Another Sticky Dash Issue

Originally Posted by Fuzzzy

So far I have no problems with the dash on my Z, but I did have that issue (but more severe) on a 2004 Toyota Solara that I handed down to my son when I got my Z. Here is how Toyota handled that, and I wouldn't be at all surprised to see Nissan take a similar path:

About three years ago I received a letter from Toyota advising me that they were initiating a program to replace dashboards which had that problem and that they would even reimburse people who had had theirs replaced already. They stressed that this was not a recall. They also stated that dashboards were in short supply and they would send another letter when they had ample supply. But they did say to take the car to the dealer to confirm that the issue was present, so we did.

About a year later I received the notification that dashboards were in supply and to ask the dealer to order one. We did that. Several weeks later we were notified that the dash was at the dealer and to make an appointment to have it replaced.

I assume that Toyota agreed to a "voluntary" program to avoid risking an official recall. And it was evident that they delayed and delayed in an effort to replace fewer dashboards. It reminded me of how Firestone handled the recall of the infamous Firestone 500's in the 1970's--delay, delay, delay until most are off the road. I would not be surprised to see the same sequence of events play out with Nissan's dashboards.