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-   -   GTM Performance Engineering: MHI Twin Turbo Official Release (http://www.the370z.com/forced-induction/68491-gtm-performance-engineering-mhi-twin-turbo-official-release.html)

elperuano 01-22-2014 09:28 PM

Lol needed the laugh. Thanks doom n nismo

Neo187H 01-22-2014 09:33 PM

Everyone is entitled to their opinion about this whole situation. On topic a little heres the "updated" list...

1. Neo187H- requested 1/22/14 has not recieved
2. Puckshaw- requested 11/15/13 still has not recieved

Heres to hoping that us making this very obvious that many people are less than pleased with the current state of things will cause them to step up their game a little bit.

Dzel 01-22-2014 09:43 PM

Neo puck got his money back through the bank. Maybe you can do the same.

Sent with TapAhoe

Neo187H 01-22-2014 09:58 PM

When I get more time outside of work I'll try to go back through the massiveness that this thread has become and consolidate that info a little bit though if anyone can post up their findings in the meantime it would be great. I'll try to get it all into one post so we can keep track easier.

megalapagas 01-22-2014 10:01 PM

I still haven't and reason why I haven't exploted and blast GTM through the forum is because I rather speak to them directly, unfortunately I still haven't recieved my refund its been 3 months and I Totally Understand they're a big busy company but geez I'm tired of having the same conversation over the phone...

Chuck33079 01-22-2014 10:25 PM

Quote:

Originally Posted by megalapagas (Post 2663089)
I still haven't and reason why I haven't exploted and blast GTM through the forum is because I rather speak to them directly, unfortunately I still haven't recieved my refund its been 3 months and I Totally Understand they're a big busy company but geez I'm tired of having the same conversation over the phone...


I would hope after three months you've gotten your bank involved.

elperuano 01-22-2014 10:38 PM

You have incredible patience. You must be on a Zen level of patience or very well off financially to let that kinda money just sit there like that.

Neo187H 01-22-2014 11:01 PM

Three months? Crap I didn't realize people had it that badly.

Alkatraz 01-23-2014 06:08 AM

Quote:

Originally Posted by Neo187H (Post 2662895)
So now that multiple people have requested refunds can we get a list of who has requested and who has gotten their money? As well as a date of when requested and when it was returned

1. Neo187H requested 1/22 not yet refunded

Quote:

Originally Posted by Neo187H (Post 2663001)
Currently the project is over 6 months behind only accounting for the delays since they got the money, if memory serves it's close to a year behind if you take into account all of the delays and ignoring everything else going on with this.

When you're showing "Finished" dyno graphs of this kit running and tell people it will be shipping approx 1 month after they take your money it's a LITTLE hard to swallow waiting another 6 months and still not having anything concrete as far as ship dates go.

Lol!!! What a douche bag!

Asked for refund yesterday and starts complaining that he hasn't received it yet when there are others who have been waiting for waaay longer!

This thread started less than a year ago so how the hell are they "close to 1 year behind".

I feel bad for everyone who has decided to pull out and is struggling to get their money back quickly but jesus, making things up doesn't help.

Please show me any of the other vendors on here who did not take at least six months longer than their initial release estimates to get their kits shipped! GTM's only issue is that they didn't communicate as well as the other vendors so people got nervous and pulled out.

I am literally at the point where I have no sympathy left for some of you guys. Anyone who has requested a refund and waited more than 2 weeks for their money, fair play, complain as much as you like. Everyone else either man up and wait or shut up and keep out of our thread!!! Once we are enjoying or TT cars, your moaning will only add to our enjoyment!

Chuck33079 01-23-2014 06:53 AM

Quote:

Originally Posted by Alkatraz (Post 2663297)
Lol!!! What a douche bag!

Asked for refund yesterday and starts complaining that he hasn't received it yet when there are others who have been waiting for waaay longer!

This thread started less than a year ago so how the hell are they "close to 1 year behind".

I feel bad for everyone who has decided to pull out and is struggling to get their money back quickly but jesus, making things up doesn't help.

Please show me any of the other vendors on here who did not take at least six months longer than their initial release estimates to get their kits shipped! GTM's only issue is that they didn't communicate as well as the other vendors so people got nervous and pulled out.

