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Originally Posted by spearfish25 My experience with Autobarn service has been pretty stellar. Let me know how things go. That's where I bought my car from. This is my first
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#2 (permalink) | |
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Track Member
Join Date: Mar 2011
Location: Bolingbrook, IL
Posts: 632
Drives: 2010 PW 370z
Rep Power: 17 ![]() ![]() |
Quote:
As for the Autobarn, I would give the service department 9/10. Everyone I spoke with was helpful, polite, and professional. They got the tow truck out to me, the car in the shop, and fixed the issue in a timely manner without any BS that you can get from some dealers. My only complaint, and why I gave them a 9 and not a 10, is that when I originally spoke with them on the phone to have my car brought in they assured me that they would keep me up to date on the car as it spent it's time at the dealership. They said they would call to let me know when it had gotten there, when they started looking at it, when they found the problem, and when they got it fixed. I had to call them to find out that it had actually arrived and to find out they had started inspecting it, but after I reminded them that they had promised to keep me up to date they were very apologetic and did a much better job of keeping me in the loop. It's wasn't a huge deal, but no one wants to be kept in the dark waiting and wondering whether their 40K paper weight has be turned back into a car. My biggest gripe was just that they told me they were going to do something and they weren't doing it. That aside, they were a great shop to work with and I would definitely recommend them to anyone that needed to get some warranty work done. |
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#3 (permalink) |
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A True Z Fanatic
Join Date: Jan 2011
Location: St. Louis
Posts: 3,509
Drives: 09 370z
Rep Power: 27 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
Im driving a 2011 Nissan Rogue! So far nice gas mileage on this loaner. Actually we got 2 loaner out from Nissan.. my wife armada is being repaired so they gave her a altima. That sucks tho they didn't give you a loaner. Id be very angry.!
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2009 Nissan 370z/2003 Honda Soccer Van Shineauto Amuse Body Kit/UAM Fenders/Bc Br Coilovers/Topspeed Exhaust/Racing Hart Wheels and More My Sexy Beast
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#5 (permalink) |
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A True Z Fanatic
Join Date: Jul 2009
Location: Memphis
Age: 36
Posts: 16,104
Drives: 09 A/T 370z blue
Rep Power: 54 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
update: i called nissan to find out if their systems were back up i over heard him ask someone about the back ordered part he came back to the phone saying it should be there around the 3rd hopefully he meant feb not march lol my car has been dead from the 24th
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![]() Brake Upgrade Package ate blue, hawk hp ceramic pads, and slotted rotors |
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#6 (permalink) | |
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Track Member
Join Date: Mar 2011
Location: Bolingbrook, IL
Posts: 632
Drives: 2010 PW 370z
Rep Power: 17 ![]() ![]() |
Quote:
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#12 (permalink) |
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A True Z Fanatic
Join Date: Aug 2010
Location: Lawrenceville,Ga
Posts: 4,293
Drives: My foot up your azz
Rep Power: 31 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
I was talking to the dealer we use at my shop to get the "D" revised lock and now he is telling me Nissan has put that part on a restricted order list now you need name,vin, year make and model of car,he said that when this happens a recall is not to far behind.
I will let you know if I hear any more news.
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2013 ZL1 754 rwhp 747 rwtq
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#13 (permalink) | |
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A True Z Fanatic
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Location: N/A
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thanks! i would be very happy if i can get my RevB replaced with a RevD. i would continue on with my RevC in the car until the day it dies and keep RevD in the trunk. im not 100% convinced RevD is our total solution. but atleast we would have the latest and greatest. only time will tell how RevC and D does i guess. |
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#14 (permalink) | |
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A True Z Fanatic
Join Date: Aug 2010
Location: Lawrenceville,Ga
Posts: 4,293
Drives: My foot up your azz
Rep Power: 31 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
Quote:
![]() The low down that I got from my Nissan guy is that unofficially Nissan has placed these steering locks on restricted order to hold on to the remaining number they have and are waiting for yours to fail then you take it to the dealer they determine that the steering lock is the cause then they send all the info to Nissan and when Nissan gives the dealer approval then Nissan will release the part to your dealer. The only way my Nissan guy could get me mine is I had to give him my Vin#,name,year,make,model of car then he called me back an hour later b/c he had to get approval from Nissan before he could sell it to me.
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2013 ZL1 754 rwhp 747 rwtq
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#15 (permalink) | |
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A True Z Fanatic
![]() Join Date: Aug 2009
Location: N/A
Posts: 76,801
Drives: N/A
Rep Power: 141522 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
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