order issues/ lack of customer support

Dustin@Z1

I am now lost as to the point in why this discussion is being continued? This post has no merit and is completely false.

It is a known fact that we are Open Monday through Saturday 9:00 AM - 6:00 PM. We EVEN EXTENDED our hours of operations during the Black Friday sale period far beyond 6:00 PM in order to handle the call and order volume. We were only closed on Thursday for Thanksgiving. We are also ONLY closed on Sunday.

Let me break your statement down for you to clarify each point:
A) You are correct...it was a Black Friday sale. But we extended it through the weekend and through Cyber Monday. In reality, the sale lasted 4 whole days (3 of which were normal Business days).

B) We ARE NOT closed on Mondays. Never have, never will be. UNLESS a holiday falls on that day.

C) We ARE NOT closed on weekend. We are only closed on Sundays. I am actually standing here in the building now, typing this response. And will be here til at least 6:00 PM tonight.

D) Again, we are not closed on Monday's and would have gladly helped you with your order and account issues.....had you called us.

E) Again, you are basing an assumption off of a previous issue. As much as I would like to be able to help you and correct a mistake that was apparently made at one point in the past, you appear to have no interest whatsoever. What I have wondered from the beginning of this thread is how you have been able to miss two well documented sales we have had when 99% of the rest of our customers have been able to order and recieve their products with no issue whatsoever. And those who did have an issue, INCLUDING OTHER MEMBERS OF the370z.com, were able to resolve their issues will little to no inconvience.

F) Your closing point is mute since you clearly had no interest in calling us anyway.