nissan 370Z General Area > Nissan 370Z General Discussions

Like Tree41Likes

Reply
 
LinkBack Thread Tools Display Modes
Old 12-06-2015, 03:26 PM   #1 (permalink)
Base Member
 
~37oZ~'s Avatar
 
Join Date: Jul 2013
Location: Edmonton
Posts: 133
Drives: 2010 40th 370Z M6
Rep Power: 20
~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute
Default UPS: Damage claims

Any of you have any success with a damage claim with UPS? Bought Nismo wheels from FB Nissan, got them Friday and one wheel is dented really bad, like it was taken out of the box and dropped bad or something. I've email Jomer at FB Nissan, so I'm waiting to see what he has to say tomorrow however is there anything I should do? Or Just let FB Nissan and UPS do there thing?

image.jpg
~37oZ~ is offline   Reply With Quote
Old 12-06-2015, 03:27 PM   #2 (permalink)
Base Member
 
~37oZ~'s Avatar
 
Join Date: Jul 2013
Location: Edmonton
Posts: 133
Drives: 2010 40th 370Z M6
Rep Power: 20
~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute
Default

image.jpg
~37oZ~ is offline   Reply With Quote
Old 12-06-2015, 03:28 PM   #3 (permalink)
Base Member
 
~37oZ~'s Avatar
 
Join Date: Jul 2013
Location: Edmonton
Posts: 133
Drives: 2010 40th 370Z M6
Rep Power: 20
~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute
Default

image.jpg
~37oZ~ is offline   Reply With Quote
Old 12-06-2015, 03:58 PM   #4 (permalink)
Track Member
 
TexasChuck's Avatar
 
Join Date: Oct 2012
Location: SE Texas
Posts: 556
Drives: 2014 Black Cherry Co
Rep Power: 10
TexasChuck is on a distinguished road
Default Freight Claims

Always claim more than it cost. They usually pay about half. (Not specifically UPS)
Hopefully the seller will file in your behalf. They do a lot of business with them.
Good luck
TexasChuck is offline   Reply With Quote
Old 12-06-2015, 04:10 PM   #5 (permalink)
Base Member
 
Join Date: Oct 2015
Location: Atlanta, Ga
Posts: 14
Drives: '12 370Z GM 6MT
Rep Power: 6
Cletus370Z is on a distinguished road
Default

You need to contact the shipper, and both of you make a claim. The biggest factor in what compensation you will receive is what the package was valued at (which impacts the shipping price A LOT). UPS might want to see the box and how the wheels were packed before making a determination. If the package was undervalued (as most are), that amount is what you will receive.....Good Luck
Cletus370Z is offline   Reply With Quote
Old 12-06-2015, 05:31 PM   #6 (permalink)
Base Member
 
~37oZ~'s Avatar
 
Join Date: Jul 2013
Location: Edmonton
Posts: 133
Drives: 2010 40th 370Z M6
Rep Power: 20
~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute
Default

Thanks guys, it seems FB Nissan has valued them correctly based one the brokerage form. Is it going to be a problem I didn't open the packages in front of the UPS driver? He was less than pleasant to say they the least and left hasty lol The idiot was basically tossing them onto my front porch too
~37oZ~ is offline   Reply With Quote
Old 12-07-2015, 10:19 AM   #7 (permalink)
Base Member
 
Join Date: Jun 2015
Location: Sacramento
Posts: 79
Drives: 2010 370z Silver 6mt
Rep Power: 6
enguyen88 is on a distinguished road
Default

Just curious, how much did you pay for the set?
enguyen88 is offline   Reply With Quote
Old 12-07-2015, 11:10 AM   #8 (permalink)
Banned
 
JARblue's Avatar
 
Join Date: Mar 2011
Location: Austin, TX
Age: 39
Posts: 34,293
Drives: 2011 6MT 1998 M3/4/5
Rep Power: 2684432
JARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond repute
Default

That's ridiculous. But Jomer should be able to take care of you. I'd check with him before doing anything. Chances are he can take care of it for you
__________________

2011 370Z 6MT Sport Gun Metallic | ARC | CJM | Ecutek | FI | Fujimura | R2C | SPL | Stillen | TWM | Z1 | ZSpeed |
JARblue is online now   Reply With Quote
Old 12-07-2015, 11:21 AM   #9 (permalink)
Base Member
 
~37oZ~'s Avatar
 
Join Date: Jul 2013
Location: Edmonton
Posts: 133
Drives: 2010 40th 370Z M6
Rep Power: 20
~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute
Default

Quote:
Originally Posted by JARblue View Post
That's ridiculous. But Jomer should be able to take care of you. I'd check with him before doing anything. Chances are he can take care of it for you
Yeah, that's what I'm hoping. I'm just waiting for his reply.
~37oZ~ is offline   Reply With Quote
Old 12-07-2015, 11:22 AM   #10 (permalink)
Base Member
 
