Another Sticky Dash Issue

JARblue · 05-16-2017, 09:36 AM

Quote:

Originally Posted by RyanWest

I have a 09 with less then 70k miles.

Everyone is reporting the issue after the warranty is up, go figure.

Of course they are

If you're out of warranty, your best bet is to ask for "good will" coverage. If you have a Nissan dealer that you use for lots of car purchases and/or service, then you might have a pretty good chance getting approved. Good luck!

khern11 · 05-16-2017, 12:00 PM

I use a sunshade and I have never used any chemicals on my interior.

This has been brought up in the past but the topic always dies out because people go on the thread stating that the problem is caused by using chemicals on your interior. But wait, don't thousands of European cars also have dashboards? I'm sure they use cleaning products on their dash as well, but you rarely see issues like this on those cars. My point is, chemicals or not your dashboard shouldn't be melting or cracking. I noticed mine started in 2012 right outside my warranty and wasn't as bad as it is now. I mentioned it to a service rep at a dealership before the class action law suit and I was simply told that I was out of warranty.

My dash is sticky, shiny, cracking, and the vents are sagging. If there is direct sunlight to the shiny parts of the dash, the glare can be so bad that it obstructs my vision when driving. I literally need to move my head up and down, side to side, to avoid the glare on the windshield. I wish I could change the dash but at least $700 for a used dash, plus install isn't feasible especially when the problem may occur again another 3 years down the line.

Hope this helps anyone's case with the means to fight this.

Here are the other threads:
dash melting
Dash Melting!
dash sticky

IMG_4864.jpg IMG_4866.jpg IMG_4867-1.jpg

Jayhovah · 05-16-2017, 12:05 PM

Scary. Hope this gets taken care of... Might be cheaper just to get your dash and door panels reupholstered custom (but probably not).

khern11 · 05-16-2017, 12:06 PM

Here are some more pics:

IMG_4869.jpg IMG_4868.jpg IMG_4872.jpg

Nixin · 05-16-2017, 01:07 PM

Those are brutal pics, pisses me off. I am in no way defending Nissan. I am certain that some of the dashes are poorly manufactured. Whether it's materials, ingredients or molds.
When I mentioned chemicals or cleaning solutions, I was merely bringing up a valid point that these chemicals over the long run tend to ruin the materials they are used on. This happens on many cars, regardless of the country of manufacture or use. I know first hand though that the Florida sun, high heat, salty air and crazy humidity is also a major culprit when it comes to aging materials. I truly hope Nissan steps up and covers this.

Fuzzzy · 05-16-2017, 01:27 PM

So far I have no problems with the dash on my Z, but I did have that issue (but more severe) on a 2004 Toyota Solara that I handed down to my son when I got my Z. Here is how Toyota handled that, and I wouldn't be at all surprised to see Nissan take a similar path:

About three years ago I received a letter from Toyota advising me that they were initiating a program to replace dashboards which had that problem and that they would even reimburse people who had had theirs replaced already. They stressed that this was not a recall. They also stated that dashboards were in short supply and they would send another letter when they had ample supply. But they did say to take the car to the dealer to confirm that the issue was present, so we did.

About a year later I received the notification that dashboards were in supply and to ask the dealer to order one. We did that. Several weeks later we were notified that the dash was at the dealer and to make an appointment to have it replaced.

I assume that Toyota agreed to a "voluntary" program to avoid risking an official recall. And it was evident that they delayed and delayed in an effort to replace fewer dashboards. It reminded me of how Firestone handled the recall of the infamous Firestone 500's in the 1970's--delay, delay, delay until most are off the road. I would not be surprised to see the same sequence of events play out with Nissan's dashboards.

Nixin · 05-16-2017, 01:37 PM

That Toyota chose to acknowledge the issue at all was a HUGE step in the right direction. Let's see if Nissan has the 'cojones' to acknowledge this issue?

RyanWest · 05-16-2017, 04:25 PM

Quote:

Originally Posted by khern11

I use a sunshade and I have never used any chemicals on my interior.

