Service Department Joy Ride

Originally Posted by Haboob

No, I'm not giving them permission to drive my car when I take it in. If they say they need to test drive it, then I will give them permission to do so and advise them to keep it on side streets. There's no reason that they'd need to drive it for even one mile. And never any reason to "open it up" as you're saying.

They should never be doing "hard acceleration", I don't care what the problem is. Call me and have me do it. I don't want anyone "driving" my car.

Why would a company even take the risk of monetary loss and/or a lawsuit (should their be an accident, damage, etc.) in doing something this?