I am literally at the point where I have no sympathy left for some of you guys. Anyone who has requested a refund and waited more than 2 weeks for their money, fair play, complain as much as you like. Everyone else either man up and wait or shut up and keep out of our thread!!! Once we are enjoying or TT cars, your moaning will only add to our enjoyment!

A post like that, and he's the douchebag? I'm sure they'll manage without your sympathy.

The thread started 3/19. That's 10 months. That's pretty close to a year. That doesn't qualify as "making things up". We understand you're a GTM apologist, but a reasonable person would not think that this group buy has been handled in an acceptable manner. We've got a company who misses their shipping date by almost six months, fails to issue requested refunds for up to three months and offers no communication whatsoever. That's a far cry from "GTM's only issue is that they didn't communicate as well as the other vendors so people got nervous and pulled out". You're one of the happy ones. That's great. That doesn't mean you should be belittling the ever-growing number of people who don't agree with you and have problems with the way this is playing out.

Alkatraz 01-23-2014 07:12 AM

Quote:

Originally Posted by Chuck33079 (Post 2663312)
A post like that, and he's the douchebag? I'm sure they'll manage without your sympathy.

The thread started 3/19. That's 10 months. That's pretty close to a year. That doesn't qualify as "making things up". We understand you're a GTM apologist, but a reasonable person would not think that this group buy has been handled in an acceptable manner. We've got a company who misses their shipping date by almost six months, fails to issue requested refunds for up to three months and offers no communication whatsoever. That's a far cry from "GTM's only issue is that they didn't communicate as well as the other vendors so people got nervous and pulled out". You're one of the happy ones. That's great. That doesn't mean you should be belittling the ever-growing number of people who don't agree with you and have problems with the way this is playing out.

Much of the above is accurate and I am in China have had a little too much rice wine for my own good. The fact that I am a douche bag goes without saying....

That being said, people have been 'belittling' those still involved in this group buy for months now so its only fair for some to return the favour.

If people wish to use this 'group buy' thread to air their greivences then fine. But then they shouldn't get their vaginas hurt when people bite back and call them out on it.

blackonorange 01-23-2014 07:24 AM

If only there was a good vender here that had 4 kits ready to sell....

Alkatraz 01-23-2014 07:33 AM

Quote:

Originally Posted by blackonorange (Post 2663330)
If only there was a good vender here that had 4 kits ready to sell....

If only there was another vendor on here who could supply a kit for A/T and RHD....

blackonorange 01-23-2014 07:37 AM

Ohhhh snap, Australia will get you every time

Alkatraz 01-23-2014 07:41 AM

Quote:

Originally Posted by blackonorange (Post 2663357)
Ohhhh snap, Australia will get you every time

It will indeed!

I wish my forefathers had the balls to stand up against the British! Maybe then we could drive and have our steering wheels on the correct side!!!

Then again, my forefathers all came over as convicts so we're probably lucky to have as much as we already do!

SS_Firehawk 01-23-2014 07:51 AM

This thread is like herpes, it's fun getting into, then you get the herpes and stuck with it for life. And occasionally you get flare-ups that could be quite irritating (or entertaining).

I don't have herpes. But I do have the boost.

Sent from my HTCONE using Tapatalk

Alkatraz 01-23-2014 07:56 AM

Quote:

Originally Posted by SS_Firehawk (Post 2663387)
This thread is like herpes, it's fun getting into, then you get the herpes and stuck with it for life. And occasionally you get flare-ups that could be quite irritating (or entertaining).

I don't have herpes. But I do have the boost.

Sent from my HTCONE using Tapatalk

That made my day!!
You sir deserve a round of applause for that one!!!

m3chhawk 01-23-2014 08:55 AM

Quote:

Originally Posted by Alkatraz (Post 2663297)
Once we are enjoying or TT cars, your moaning will only add to our enjoyment!

Actually, I will just follow the countless threads where GTM doesn't help solve installation and performance problems. You think the customer service is bad now? Wait until they have EVERYONE's money and more than a handful of people have problems.

Budget turbo kit + no production mileage before mass shipment + terrible customer service. You haven't even begun to see "problems" yet.

