11-29-2012, 12:10 PM
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#6 (permalink)
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A True Z Fanatic
Join Date: Feb 2011
Location: Irvine
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Quote:
Originally Posted by Mitco39
People are too afraid to talk on the phone these days, its all about impersonal emails and texting.
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Subjective nonsense. There's an advantage for both the customer as well as the vendor to have an email conversation so there's a clear paper trail and so everything is documented. This has nothing to do with being afraid to talk to someone; it's about record keeping and accountability.
OP is right. If there is an email address listed then someone should be accountable to answer those emails. Keep your off-topic and unhelpful opinions to yourself. That being said after a few days without an answer, OP, you should probably try giving them a call and refer to your email request.
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