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Stillen service reveiw .BAD

Originally Posted by kenchan im going to go remove my stillen swaybars right now. HAHHAH, One guys I know cancelled his GEN 3's order and went R2C..

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Old 03-08-2012, 11:19 AM   #16 (permalink)
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Originally Posted by kenchan View Post
im going to go remove my stillen swaybars right now.
HAHHAH, One guys I know cancelled his GEN 3's order and went R2C..
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Old 03-08-2012, 11:20 AM   #17 (permalink)
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HAHHAH, One guys I know cancelled his GEN 3's order and went R2C..
actually, that's a smart move. R2C's is good stuff.
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Old 03-08-2012, 11:38 AM   #18 (permalink)
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im going to go remove my stillen swaybars right now.
Send them to me and will personally destroy (or mount) them!
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Old 03-08-2012, 11:51 AM   #19 (permalink)
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actually, that's a smart move. R2C's is good stuff.
besides, why risk the integrity of your front end having to change filters every 15k miles when you can have 2 less hp and leave your front end alone. You still have 16 extra horses.
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Old 03-08-2012, 12:00 PM   #20 (permalink)
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Stillen has a horrible reputation. The way they treat customers is just retarded. The only thing I bought from them is the lip and I am not planning to do anymore business with them after hearing so many **** reviews. A company this big treating customers like this should not be supported by the community.
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Old 03-08-2012, 12:09 PM   #21 (permalink)
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Stillen has a horrible reputation. The way they treat customers is just retarded. The only thing I bought from them is the lip and I am not planning to do anymore business with them after hearing so many **** reviews. A company this big treating customers like this should not be supported by the community.
Agree 1000% They should be removed as a vendor on here..
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Old 03-08-2012, 12:59 PM   #22 (permalink)
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Pretty sure that promotion was only for direct purchases...
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Old 03-08-2012, 01:01 PM   #23 (permalink)
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Pretty sure that promotion was only for direct purchases...
The CTO is here
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Old 03-08-2012, 01:06 PM   #24 (permalink)
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Pretty sure that promotion was only for direct purchases...
Yea but would have been nice if "They " told me that.. I think just saying that statement makes no sense. Even if it was I was not told that, paid cash and paid more for it by going though the dealer then is I got it from Stillen.. 6% more (Sales tax).
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Old 03-08-2012, 01:07 PM   #25 (permalink)
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The CTO is here
What does that mean?
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Old 03-08-2012, 01:09 PM   #26 (permalink)
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What does that mean?
lol, Chief Trolling Officer
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Old 03-08-2012, 01:14 PM   #27 (permalink)
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I bought a front splitter from stillen the other week, during presidents day weekend. They had a promotion for like 10% or 5% off any orders that weekend, all you had to do was enter a promotional code at checkout (like thousands of other internet stores) except when I did this, no discount was taken off my total. So trying to be smart I called stillen up to inquire why the discount wasnt being taken off. I was told that the discount doesnt come off until they process the credit card payment which is the day they ship my item. I was told not to worry, that my cc would be charged the discounted price.

Lo and behold a few days later when the lip shipped, my cc statement showed a charge for the full price.

I will back this thread up in saying that Stillen is gunna catch a BAD rep for this kind of service. Which is so dissapointing. If only I could run a company like Stillen......
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Old 03-08-2012, 01:43 PM   #28 (permalink)
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I bought a front splitter from stillen the other week, during presidents day weekend. They had a promotion for like 10% or 5% off any orders that weekend, all you had to do was enter a promotional code at checkout (like thousands of other internet stores) except when I did this, no discount was taken off my total. So trying to be smart I called stillen up to inquire why the discount wasnt being taken off. I was told that the discount doesnt come off until they process the credit card payment which is the day they ship my item. I was told not to worry, that my cc would be charged the discounted price.

Lo and behold a few days later when the lip shipped, my cc statement showed a charge for the full price.

I will back this thread up in saying that Stillen is gunna catch a BAD rep for this kind of service. Which is so dissapointing. If only I could run a company like Stillen......
Haha... the rep is there. Its just people keep buying from them anyway.
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Old 03-08-2012, 01:58 PM   #29 (permalink)
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Good way to run a company into the ground, But like you said people still buy from them. If I was not told I would have been able to get the Stillen bucks( Front pads and rotors) I was going GTM.. Wish I went GTM anyway now, :/
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Old 03-08-2012, 02:09 PM   #30 (permalink)
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A lot of Stillen bashing lately. I'm staying neutral on this one, but this isn't the right way to treat a supporting forum sponsor. Bad experience or not, I think for the most part, stuff like this should get resolved privately.

OP, not to be a ****, but did YOU ever try calling the guy back? Just playing devil's advocate, but think about it from thier point of view. They usually put this kind of stuff in writing and most likely the promotion was through Stillen directly. If anything, you are technically not entitled to that promotion since you yourself have admitted you purchased through a third party. You not knowing isn't reason enough. Your gripe with getting that amount should really be with the third party vendor and not Stillen since YOU decided to purchase it with them. To get this resolved, which I'm assuming is the reason for this thread, I would contact Stillen again and ask to speak with the manager or contact the third party vendor. Get names, so if you have to call again you'll know who to ask for. All this thread does is make you look someone seeking entitlement because you spent 4 grand on 4 grand worth of products (subjectively) and want more from them. I guess the lesson here is to read the fine print. I hope they resolve this for you.
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