Service Department Joy Ride

Bucketlist2012 · 05-08-2013, 07:52 PM

Quote:

Originally Posted by Haboob

Then they had better not be doing any hard acceleration in my car. Otherwise, I'll bitch up a storm and demand compensation.

That's just how it is. There's no reason for them to ever do it without me present or with my permission, unless they're going to pay me for the wear and tear they're going to put on my car and tires.

I hear you on your personal choice as you have that right. I am not trying to argue the point.

But honestly "hard acceleration"...I do it all the time...With the VDC on there is no tire wear and these cars are damn sure ready and willing to go to redline and they actually love it...

But again to me it should only be done by a Qualified mechanic only if the problem is at the higher RPM's...If the problem is not related to hard driving , then the mechanic should only do what is needed to diagnose the problem...

I mean if I take my Z/28 in for checking the suspension and brakes, I don't expect the guy to do a 4000RPM clutch dump....But I trust my Muscle car mechanic more than someone I do not know at Nissan...Heck if he wants to do a 4000RPM clutch dump, i want to either do it for him, or be a passenger on that Joy ride..

PapoZalsa · 05-08-2013, 07:52 PM

They know me at the dealer. My car stays in the Customer Service entrance when the work is completed per the Service Manager instructions.

That is because an incident with a Tech parking my car, after that I had a good talk with him and now is almost red carpet when I go to the dealer.

Bucketlist2012 · 05-08-2013, 07:54 PM

Quote:

Originally Posted by Haboob

If it's someone I know, then that's a different story.

With my SRT, I personally knew the SRT tech at the local Dodge dealer and never had this issue.

But I have zero, absolutely zero trust in the Valley Nissan dealers after my search for the Z and the lies and general lack of knowledge they had, so I'm going to be even more cautious.

Hell, I don't even let my best of friends drive my car.

AMEN brother....All the above

Chuck33079 · 05-08-2013, 07:57 PM

Quote:

Originally Posted by Haboob

Hell, I don't even let my best of friends drive my car.

I've got one or two buddies who are welcome to drive the car. They haven't taken me up on the offer. I'm kinda disappointed. I want to ride shotgun for once. Cars always seem so much faster from the passenger seat.

Bucketlist2012 · 05-08-2013, 07:58 PM

You guys said it...It is all about the quality of the Tech you get..

Before retiring I used to be a Tech at a company with 25 employees....Myself and about 7 other guys really cared about what we were doing and had the experience and knowledge and work ethic to perform quality work.....You would not get that with many of the other techs...Same is true with mechanics, Contractors, Painters, laywers, ect....

Bucketlist2012 · 05-08-2013, 08:00 PM

Quote:

Originally Posted by Chuck33079

I've got one or two buddies who are welcome to drive the car. They haven't taken me up on the offer. I'm kinda disappointed. I want to ride shotgun for once. Cars always seem so much faster from the passenger seat.

Turbo Z ? If you were in the bay area, I would be your friend and take you up on it...

Does the VDC even work with that much HP, or does it just roast the tires anyways ?

Chuck33079 · 05-08-2013, 08:03 PM

Quote:

Originally Posted by Bucketlist2012

Does the VDC even work with that much HP, or does it just roast the tires anyways ?

I'm not sure. It stays off if the roads are dry.

Bucketlist2012 · 05-08-2013, 08:07 PM

Quote:

Originally Posted by Chuck33079

I'm not sure. It stays off if the roads are dry.

You are one sick man......Well Done.....

I grew up on High Horsepower and no VDC....You steer with both the steering wheel and the gas pedal...

Also keep the passenger window clean, because you will be looking out it sometimes to see where you are going..

Chuck33079 · 05-08-2013, 08:09 PM

Vdc is for bad weather. Your right foot works just fine for traction control.

Isamu · 05-08-2013, 08:09 PM

Quote:

Originally Posted by Haboob

No, I'm not giving them permission to drive my car when I take it in. If they say they need to test drive it, then I will give them permission to do so and advise them to keep it on side streets. There's no reason that they'd need to drive it for even one mile. And never any reason to "open it up" as you're saying.

They should never be doing "hard acceleration", I don't care what the problem is. Call me and have me do it. I don't want anyone "driving" my car.

Why would a company even take the risk of monetary loss and/or a lawsuit (should their be an accident, damage, etc.) in doing something this?

sometimes diagnostic driving is required.. however, that should be disclosed from the moment they talk to you

122554 · 05-08-2013, 08:10 PM

Quote:

Originally Posted by Bucketlist2012

You guys said it...It is all about the quality of the Tech you get..

Before retiring I used to be a Tech at a company with 25 employees....Myself and about 7 other guys really cared about what we were doing and had the experience and knowledge and work ethic to perform quality work.....You would not get that with many of the other techs...Same is true with mechanics, Contractors, Painters, laywers, ect....

Yep, but we're old. We learned on a stick with out all the assists. We had work ethics and cared about what we were doing, as you said.

It's a different world!

Bucketlist2012 · 05-08-2013, 08:14 PM

Quote:

Originally Posted by 122554

Yep, but we're old. We learned on a stick with out all the assists. We had work ethics and cared about what we were doing, as you said.

It's a different world!

Ya brother I hear you...A few of the young techs were young and were right at the top work ethic wise, but yes most were too busy texting or hung over, and just did not care....