Chuck33079 01-23-2014 08:58 AM

Yeah, if you think the lack of communication before the product has shipped is bad, try to get an updated map from Sam after you've installed the kit. He still hasn't read the PM I sent him in summer 2012. :rofl2:

esfourteen 01-23-2014 09:59 AM

Quote:

Originally Posted by m3chhawk (Post 2663484)
Actually, I will just follow the countless threads where GTM doesn't help solve installation and performance problems. You think the customer service is bad now? Wait until they have EVERYONE's money and more than a handful of people have problems.

Budget turbo kit + no production mileage before mass shipment + terrible customer service. You haven't even begun to see "problems" yet.

sorry but this is just nonsense. you act like this kit is widly different from their garret kit which has been out for years. it's not.

m3chhawk 01-23-2014 10:13 AM

Maybe I missed it, but have we seen a picture of the cast manifolds yet? They aren't in the original post with all the other parts, so I'm assuming they weren't on the prototype car. The other kits from GTM had manifold cracking issues and they are clearly having problems with their foundry.

GTM didn't cut the retail price from the Garret kits in half just by purchasing a tubing bender. The components are cheaper. For example, the intercooler cores are from China.

Additionally, this thread is full of ambiguity on which down pipe / exhaust combinations work.

These are just examples of questions/problems people will have. Customers have tons of questions when it comes to installation and tuning on proven kits. How is GTM going to handle 50+ customers doing installs/tunes when they can't handle processing returns for 3 people...?

Chuck33079 01-23-2014 10:15 AM

Quote:

Originally Posted by m3chhawk (Post 2663600)
How is GTM going to handle 50+ customers doing installs/tunes when they can't handle processing returns for 3 people...?

Well, they do have an employee there who has so little to do he tried to start up a line of shift knobs so they wouldn't send him home for lack of work. Maybe they can repurpose him to provide updates, process refunds and talk customers through the installation?

SS_Firehawk 01-23-2014 10:38 AM

If those intercooler cores are crappy and from China, why did they use them on the twin SC kit and as an option on Garret kits for crashbar retention? I've yet to hear of an IC failure on any GTM kit. The boost most run isn't crazy. Manifold cracking, that is definitely something that they wouldn't have known until the kits have been on customer cars for a few years and none have gotten to the point of full blown failure. No reason to make a fuss about new manifolds having delays because it failed the QAQC, I would find that a good thing, especially in the long run.

I can speak from first hand experience about their work and work done. GTM has their name machined and printed all over my kit. Every bolt, fastener, retention piece w/e was dress right dress with another. The logos all pointed straight ahead or up. When something did go wrong, I called Sam at Damn near midnight to tell him my rear lights weren't working. His team fixed it in the morning and sent me away with a gallon of meth for free. When my pulley failed and belt destroyed, I called and again, was picked up and fixed for free. I have not had problems with support after payment and install at all.

I'm just trying to clear up the falsified rants that hold no merit. The guys waiting for refunds, legit PITA, I'd be mad too. Guys complaining about delays, $hit happens, finances changes, priorities change, we do what we have to. The guys complaining about communication, pick up the phone and bother them. That is coming from the mouth of GTM employees. Just call them. It might be the same update, but you know the status. I called before to get the same update on my car a month apart. Did it annoy me? F@ck yeah, but I knew the status. GTM, like all other companies are run by people. They are more willing to work with customers they like than don't like. Same for potential customers.

Sent from my HTCONE using Tapatalk

critical 01-23-2014 10:58 AM

Quote:

Originally Posted by Chuck33079 (Post 2663605)
Well, they do have an employee there who has so little to do he tried to start up a line of shift knobs so they wouldn't send him home for lack of work. Maybe they can repurpose him to provide updates, process refunds and talk customers through the installation?

i don't think working late at night or on the weekends and on your own time means you have little to do. it means you have a passion for what you do.

m3chhawk 01-23-2014 11:02 AM

Quote:

Originally Posted by SS_Firehawk (Post 2663668)
If those intercooler cores are crappy and from China, why did they use them on the twin SC kit and as an option on Garret kits for crashbar retention? I've yet to hear of an IC failure on any GTM kit.

How many of these particular intercoolers are installed with any significant mileage?

Quote:

Originally Posted by SS_Firehawk (Post 2663668)
Manifold cracking, that is definitely something that they wouldn't have known until the kits have been on customer cars for a few years and none have gotten to the point of full blown failure.

