Oil Overheat IMPORTANT UPDATE

370sed · 05-12-2009, 08:39 PM

Quote:

Originally Posted by TN370ZLC

Maybe sales are slowing on the 370z
and Nissan is linking the slow sales
to the oil overheating problem.

People are waiting for an oil
cooler before buying ?

Just a thought.

Yep, that was me. I was seriously looking for a new car earlier in the Spring...for track duty. This immediately and irrevocably put me off the idea of a new 370Z. If the car can't do a few track laps as delivered in std dress form, I have little faith in any other engineering on the car. It's basic stuff, so what else is potentially in the same de-engineered state is anyone's guess. I don't want to be the one to find out the hard way.

This particular item may be easily fixed, but then again maybe not, and with almost guaranteed bad effects on any factory warranty w/3rd party parts & patches.

Roger over and out Nissan....til it's fixed...by the factory fessing up and putting the necessary fix(es) in place.

RCZ · 05-12-2009, 08:19 PM

Just point him to all of these threads...we aren't imagining things, the car overheats.

antennahead · 05-12-2009, 08:28 PM

This was posted 04/30/09 in another oil temp thread:

"Taking the suggestion from this thread I called Nissan customer affairs at 1.800.647.7261 this Tuesday. I talked with Jennifer Irwin, extension 41622, and voiced my concern about the high oil temperature issue. I also told her I was thinking about cancelling my 370Z order due in July because of the very hot summers we get in Texas. She open up file #6479687. I got a call back from her this morning. According to her supervisor, Nissan is aware of the problem and that their engineering is currently working on an oil cooler kit that is to be available in two to three weeks. Of course doubting this I asked if she was sure and she said that it was a fact and she had been authorized to tell me about the kit.

We shall see..... "

Now I am happy that this "Bill" is getting involved, any happy for some new positive developments, but don't these two approaches just seem to be a little out of sync with each other? Like the right hand doesn't know what the left hand is doing? Also, for "Bill" to state that to date, no dealer has called in with the problem, when we know good and well some of us have had the service department log this? All of this "different information" coming out of Nissan smacks of the initial treatment all of us were experiencing with the 2006 oil consumption cars.................... no real straight answers. One person says one thing and someone else another. Are they really aware of the issue with a cooler coming in 2 weeks as Jennifer says? Or are they "in the dark with no dealers reporting this" as Bill says. And yes, I fully believe they are reading this forum. Deja VU all over again as Yogi says ...............

John

spearfish25 · 05-12-2009, 09:39 PM

For what it's worth, Bill gave me the sense that he is very involved and invested in this car. He clearly had a strong reaction to a possible problem and gave me the feeling that when it comes to engineering issues, he's a player in sorting them out. If I recall correctly after I explained the problem, he said something along the lines of "well, no dealer has told me about this. I need to see this first hand. Here is my cell phone, call me any time during the week so we can meet. I'll have my computer and diagnostic system so I can log the vehicle information while we go for a drive."

I certainly see him as an ally in sorting out our situation and will be nothing but cordial and helpful in demonstrating the issue. Now just get us some hot days here in Chicago so I can meet up with Bill and move things along!

SoCal 370Z · 05-12-2009, 11:22 PM

I sure wish a Japanese National from Nissan was the one coming to review the situation. That way matters get expedited much quicker versus feedback that can be skewed. Is there a way you can request a Japanese National from the office that is coming to inspect the situation?

joeyz10 · 05-13-2009, 12:01 AM

i asked my dealer yesterday and the service advisor told me that he is not aware of any temp issues and no one has ever came to complain..

vman · 05-13-2009, 12:02 AM

hey spearfish, where did you get your z from? and is this oil issue that bad? I mean if I decide to take a mini road trip (lets say Iowa) on a 90 degree day, am I going to have problems? Thanks!

travisjb · 05-13-2009, 01:00 AM

I'm always amazed at the ppl that stumble across this issue and post in random places without realizing there's a ~30 page thread on it with like 20,000 hits... ppls please go skim this http://www.the370z.com/nissan-370z-g...mp-issues.html

Chris, please print the latest oil temp survey out for him too... we've got 68 completed surveys now zsurvey and about 1/3 experiencing oil >260F

>135I · 05-13-2009, 01:21 AM

I just want to say THANK YOU spearfish25 for taking this to the right people and being the spokesman for us. I hope that you efforts help everyone and things get fixed. I have not seen this issue yet but its not that hot here and when I move to KY I am expecting to see the issue first hand then make a complaint.

vman · 05-13-2009, 01:40 AM

I'm amazed at people that complain about someone that post a question regarding oil temp problems under a oil temperature update forum topic, yet they, themselves can't just skip the persons post if they find it redundant......sorry justin, I am pretty new to the board and am deciding on if I want to buy a Z and deal with this trouble and was asking someone with first hand knowledge and seems to be taking a lot of initiative on this subject.

