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Service Department Joy Ride

Originally Posted by 122554 Yep, but we're old. We learned on a stick with out all the assists. We had work ethics and cared about what we were doing, as

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Old 05-08-2013, 08:44 PM   #121 (permalink)
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Yep, but we're old. We learned on a stick with out all the assists. We had work ethics and cared about what we were doing, as you said.

It's a different world!
old heads ftw
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Old 05-08-2013, 08:45 PM   #122 (permalink)
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You guys seriously crack me up.. Dealerships have insurance to cover damage liability etc.. If you are so afraid of someone touching or "driving" your car then I suggest you do ALL your work on your own, and just chalk up the warranty as a loss. Because in all honesty you are being a bit rediculous. I expect, rather insist that they check and make sure the problem the car is there for has been corrected. If my car was not test driven I would be concerned, how they would know if the problem has been resolved. I'm a marine mechanic, and work on naval vessels. I will tell you this, all of the work that I and my co-workers do is tested to VERIFY that the problems has been resolved, and that everything functions as it should.. If you are unwilling to allow the techs to do their jobs and to verify it functions properly, then do not take it to them and waste their time, not to mention yours... I would expect that would be pretty valuable
I never said, "Don't drive it." I said that there's no reason for them to drive it hard, and that's what would cause me to commence a bitch-fest.

They can drive it around the block to test it, as long as they tell me that's what they're going to do.
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Old 05-08-2013, 08:48 PM   #123 (permalink)
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One thing I told the service manager........DON'T WASH IT....

I just did, and I hand wash it.....Do NOT wash it....Drive it OK if you need to, but never wash it with those dirty drive thru washes...

It is Black and I don't need scratches all over it...

But I took mine in for the steering Lock, and they never had to drive it....Had they driven it to lunch for a steering Lock problem, I would have flipped out..Had they washed it, they would be paying for a hand detailing...
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Old 05-08-2013, 08:56 PM   #124 (permalink)
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I agree, but I've just given up on the world working like it should. Most people either don't know or care the techs drive their cars when they get dropped off for work. The dealer would rather run the risk of getting caught making a burger run than require a lot of owner involvement in the repair process and have people bitch about the hassle of getting the car fixed.

I've got a top-notch tech at my local dealer who I specifically instruct to go out, run through a few gears and let me know if everything feels right. He's driven a lot more turbo Zs than I have, and he put the kit on for me. He's also the only one who touches the car when it's at the dealer.
Let me guess, Baker North? I trust the Baker boys with my life, lol. If they did a burger run, I'd go in, give them $10 and say, bítch, where's mine, LOL
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Old 05-08-2013, 08:58 PM   #125 (permalink)
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Exactly. Of course, the key to this is a good dealership and a good tech. A crappy dealer letting the oil change monkey test drive the car is unacceptable.
Lol, the oil change monkey drives my car around the dealership, just one loop, lol
So I don't mind
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Old 05-08-2013, 09:01 PM   #126 (permalink)
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Let me guess, Baker North? I trust the Baker boys with my life, lol. If they did a burger run, I'd go in, give them $10 and say, bítch, where's mine, LOL
Yep. Exactly.
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Old 05-09-2013, 05:44 PM   #127 (permalink)
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Originally Posted by Chuck33079 View Post
I agree, but I've just given up on the world working like it should. Most people either don't know or care the techs drive their cars when they get dropped off for work. The dealer would rather run the risk of getting caught making a burger run than require a lot of owner involvement in the repair process and have people bitch about the hassle of getting the car fixed.

I've got a top-notch tech at my local dealer who I specifically instruct to go out, run through a few gears and let me know if everything feels right. He's driven a lot more turbo Zs than I have, and he put the kit on for me. He's also the only one who touches the car when it's at the dealer.
Jason is the only one who touches my girl Vanity (my 370Z) too, and me of course when i'm detailing her. I ordered my 370Z from Baker Nissan north for a reason, Jason's attention to Z's and GT-R's, nothing like going to a dealership and knowing the tech is a master at the 2 performance models of Nissan. And his knowledge of JDM was spot on with mine. To the OP, the service manager should be fired for telling the techs to pick up lunch in a customers car, there are plenty of demos on the dealer lot they can take for lunch runs.
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Last edited by Streetlife; 05-09-2013 at 05:48 PM.
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