This has been brought up in the past but the topic always dies out because people go on the thread stating that the problem is caused by using chemicals on your interior. But wait, don't thousands of European cars also have dashboards? I'm sure they use cleaning products on their dash as well, but you rarely see issues like this on those cars. My point is, chemicals or not your dashboard shouldn't be melting or cracking. I noticed mine started in 2012 right outside my warranty and wasn't as bad as it is now. I mentioned it to a service rep at a dealership before the class action law suit and I was simply told that I was out of warranty.

My dash is sticky, shiny, cracking, and the vents are sagging. If there is direct sunlight to the shiny parts of the dash, the glare can be so bad that it obstructs my vision when driving. I literally need to move my head up and down, side to side, to avoid the glare on the windshield. I wish I could change the dash but at least $700 for a used dash, plus install isn't feasible especially when the problem may occur again another 3 years down the line.

Hope this helps anyone's case with the means to fight this.

Here are the other threads:
dash melting
Dash Melting!
dash sticky

Attachment 121737 Attachment 121741 Attachment 121742

Mine cracked in the same spot! on both sides.

Wow your sticky dash is way worse but I am beyond OCD.

Staples · 05-16-2017, 04:25 PM

This is not only an issue with the 370z, but also the G series as well. Certain chemicals can cause issues with the dash long-term but also the windshield is working like a magnifying glass on sunny days and causing the dash to melt. I have the same issue happening on my G37.

Going forward, I'd recommend using a sun-shade, dash cover or tint the front windshield a clear ceramic film that blocks UV so it doesn't get worse.

It does suck.

RyanWest · 05-16-2017, 04:28 PM

So here is an update:

I went to my local Nissan dealer and had them look at it. The lady I was working with was very nice and she agreed the dash is becoming sticky and cracking.

I had mentioned many people are seeing the same problem now on the 370z and mentioned the Nissan Altima's.

She did speak with Nissan Corp and a Specialist is going to call me tomorrow.

I did tell them I would install the dash myself to help save on the labor.

We shall see what happens tomorrow. I am positive this has nothing to do with chemicals or cleaners.

Staples · 05-16-2017, 04:35 PM

Quote:

Originally Posted by Fuzzzy

So far I have no problems with the dash on my Z, but I did have that issue (but more severe) on a 2004 Toyota Solara that I handed down to my son when I got my Z. Here is how Toyota handled that, and I wouldn't be at all surprised to see Nissan take a similar path:

About three years ago I received a letter from Toyota advising me that they were initiating a program to replace dashboards which had that problem and that they would even reimburse people who had had theirs replaced already. They stressed that this was not a recall. They also stated that dashboards were in short supply and they would send another letter when they had ample supply. But they did say to take the car to the dealer to confirm that the issue was present, so we did.

About a year later I received the notification that dashboards were in supply and to ask the dealer to order one. We did that. Several weeks later we were notified that the dash was at the dealer and to make an appointment to have it replaced.

I assume that Toyota agreed to a "voluntary" program to avoid risking an official recall. And it was evident that they delayed and delayed in an effort to replace fewer dashboards. It reminded me of how Firestone handled the recall of the infamous Firestone 500's in the 1970's--delay, delay, delay until most are off the road. I would not be surprised to see the same sequence of events play out with Nissan's dashboards.

That was not too long after Toyota had the major lawsuit about the gas pedals and floor mats. It doesn't surprise me they "voluntarily" did this.

Staples · 05-16-2017, 04:35 PM

Quote:

Originally Posted by RyanWest

So here is an update:

I went to my local Nissan dealer and had them look at it. The lady I was working with was very nice and she agreed the dash is becoming sticky and cracking.

I had mentioned many people are seeing the same problem now on the 370z and mentioned the Nissan Altima's.

She did speak with Nissan Corp and a Specialist is going to call me tomorrow.

I did tell them I would install the dash myself to help save on the labor.

We shall see what happens tomorrow. I am positive this has nothing to do with chemicals or cleaners.

That's awesome man. Keep us posted.