Forrest · 05-13-2009, 04:47 AM

Okay i am trying to find these as i go So they may not be in order, may try to order them when i can.
#1Inside Line Throws a Party for the 2009 Nissan 370Z

Quote:

There's one surprise, however. As the event is ending, noted GT-R tuning guru Sean Morris asks us what the deal is with the auxiliary differential coolers on all three cars. Coolers? Turns out each of the three cars has some snazzy AN aircraft fittings to plumb in a differential cooler that looks fresh out of the catalog from Summit Racing. We do a little more poking around and find out that each car also has a supplemental cooler for the engine oil as well. Since these cars are scheduled for testing by the media, maybe Nissan is worried about the abuse the cars are likely to get.

I would spin this like so "Nissan adds oil cooler to cars that will be tested so the public will not know the cars flaw."

#2 http://www.edmunds.com/insideline/do...ticleId=136547
possible usefull contact information, By Michael Jordan, Executive Editor editorsIL@edmunds.com

Quote:

if you're someone who does track days, you'll be interested in the optional Sport package with its bigger tires and bigger brakes. You might also be interested in the special Nismo parts fitted to this test car, an engine oil cooler and an oil cooler for the limited-slip rear differential. The engine's extreme output has made it more sensitive to oil temperature, we understand, so if you're looking for the ability to reach redline throughout a long track session on a warm day, the Nismo bits are a good thing to have (especially since there was even serious discussion about making them a part of the Sport option).

#3 http://www.roadandtrack.com/article....&page_number=2
Contact "By Jonathan Elfalan " Could not find a email.

Quote:

Providing the go juice for the Z is a larger variation of the ever-evolving VQ-series V-6, which displaces 3.7 liters now (up from the 350's 3.5 liters). It revs to a commendable 7500 rpm and produces a healthy 332 bhp and 270 lb.-ft. of torque. The added displacement and commensurate power gain are noticeable, though I agreed with Bornhop when he stated: "I don't particularly like the strained sound of the 3.7-liter V-6. The engine makes good power and torque, but its power delivery has a coarse, loud character, which is in stark contrast to the silken flat-6 of the Cayman S." An observation we made over the week was the VQ's sensitivity to temperature. Engines prefer cool weather, but the VQ absolutely detests hot days. During the track day, we had to pit after about four laps in each session, the VQ winded by high oil temps and limited by its engine management to 6500 rpm.

Threads here
#1 Thread owner and contact information http://www.the370z.com/members/travisjb.html
First track experience today ! Some good, some really bad

#2 Thread owner and contact http://www.the370z.com/members/rcz.html
First Trackday Impressions

Okay this is best i could do for now. Could you please provide this information? i tryed to source it best i could.

Musashi · 05-13-2009, 09:19 AM

I like what I'm reading... Spearfish, may I suggest that you plot a course for your ride? It could ensure that you will have oil temps pushing past 260. I think everyone must understand you can't go flogging the car. That's why a planned route could be important.

spearfish25 · 05-13-2009, 12:29 PM

Spoke with Bill again and he alluded that they know much more about this than he did when I talked to him yesterday. He said that they have plenty of test cars in Phoenix and wanted to focus on cars in the Midwest (not sure what this means...perhaps determine the extent of the issue in cooler climates??? Your guess is as good as mine.). He did mention they had two other people in the Midwest that they've contacted and are working with to reproduce and evaluate the problem. Weatherman, you must be one of them. They also know all about this site and these threads, though they are focusing on objective information first hand rather than posts here.

Things are happening, eveyone. Be patient, hang in there, and know that it looks like Nissan is taking positive steps. Thus far, everyone I've spoken to from Nissan has been both professional and understanding. They want this fixed just like we do.