~37oZ~'s Avatar
 
Join Date: Jul 2013
Location: Edmonton
Posts: 133
Drives: 2010 40th 370Z M6
Rep Power: 20
~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute
Default

Quote:
Originally Posted by enguyen88 View Post
Just curious, how much did you pay for the set?
Black Friday deal, a hair under $1800
~37oZ~ is offline   Reply With Quote
Old 12-07-2015, 11:53 AM   #11 (permalink)
Base Member
 
~37oZ~'s Avatar
 
Join Date: Jul 2013
Location: Edmonton
Posts: 133
Drives: 2010 40th 370Z M6
Rep Power: 20
~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute
Default

Well, I'm ******. Jomer was fired/quit and FB Nissan said "they will look into it".....FML
~37oZ~ is offline   Reply With Quote
Old 12-07-2015, 11:54 AM   #12 (permalink)
A True Z Fanatic
 
TerribleONE's Avatar
 
Join Date: Jan 2009
Location: Socal
Posts: 10,203
Drives: WOT
Rep Power: 5847
TerribleONE has a reputation beyond reputeTerribleONE has a reputation beyond reputeTerribleONE has a reputation beyond reputeTerribleONE has a reputation beyond reputeTerribleONE has a reputation beyond reputeTerribleONE has a reputation beyond reputeTerribleONE has a reputation beyond reputeTerribleONE has a reputation beyond reputeTerribleONE has a reputation beyond reputeTerribleONE has a reputation beyond reputeTerribleONE has a reputation beyond repute
Default

I have bought a few things from them and they always came through. Keep calling and give it some time. They obviously have a record of your purchase. If they don't take care of it send the wheels back and dispute the charge.
~37oZ~ likes this.
__________________
638WHP 541WTQ @ 13.5PSI
Build thread
TerribleONE is offline   Reply With Quote
Old 12-07-2015, 11:56 AM   #13 (permalink)
Enthusiast Member
 
Austonian's Avatar
 
Join Date: Mar 2013
Location: Texas
Posts: 371
Drives: 40th Anniversary
Rep Power: 23
Austonian has a reputation beyond reputeAustonian has a reputation beyond reputeAustonian has a reputation beyond reputeAustonian has a reputation beyond reputeAustonian has a reputation beyond reputeAustonian has a reputation beyond reputeAustonian has a reputation beyond reputeAustonian has a reputation beyond reputeAustonian has a reputation beyond reputeAustonian has a reputation beyond reputeAustonian has a reputation beyond repute
Default

so much crap being sold now on Black Friday, I'm sure some retailers are using it as opportunities to unload returned or imperfect items.

gl with situation.
Austonian is offline   Reply With Quote
Old 12-07-2015, 02:01 PM   #14 (permalink)
Base Member
 
~37oZ~'s Avatar
 
Join Date: Jul 2013
Location: Edmonton
Posts: 133
Drives: 2010 40th 370Z M6
Rep Power: 20
~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute~37oZ~ has a reputation beyond repute
Default

Quote:
Originally Posted by TerribleONE View Post
I have bought a few things from them and they always came through. Keep calling and give it some time. They obviously have a record of your purchase. If they don't take care of it send the wheels back and dispute the charge.
I hope it doesn't come to that, shipping them back would be costly I suppose I can send it collect possibly?
~37oZ~ is offline   Reply With Quote
Old 12-07-2015, 02:14 PM   #15 (permalink)
A True Z Fanatic
 
Join Date: Aug 2009
Location: N/A
Posts: 76,801
Drives: N/A
Rep Power: 141517
kenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond repute
Default

Quote:
Originally Posted by ~37oZ~ View Post
I hope it doesn't come to that, shipping them back would be costly I suppose I can send it collect possibly?
ask for the store to send you a call tag. then you just either wait for the UPS to pickup, or u drop it off at the UPS center using the calltag.

GL
~37oZ~ and birdman71 like this.
kenchan is offline   Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Massive Japanese crash claims eight Ferraris, three Benzes, and a Lamborghini jayhuffdaddy The Lounge (Off Topic) 19 12-08-2011 12:55 PM
Berk Technology Claims Their Third Podium Finish in a Row at Redline Time Attack! M.Bonanni Track / Autocross / Drifting / Dragstrip 3 06-02-2010 07:23 PM
Nissan Co. claims that state law instructs them.... PapoZalsa Nissan 370Z General Discussions 51 05-11-2010 10:42 PM
Can anyone verify Stillen claims of +18hp? BrianMSmith Intake/Exhaust 1 04-02-2010 10:17 PM
car and driver claims nissan now provides... need4speed Nissan 370Z General Discussions 7 07-09-2009 07:30 PM


All times are GMT -5. The time now is 09:12 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2