I'm not saying they will fail. But they have had many manifolds crack in the past and we have yet to see what they have done with these that shows it will be any different. This is something I would want to know as a consumer.

Quote:

Originally Posted by SS_Firehawk (Post 2663668)
I can speak from first hand experience about their work and work done. GTM has their name machined and printed all over my kit. Every bolt, fastener, retention piece w/e was dress right dress with another. The logos all pointed straight ahead or up. When something did go wrong, I called Sam at Damn near midnight to tell him my rear lights weren't working. His team fixed it in the morning and sent me away with a gallon of meth for free. When my pulley failed and belt destroyed, I called and again, was picked up and fixed for free. I have not had problems with support after payment and install at all.

Fully understand. My point wasn't that they can't handle a customer well. Especially for a one-off, high dollar prototype. My point was the product line and volume are outgrowing their support resources. This is a time and time again proven method to kill a business. What happens when 50 people call at midnight? How much time did you spend with Sam on the phone? Now multiply that by 50, or heaven forbid 100. There simply aren't enough hours in the day. And this is a single product offering.

megalapagas 01-23-2014 11:45 AM

Quote:

Originally Posted by megalapagas (Post 2663089)
I still haven't and reason why I haven't exploted and blast GTM through the forum is because I rather speak to them directly, unfortunately I still haven't recieved my refund its been 3 months and I Totally Understand they're a big busy company but geez I'm tired of having the same conversation over the phone...

In an act of a miracle :0 I got my check today via fed ex....I feel like a douche for posting that^^ but I got my check now and well I now move forward and never look back. Just thought yall should know and Yes I'm a Zen Level patience kind if guy hahahaha xD

Neo187H 01-23-2014 02:20 PM

Quote:

Originally Posted by Alkatraz (Post 2663297)
Lol!!! What a douche bag!

Asked for refund yesterday and starts complaining that he hasn't received it yet when there are others who have been waiting for waaay longer!

This thread started less than a year ago so how the hell are they "close to 1 year behind".

I feel bad for everyone who has decided to pull out and is struggling to get their money back quickly but jesus, making things up doesn't help.

Please show me any of the other vendors on here who did not take at least six months longer than their initial release estimates to get their kits shipped! GTM's only issue is that they didn't communicate as well as the other vendors so people got nervous and pulled out.

I am literally at the point where I have no sympathy left for some of you guys. Anyone who has requested a refund and waited more than 2 weeks for their money, fair play, complain as much as you like. Everyone else either man up and wait or shut up and keep out of our thread!!! Once we are enjoying or TT cars, your moaning will only add to our enjoyment!

I posted up twenty minutes after I requested my refund in writing as per GTM, of course they haven't yet given me my refund. Nor have I posted anything complaining that I haven't yet gotten the refund, I've simply posted giving my reasoning as to why I requested it and made an attempt to get us organized.

Considering GTM still has our money for this group buy, mine going on a solid 8 hours now and others coming up on 2-3 months, I dare say we have every right to still post in this thread discussing whats going on with it.

Dzel 01-23-2014 04:46 PM

Well said Neo

Alstann 01-23-2014 05:16 PM

In my opinion, I feel like some people that post are stirring the pot, and feeding the flames. It's a very tough call - many people, including myself, have been in the group buy for a long time. I've personally paid since the day they took payments. I think that we should start trying again to be a part of the solution, and not a part of the problem. Of course we have the right to discuss the communication issues and payment issues - but to what end? Many people have stated that calling them is the best solution, and the worst case - get your bank involved. Why would GTM have any reason to delay the kit more than they want to? I'm 100% certain that everyone at GTM is on full tilt, waiting for all the parts to arrive, and doing everything possible to get the kits ready to go.

Don't get me wrong - I am also anxious about waiting for my kit. I also think that if Sam kept up with more constant updates, we would be okay. The way I see it, however - at the end of all of this waiting and chaos, I hope GTM and the 370z crowd can figure out how to move past all of this, and keep our platform innovated and keep developing new things. We are all car enthusiasts, and whoever is involved in making our car better and faster, I support. We're a community, and I'm proud to be a part of it. Let's not attack each other over opinions and thoughts. It wasn't the way the forum was meant to be.

Dzel 01-23-2014 05:25 PM

Quote:

Originally Posted by Alstann (Post 2664314)
It wasn't the way the forum was meant to be.