TheWeatherman · 05-13-2009, 12:50 PM

Quote:

Originally Posted by spearfish25

Spoke with Bill again and he alluded that they know much more about this than he did when I talked to him yesterday. He said that they have plenty of test cars in Phoenix and wanted to focus on cars in the Midwest (not sure what this means...perhaps determine the extent of the issue in cooler climates??? Your guess is as good as mine.). He did mention they had two other people in the Midwest that they've contacted and are working with to reproduce and evaluate the problem. Weatherman, you must be one of them. They also know all about this site and these threads, though they are focusing on objective information first hand rather than posts here.

Things are happening, eveyone. Be patient, hang in there, and know that it looks like Nissan is taking positive steps. Thus far, everyone I've spoken to from Nissan has been both professional and understanding. They want this fixed just like we do.

Yup, I'm a test mule! Just don't call mine a "jacka$$" ha ha! Nissan has been great with me. Spearfish couldn't be any more correct. Just be patient. They're on it. Spear, did you say you're in Chicago? We're having engineers fly in to look at our cars. You're right about two things. First, they know that if our northern cars are having problems already, the south will definitely. Secondly, I think they picked the two of us because we are so close together. They can go to Chicago and just drive up to Milwaukee. That was if I remember you saying you were in Chicago. I could be wrong on that one.

SoCal 370Z · 05-13-2009, 01:02 PM

Quote:

Originally Posted by TheWeatherman

Yup, I'm a test mule! Just don't call mine a "jacka$$" ha ha! Nissan has been great with me. Spearfish couldn't be any more correct. Just be patient. They're on it.

I am more interested in how the process will transpire after this data collection (not even remotely as extensive as real mules). There is a system in place, both culturally and corporate, and this process that can be expedited if someone from corporate Japan is here. This is a fact, not fiction as the true hierarchy of decision-making will not reside in the US.

05-12-2009, 11:22 PM	#5 (permalink)
SoCal 370Z A True Z Fanatic Join Date: Feb 2009 Location: US of A Posts: 2,842 Drives: Answers Rep Power: 35	I sure wish a Japanese National from Nissan was the one coming to review the situation. That way matters get expedited much quicker versus feedback that can be skewed. Is there a way you can request a Japanese National from the office that is coming to inspect the situation? __________________ ( Click to show/hide ) Why I NEVER say NO to the Panda Lou Fusz!!!

05-13-2009, 01:00 AM	#8 (permalink)
travisjb A True Z Fanatic Join Date: Jan 2009 Location: GSO Posts: 2,803 Drives: VIR Rep Power: 190	I'm always amazed at the ppl that stumble across this issue and post in random places without realizing there's a ~30 page thread on it with like 20,000 hits... ppls please go skim this http://www.the370z.com/nissan-370z-g...mp-issues.html Chris, please print the latest oil temp survey out for him too... we've got 68 completed surveys now zsurvey and about 1/3 experiencing oil >260F __________________ 2009 370Z #104 For Sale

05-13-2009, 01:21 AM	#9 (permalink)
>135I Enthusiast Member Join Date: Apr 2009 Location: Radcliff, KY Age: 44 Posts: 409 Drives: 2003 Cobra Rep Power: 18	I just want to say THANK YOU spearfish25 for taking this to the right people and being the spokesman for us. I hope that you efforts help everyone and things get fixed. I have not seen this issue yet but its not that hot here and when I move to KY I am expecting to see the issue first hand then make a complaint. __________________ I will miss my Z. I hope she goes to a good home.

05-13-2009, 12:29 PM	#13 (permalink)
spearfish25 A True Z Fanatic Join Date: Mar 2009 Location: Naples, FL Posts: 4,117 Drives: to work Rep Power: 1858	Spoke with Bill again and he alluded that they know much more about this than he did when I talked to him yesterday. He said that they have plenty of test cars in Phoenix and wanted to focus on cars in the Midwest (not sure what this means...perhaps determine the extent of the issue in cooler climates??? Your guess is as good as mine.). He did mention they had two other people in the Midwest that they've contacted and are working with to reproduce and evaluate the problem. Weatherman, you must be one of them. They also know all about this site and these threads, though they are focusing on objective information first hand rather than posts here. Things are happening, eveyone. Be patient, hang in there, and know that it looks like Nissan is taking positive steps. Thus far, everyone I've spoken to from Nissan has been both professional and understanding. They want this fixed just like we do. Last edited by spearfish25; 05-13-2009 at 12:31 PM.

