UPS: Damage claims

37zeroZ

For you seeing a package getting tossed around doesn't surprise me. Just remember how many other times a package gets handled from time a package is in a courier's possession to the time it gets delivered. The seller should be responsible enough to ensure the package is secured and well packaged before shipping item. Especially true for large, heavy bulky items.

Kenwoodturbo

Having worked for a season during college at Xmas time at an airport sorting facility(not ups) I can tell you I am amazed that anything shows up unscathed. i can say I used to see things on larger parcel side get thrown into slides making all kinds of noise . I remember wondering how anything shows up "unbroken" that was the real Xmas miracle. Even on smaller parcel side you would still have like a tiny 1# box that would run down the slide followed by a 50# box that would crush the previous one as it made it to sort area. In order to pull the shipment it essentially had to destroy the item completely otherwise it just kept scanning and moving forward onto the next plane.