You must not be on the internet a lot... :rofl2::rofl2: :inoutroflpuke:

Alkatraz 01-23-2014 05:44 PM

I think that we need to start a list of everyone who is still in the group buy.
A list of all of the people who have pulled out because they couldn't wait would also be highly useful. We will need to track which kit they decided to swap to (if applicable).
We definitely need a list of everyone who has paid and in what order. How much they paid and in what currency might be helpful too.
We should also start a list of everyone who is going with IWG vs who is going with EWG.
Plus a list of everyone who is getting the Garrett upgrade and who isn't.

We could also start a list for people to suggest more new lists which we should start.

Once we have these lists, we can send them to GTM who can file them under "don't give a bleep!" and continue working towards getting the kits ready.

GrooveStyle 01-23-2014 07:07 PM

http://cdn.memegenerator.net/instanc...x/10994815.jpg

But no seriously, tho. It would actually be a decent idea to start a separate thread (for those still in the group buy) on what everyone ordered, options, supporting mods, goals, etc. MyG37 has one, thought it would be nice to know the variety and who has the same goals you do.

Also it would give us something to do while we bide our time...

09nismo498 01-23-2014 07:47 PM

started a thread for ppl in the group buy so everyone can see what others went with. hope this turns out well... lol

conmam 01-23-2014 09:41 PM

Quote:

Originally Posted by Alkatraz (Post 2664350)
I think that we need to start a list of everyone who is still in the group buy.
A list of all of the people who have pulled out because they couldn't wait would also be highly useful. We will need to track which kit they decided to swap to (if applicable).
We definitely need a list of everyone who has paid and in what order. How much they paid and in what currency might be helpful too.
We should also start a list of everyone who is going with IWG vs who is going with EWG.
Plus a list of everyone who is getting the Garrett upgrade and who isn't.

We could also start a list for people to suggest more new lists which we should start.

Once we have these lists, we can send them to GTM who can file them under "don't give a bleep!" and continue working towards getting the kits ready.


I agree. Did any one else pay for the kit yet ? I talked to GTM today and my impression was that if we don't start paying ASAP ( They did not specify any dates ), that person might be eliminated from the group buy price. Can anyone confirm this please.

MMC Racing 01-23-2014 10:53 PM

http://www.stockpickssystem.com/wp-c...ud-286x300.jpg

NeverBoneStck 01-23-2014 11:14 PM

Quote:

Originally Posted by MMC Racing (Post 2664630)

This is the only post I have seen that makes total sense .. Well done !!

Alkatraz 01-24-2014 02:38 AM

Quote:

Originally Posted by MMC Racing (Post 2664630)

Damn. I really want to know who this guy is....someone give me his name so i can figure out if this is clever or not.

faceglide 01-24-2014 05:16 AM

Bernie Madoff....lol.

Quote:

Originally Posted by conmam (Post 2664575)

I agree. Did any one else pay for the kit yet ? I talked to GTM today and my impression was that if we don't start paying ASAP ( They did not specify any dates ), that person might be eliminated from the group buy price. Can anyone confirm this please.

:wtf2:

Good luck everyone!:koolaidwall:

Alkatraz 01-24-2014 06:39 AM

Quote:

Originally Posted by faceglide (Post 2664826)
Bernie Madoff....lol.



:wtf2:

Good luck everyone!:koolaidwall:

Oooooooohhhhhhhh ponzi scheme Bernie.....gotcha!

I can just imagine the feedback on this forum if GTM started cancelling the group buy discount for anyone who hasn't paid yet without letting them know beforehand!!! It would be pure carnage!!!

MMC Racing 01-24-2014 08:04 AM

Quote:

Originally Posted by Alkatraz (Post 2664855)
Oooooooohhhhhhhh ponzi scheme Bernie.....gotcha!

Clever right?? :tup:

Obviously this is not a Ponzi scheme. What we do see is classic small business cash flow issues. Sam is the backbone of the business and his health incident may have been a terrific blow to the company. 1 in 4 small business owners don't have any health insurance in this country, so that question comes to mind also.

If cash flow was not an issue, GTM would be responding to all this bad publicity by speeding up refunds. Their slow action only creates more doubt. Not in your mind of course because you have a vested interest in it not being true.


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