Sagging pants, saggy work....

dc3843 · 05-08-2013, 08:25 PM

While the quality of the tech is important, it's not the only factors. If I were the service manager, I would be firing these two because the pose an INSURANCE LIABILITY. sure, the techs are insured in case something happens on a diagnosis drive. They are NOT insured to take the customers car to lunch. So if something had happened in that parking lot, it'd be on the dealership to pay for damages. I'd fire their asses just for that.

Xplicit97 · 05-08-2013, 08:34 PM

You guys seriously crack me up.. Dealerships have insurance to cover damage liability etc.. If you are so afraid of someone touching or "driving" your car then I suggest you do ALL your work on your own, and just chalk up the warranty as a loss. Because in all honesty you are being a bit rediculous. I expect, rather insist that they check and make sure the problem the car is there for has been corrected. If my car was not test driven I would be concerned, how they would know if the problem has been resolved. I'm a marine mechanic, and work on naval vessels. I will tell you this, all of the work that I and my co-workers do is tested to VERIFY that the problems has been resolved, and that everything functions as it should.. If you are unwilling to allow the techs to do their jobs and to verify it functions properly, then do not take it to them and waste their time, not to mention yours... I would expect that would be pretty valuable

Chuck33079 · 05-08-2013, 08:38 PM

Quote:

Originally Posted by Xplicit97

If my car was not test driven I would be concerned, how they would know if the problem has been resolved.

Exactly. Of course, the key to this is a good dealership and a good tech. A crappy dealer letting the oil change monkey test drive the car is unacceptable.

05-08-2013, 07:52 PM	#107 (permalink)
PapoZalsa A True Z Fanatic Join Date: Nov 2009 Location: Not in Sunny Florida Posts: 6,358 Drives: 16 Nismo w/Tech Pack Rep Power: 4499	They know me at the dealer. My car stays in the Customer Service entrance when the work is completed per the Service Manager instructions. That is because an incident with a Tech parking my car, after that I had a good talk with him and now is almost red carpet when I go to the dealer. Haboob likes this. __________________ 2009 370Z MB Base w/Sport Package 6MT Modshack's Custom Air Intakes /3M Clear Bra/ Illuminated Kick Plates / F. I CBE w/12" resonators / EVO-R Front Lip / Rear Hatch Wing / Tein S-Tech Springs /Ilegal Tint in the Rep. of VA/4x20mm Z1 Spacers/ Vinyl Roof/Liquid Carbon Designs

05-08-2013, 07:58 PM	#110 (permalink)
Bucketlist2012 A True Z Fanatic Join Date: Feb 2012 Location: Northern California Posts: 1,424 Drives: 370Z Touring/Sport Rep Power: 16	You guys said it...It is all about the quality of the Tech you get.. Before retiring I used to be a Tech at a company with 25 employees....Myself and about 7 other guys really cared about what we were doing and had the experience and knowledge and work ethic to perform quality work.....You would not get that with many of the other techs...Same is true with mechanics, Contractors, Painters, laywers, ect.... Haboob likes this. __________________ 2009 Sport/Touring 370Z 1971 Z/28 with coil overs, rushforth's, willwoods, Hotchkis. 4 speed GMC Sierra1500

05-08-2013, 08:09 PM	#114 (permalink)
Chuck33079 A True Z Fanatic Join Date: Nov 2011 Location: Houston Posts: 12,265 Drives: 2011 370ztt Rep Power: 29538	Vdc is for bad weather. Your right foot works just fine for traction control. Bucketlist2012 likes this. __________________ 2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent

05-08-2013, 08:34 PM	#119 (permalink)
Xplicit97 Track Member Join Date: May 2011 Location: Bremerton, WA Age: 45 Posts: 875 Drives: 2011 Nismo 370Z Rep Power: 300	You guys seriously crack me up.. Dealerships have insurance to cover damage liability etc.. If you are so afraid of someone touching or "driving" your car then I suggest you do ALL your work on your own, and just chalk up the warranty as a loss. Because in all honesty you are being a bit rediculous. I expect, rather insist that they check and make sure the problem the car is there for has been corrected. If my car was not test driven I would be concerned, how they would know if the problem has been resolved. I'm a marine mechanic, and work on naval vessels. I will tell you this, all of the work that I and my co-workers do is tested to VERIFY that the problems has been resolved, and that everything functions as it should.. If you are unwilling to allow the techs to do their jobs and to verify it functions properly, then do not take it to them and waste their time, not to mention yours... I would expect that would be pretty valuable __________________ [B]2011 Brilliant Silver Nismo 370Z # 0305, 15 Nismo wide body conversion, Motordyne E370/Art pipes, Stillen G3, Airlift suspension,20X10 /20X12 Avant Garde F111 forged wheels

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05-08-2013, 08:25 PM	#118 (permalink)
dc3843 Base Member Join Date: Apr 2013 Location: Southlake, tx Posts: 116 Drives: 2012 silver 6spd nav Rep Power: 12	While the quality of the tech is important, it's not the only factors. If I were the service manager, I would be firing these two because the pose an INSURANCE LIABILITY. sure, the techs are insured in case something happens on a diagnosis drive. They are NOT insured to take the customers car to lunch. So if something had happened in that parking lot, it'd be on the dealership to pay for damages. I'd fire their asses just for that.