RyanWest · 05-16-2017, 04:41 PM

I am also willing to start a petition for us to address this issue with Nissan. Maybe you don't have this issue now but considering both me and Khern11 have 09 models, it is only due time till your newer model Z starts having the same issue.

RyanWest · 05-16-2017, 04:46 PM

Quote:

Originally Posted by khern11

I use a sunshade and I have never used any chemicals on my interior.

This has been brought up in the past but the topic always dies out because people go on the thread stating that the problem is caused by using chemicals on your interior. But wait, don't thousands of European cars also have dashboards? I'm sure they use cleaning products on their dash as well, but you rarely see issues like this on those cars. My point is, chemicals or not your dashboard shouldn't be melting or cracking. I noticed mine started in 2012 right outside my warranty and wasn't as bad as it is now. I mentioned it to a service rep at a dealership before the class action law suit and I was simply told that I was out of warranty.

My dash is sticky, shiny, cracking, and the vents are sagging. If there is direct sunlight to the shiny parts of the dash, the glare can be so bad that it obstructs my vision when driving. I literally need to move my head up and down, side to side, to avoid the glare on the windshield. I wish I could change the dash but at least $700 for a used dash, plus install isn't feasible especially when the problem may occur again another 3 years down the line.

Hope this helps anyone's case with the means to fight this.

Here are the other threads:
dash melting
Dash Melting!
dash sticky

Attachment 121737 Attachment 121741 Attachment 121742

You need to take the car back to Nissan man and express all these concerns. I would also call Nissan Corp and start a ticket with them. Use as much info as you can. Mention this forum, mention the Altima's....

Tell them it is a extreme safety hazard while you are driving. Out of warranty is ********. The entire resell value of your car just went down.

Your dash is way worse then mine and I would be livid.

cooltoy · 05-16-2017, 05:48 PM

I am seeing a trend here. Common denominator is Florida.

05-16-2017, 12:00 PM	#17 (permalink)
khern11 Base Member Join Date: Jul 2009 Location: Miami, FL Posts: 137 Drives: 2009 370z 6mt Rep Power: 446	I use a sunshade and I have never used any chemicals on my interior. This has been brought up in the past but the topic always dies out because people go on the thread stating that the problem is caused by using chemicals on your interior. But wait, don't thousands of European cars also have dashboards? I'm sure they use cleaning products on their dash as well, but you rarely see issues like this on those cars. My point is, chemicals or not your dashboard shouldn't be melting or cracking. I noticed mine started in 2012 right outside my warranty and wasn't as bad as it is now. I mentioned it to a service rep at a dealership before the class action law suit and I was simply told that I was out of warranty. My dash is sticky, shiny, cracking, and the vents are sagging. If there is direct sunlight to the shiny parts of the dash, the glare can be so bad that it obstructs my vision when driving. I literally need to move my head up and down, side to side, to avoid the glare on the windshield. I wish I could change the dash but at least $700 for a used dash, plus install isn't feasible especially when the problem may occur again another 3 years down the line. Hope this helps anyone's case with the means to fight this. Here are the other threads: dash melting Dash Melting! dash sticky IMG_4864.jpg IMG_4866.jpg IMG_4867-1.jpg Last edited by khern11; 05-16-2017 at 12:09 PM.

05-16-2017, 01:07 PM	#20 (permalink)
Nixin A True Z Fanatic Join Date: Sep 2015 Location: GWN Posts: 3,488 Drives: Goodbye Z! Rep Power: 19832	Those are brutal pics, pisses me off. I am in no way defending Nissan. I am certain that some of the dashes are poorly manufactured. Whether it's materials, ingredients or molds. When I mentioned chemicals or cleaning solutions, I was merely bringing up a valid point that these chemicals over the long run tend to ruin the materials they are used on. This happens on many cars, regardless of the country of manufacture or use. I know first hand though that the Florida sun, high heat, salty air and crazy humidity is also a major culprit when it comes to aging materials. I truly hope Nissan steps up and covers this. Initial Z likes this.

