My recent experience with Z1.

Imperial

My recent horrible experience with Z1. Take it for what it is.

Long story short… I purchased a set of brake calipers after I was assured on several occasions that they were compatible with the Z1 2-piece rotors (factory Akebono spec). Below are the issues I encountered in chronological order:

1. Calipers arrived without the brake pads that they were supposed to come with.

2. Installed front calipers only to discover the factory brake lines are not compatible. I later discover that the calipers are supposed to ship with adapters for cars with Akebono brakes. I received no such thing and had to replace all my brake lines. Mind you, I already had aftermarket lines.

3. Rear calipers do not fit factory spec sport rotors. They’re designed for thicker rotors with a smaller diameter.

4. I informed Z1 of the fitment issue and they initially blamed it on installation error but later admitted they had made a mistake and that the calipers are in fact NOT compatible with the rear rotors. Their solution, I would have to buy a new pair of rear rotors. I provided a compromise in which I would return their rear 2-piece rotors in exchange for replacements that fit the new calipers and pay the different in price. They accepted.

5. I asked for the new rotors to be expedited as my car would be stuck at the shop until they are received. They responded with a resounding NO stating they’re already going above and beyond having agreed to my compromise and asked me why I had not sent their rotors back yet.

To be continued…