07-10-2013, 01:09 PM
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#10 (permalink)
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A True Z Fanatic
Join Date: Nov 2011
Location: Houston
Posts: 12,265
Drives: 2011 370ztt
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Quote:
Originally Posted by ImportConvert
The service manager who told me to use slotted rotors is now vehemently denying that he ever said such a thing.
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Sounds like corporate is holding the dealer's feet to the fire for recommending aftermarket stuff and trying to warranty claim it. I'm unfortunately not too surprised he developed amnesia. At this point you might want to find some legal representation. You'd be surprised how much you can accomplish with a sternly worded letter on legal letterhead sent to the dealer and manufacturer.
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