05-16-2017, 01:37 PM	#22 (permalink)
Nixin A True Z Fanatic Join Date: Sep 2015 Location: GWN Posts: 3,488 Drives: Goodbye Z! Rep Power: 19832	That Toyota chose to acknowledge the issue at all was a HUGE step in the right direction. Let's see if Nissan has the 'cojones' to acknowledge this issue? Fuzzzy likes this.

05-16-2017, 04:25 PM	#24 (permalink)
Staples Track Member Join Date: Sep 2010 Location: Baltimore, MD Posts: 546 Drives: '08 Infiniti G37s Rep Power: 15	This is not only an issue with the 370z, but also the G series as well. Certain chemicals can cause issues with the dash long-term but also the windshield is working like a magnifying glass on sunny days and causing the dash to melt. I have the same issue happening on my G37. Going forward, I'd recommend using a sun-shade, dash cover or tint the front windshield a clear ceramic film that blocks UV so it doesn't get worse. It does suck. __________________ '08 Infiniti G37s - Forced Induction Fed

05-16-2017, 04:28 PM	#25 (permalink)
RyanWest Track Member Join Date: Jan 2012 Location: Tamp, Fl Posts: 714 Drives: 2009 Nissan Rep Power: 33	So here is an update: I went to my local Nissan dealer and had them look at it. The lady I was working with was very nice and she agreed the dash is becoming sticky and cracking. I had mentioned many people are seeing the same problem now on the 370z and mentioned the Nissan Altima's. She did speak with Nissan Corp and a Specialist is going to call me tomorrow. I did tell them I would install the dash myself to help save on the labor. We shall see what happens tomorrow. I am positive this has nothing to do with chemicals or cleaners. khern11 and Initial Z like this. Last edited by RyanWest; 05-16-2017 at 04:32 PM.

05-16-2017, 12:06 PM	#19 (permalink)
khern11 Base Member Join Date: Jul 2009 Location: Miami, FL Posts: 137 Drives: 2009 370z 6mt Rep Power: 446	Here are some more pics: IMG_4869.jpg IMG_4868.jpg IMG_4872.jpg

05-16-2017, 01:27 PM	#21 (permalink)
Fuzzzy Track Member Join Date: Mar 2014 Location: MS Posts: 875 Drives: 2014 370Z 7AT MR Rep Power: 21860	So far I have no problems with the dash on my Z, but I did have that issue (but more severe) on a 2004 Toyota Solara that I handed down to my son when I got my Z. Here is how Toyota handled that, and I wouldn't be at all surprised to see Nissan take a similar path: About three years ago I received a letter from Toyota advising me that they were initiating a program to replace dashboards which had that problem and that they would even reimburse people who had had theirs replaced already. They stressed that this was not a recall. They also stated that dashboards were in short supply and they would send another letter when they had ample supply. But they did say to take the car to the dealer to confirm that the issue was present, so we did. About a year later I received the notification that dashboards were in supply and to ask the dealer to order one. We did that. Several weeks later we were notified that the dash was at the dealer and to make an appointment to have it replaced. I assume that Toyota agreed to a "voluntary" program to avoid risking an official recall. And it was evident that they delayed and delayed in an effort to replace fewer dashboards. It reminded me of how Firestone handled the recall of the infamous Firestone 500's in the 1970's--delay, delay, delay until most are off the road. I would not be surprised to see the same sequence of events play out with Nissan's dashboards.

05-16-2017, 04:41 PM	#28 (permalink)
RyanWest Track Member Join Date: Jan 2012 Location: Tamp, Fl Posts: 714 Drives: 2009 Nissan Rep Power: 33	I am also willing to start a petition for us to address this issue with Nissan. Maybe you don't have this issue now but considering both me and Khern11 have 09 models, it is only due time till your newer model Z starts having the same issue. khern11 and KaienZ34 like this.

05-16-2017, 05:48 PM	#30 (permalink)
cooltoy Elite Member Join Date: Jun 2012 Location: Calgary Posts: 13,937 Drives: 14 PW 370Z S/T MT Rep Power: 240204	I am seeing a trend here. Common denominator is Florida. madwi likes this. __________________ Member of kenchan's "photoshopped mods" and "proper offsets" gang.

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