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05-12-2009, 08:19 PM	#2 (permalink)
RCZ A True Z Fanatic Join Date: Nov 2008 Location: Miami Posts: 6,403 Drives: '09 370Z Rep Power: 1120	Just point him to all of these threads...we aren't imagining things, the car overheats.

05-12-2009, 08:28 PM	#3 (permalink)
antennahead A True Z Fanatic Join Date: Mar 2009 Location: Charleston, SC Posts: 15,181 Drives: '07 Z4 "M" Roadster Rep Power: 59	This was posted 04/30/09 in another oil temp thread: "Taking the suggestion from this thread I called Nissan customer affairs at 1.800.647.7261 this Tuesday. I talked with Jennifer Irwin, extension 41622, and voiced my concern about the high oil temperature issue. I also told her I was thinking about cancelling my 370Z order due in July because of the very hot summers we get in Texas. She open up file #6479687. I got a call back from her this morning. According to her supervisor, Nissan is aware of the problem and that their engineering is currently working on an oil cooler kit that is to be available in two to three weeks. Of course doubting this I asked if she was sure and she said that it was a fact and she had been authorized to tell me about the kit. We shall see..... " Now I am happy that this "Bill" is getting involved, any happy for some new positive developments, but don't these two approaches just seem to be a little out of sync with each other? Like the right hand doesn't know what the left hand is doing? Also, for "Bill" to state that to date, no dealer has called in with the problem, when we know good and well some of us have had the service department log this? All of this "different information" coming out of Nissan smacks of the initial treatment all of us were experiencing with the 2006 oil consumption cars.................... no real straight answers. One person says one thing and someone else another. Are they really aware of the issue with a cooler coming in 2 weeks as Jennifer says? Or are they "in the dark with no dealers reporting this" as Bill says. And yes, I fully believe they are reading this forum. Deja VU all over again as Yogi says ............... John

05-12-2009, 09:39 PM	#4 (permalink)
spearfish25 A True Z Fanatic Join Date: Mar 2009 Location: Naples, FL Posts: 4,117 Drives: to work Rep Power: 1858	For what it's worth, Bill gave me the sense that he is very involved and invested in this car. He clearly had a strong reaction to a possible problem and gave me the feeling that when it comes to engineering issues, he's a player in sorting them out. If I recall correctly after I explained the problem, he said something along the lines of "well, no dealer has told me about this. I need to see this first hand. Here is my cell phone, call me any time during the week so we can meet. I'll have my computer and diagnostic system so I can log the vehicle information while we go for a drive." I certainly see him as an ally in sorting out our situation and will be nothing but cordial and helpful in demonstrating the issue. Now just get us some hot days here in Chicago so I can meet up with Bill and move things along!

05-13-2009, 12:01 AM	#6 (permalink)
joeyz10 Base Member Join Date: Mar 2009 Location: SoCal Posts: 248 Drives: 09 370z AT/ RRSS 08/ Rep Power: 18	i asked my dealer yesterday and the service advisor told me that he is not aware of any temp issues and no one has ever came to complain..

05-13-2009, 12:02 AM	#7 (permalink)
vman Base Member Join Date: May 2009 Location: Chicago Posts: 31 Drives: 2004 BMW M3 Rep Power: 18	hey spearfish, where did you get your z from? and is this oil issue that bad? I mean if I decide to take a mini road trip (lets say Iowa) on a 90 degree day, am I going to have problems? Thanks!

05-13-2009, 01:40 AM	#10 (permalink)
vman Base Member Join Date: May 2009 Location: Chicago Posts: 31 Drives: 2004 BMW M3 Rep Power: 18	I'm amazed at people that complain about someone that post a question regarding oil temp problems under a oil temperature update forum topic, yet they, themselves can't just skip the persons post if they find it redundant......sorry justin, I am pretty new to the board and am deciding on if I want to buy a Z and deal with this trouble and was asking someone with first hand knowledge and seems to be taking a lot of initiative on this subject.

05-13-2009, 09:19 AM	#12 (permalink)
Musashi Enthusiast Member Join Date: Mar 2009 Location: New Jersey Posts: 357 Drives: 09 370Z 6speed Rep Power: 608	I like what I'm reading... Spearfish, may I suggest that you plot a course for your ride? It could ensure that you will have oil temps pushing past 260. I think everyone must understand you can't go flogging the car. That's why a planned route could be important.