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Shop damages my Sport Ray Wheels and denies damage

Originally Posted by shenlong1337 What specific color where your wheels? Were they Hyper Silver Rays with smoke color? I actually called a mobile repair guy to come to my house

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Old 08-16-2019, 05:40 AM   #16 (permalink)
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Originally Posted by shenlong1337 View Post
What specific color where your wheels? Were they Hyper Silver Rays with smoke color? I actually called a mobile repair guy to come to my house he said he was not able to match that color even 90% and could actually make it look worse because he will try to blend it to a section of the wheel. He said it would actually look rough and not smooth like the factory finish which is a combination of lead paint and powder coat.
Ill see if I can find a pic of it after repair. Im not sure I took one, because it was perfect. Just checked, I have no after pic. "Wheels on Site" was the outfit that did the repair
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File Type: jpg firestone damaged wheel.jpg (12.0 KB, 26 views)
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Old 08-16-2019, 09:50 AM   #17 (permalink)
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They're sport wheels

If the shop ain't paying for it, just eat it and live with the tiny damage

It's not worth paying money to fix oem wheels
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Old 08-16-2019, 12:13 PM   #18 (permalink)
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Live and learn. Like several have already mentioned... Remove the wheels yourself and take them to the shop. Politely let them know you are going to raise hell if anything is damaged. Then helicopter parent the tech doing the work. Most likely it will make the tech more cautious. If your presence makes the tech nervous, tell him to stop work immediately and get someone else.

I've caught the tech about to use a pry bar on the wheel weights. I've caught asymmetrical tires about to be mounted backwards. One incident long ago taught me I have to be vigilant in order to prevent stuff like this.
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Old 08-16-2019, 01:23 PM   #19 (permalink)
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They're sport wheels

If the shop ain't paying for it, just eat it and live with the tiny damage

It's not worth paying money to fix oem wheels
It is if you happen to Like the Oem wheels......
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Old 08-16-2019, 01:58 PM   #20 (permalink)
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sorry if i don't cry over some terrible looking and fitting wheels, i guess?
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Old 08-16-2019, 03:17 PM   #21 (permalink)
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OP didn't ask you to cry for him, He just wanted to vent. Certainly you telling him you dont like the oem wheels, and they are not worth fixing should make him feel much better about it.
No need to be a ****.
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Old 08-16-2019, 04:10 PM   #22 (permalink)
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OP didn't ask you to cry for him, He just wanted to vent. Certainly you telling him you dont like the oem wheels, and they are not worth fixing should make him feel much better about it.
No need to be a ****.
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Old 08-24-2019, 06:45 PM   #23 (permalink)
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Here is the shop -
Miller Brothers Tire
https://www.millerbrostire.com
https://www.facebook.com/MillerBrosTire/

I gave them a nice review
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Old 08-25-2019, 10:34 AM   #24 (permalink)
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So are you still going to take them to small claims court?
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Old 08-25-2019, 11:54 AM   #25 (permalink)
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So are you still going to take them to small claims court?
Probably not worth my time at this point. It will cost me $100-$200 to get this wheel fixed. I will also need to take a day off work for this too.
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Old 08-25-2019, 07:46 PM   #26 (permalink)
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If you have a lawyer friend (who won't charge you!), get them to write a threatening letter to the business. That will often cause them to send it to their lawyer who will in turn bill them hourly to review and assess it. Make their bottom line shrink as much as you can, I say.

I hate to encourage frivolous legal action. But I think as long as you don't bring the courts into the equation, you're not actively contributing the terribly litigious-happy society that is growing more and more.

My neighbor (does lighting for commercials and tv/movie sets) heard about a co-worker that got fired for saying "manhole cover" instead of "maintenance cover". So ridiculous ...
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Old 08-25-2019, 08:55 PM   #27 (permalink)
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My neighbor heard about a co-worker that got fired for saying "manhole cover" instead of "maintenance cover". So ridiculous ...
Probably more like "I want to take the cover off your manhole."
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Old 12-04-2019, 03:53 PM   #28 (permalink)
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I had a Big O tire shop in Pleasanton, CA that did an install of Michelin PS4S tires on my Rays forged sport 19" wheels. Since the shop was "Diamond Certified" I thought that carelessness and stupidity wouldn't be an issue, my mistake! The shop wanted to install the wheels with the full tightening torques in one pass. I had to implore the manager to have them do it in at least two passes. I also informed the manager that my car had a $3K ceramic coating on the body, wheels and brake calipers and that scratches would be very difficult to deal with.

After I got the car back and had a chance to look at the car carefully, I noticed some scratches on the driver's side door. There was a gouged area on the outside of one of my wheels and scuff marks around the painted edges of 2 of the 4 wheels, my wheels are painted gloss black to match the body color. Luckily, I was able to touch up the wheels with black paint and lightly polish out the door scratches without removing the ceramic coat.

From this I learned an important lesson, like with the Porsche I used to own, I will never trust my car to some shop that employs lazy minimum wage Bozos. I'll just spend the extra money and always take it to a trusted specialty shop that knows me.
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Old 12-04-2019, 05:17 PM   #29 (permalink)
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Idiot at my shop used a screwdriver to get the weights off all 4 wheels and scratched them badly. I do a lot of business w them so when I came back w the wheels and showed them the damage they paid for a repaint of all 4. Took two weeks, as the paint shop messed up the first time.

I pull the wheels off the Z now, clean to perfection, and drive them to the shop in another car. Do an inspection of the wheels with the manager, point out they're powder coated, and take detailed pictures of the wheels in the shop. Then show them to the manager and ask for his acknowledgement that the pictures are true and accurate representations of the wheels at that time.

Even a good shop can have a bad day. That's why I go to chain shops like Firestone, bc they're less likely to quibble about damage, and there's always a higher authority you can go to if they do.

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Old 12-04-2019, 10:45 PM   #30 (permalink)
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