Lower pricing, and 370Z support to Pro Tuners

semtex · 10-14-2009, 12:20 PM

Quote:

Originally Posted by Zeto

So just to clarify, all we can do right now is dump our ROMs and just wait for the product to be finalized correct?

Correct. When Sharif tells me it's a go, I'll update everyone here.

Uprev · 10-15-2009, 12:01 PM

Quote:

Originally Posted by semtex

Correct. When Sharif tells me it's a go, I'll update everyone here.

Finalized, but we're testing a something where we had a glitch on certain cars (John @Z1 had the issue on his 370Z while he was here) while other cars were fine. Wasn't a big issue overall but just something where we don't want a Pro Tuner to have a car on a dyno and then they have to wait for us to fix while the customer has to wait.

Sam @GTM did a bunch of flashes this last week while John (our developer) was there testing with him for his turbo kits. Everything went really well, and he didn't have the issue the whole time so we just want to make sure it goes that smoothly for everyone first.

One of the nice things though if you do have an issue, we'd rather solve that issue and keep you as a customer than let you walk off to some other product. Our Pro Tuners will tell you how often we help them resolve an issue with a car they are having an issue with. We update our software constantly to help them work with tons of new vehicles, and we're always adding more. Sentra, Altima, Maxima, FX, M, EX, QX, Frontier, Xterra, we've worked on all these lately, so it's not just 370Z support going on here.

semtex · 10-15-2009, 12:05 PM

Quote:

Originally Posted by Uprev

Finalized, but we're testing a something where we had a glitch on certain cars (John @Z1 had the issue on his 370Z while he was here) while other cars were fine. Wasn't a big issue overall but just something where we don't want a Pro Tuner to have a car on a dyno and then they have to wait for us to fix while the customer has to wait.

Sam @GTM did a bunch of flashes this last week while John (our developer) was there testing with him for his turbo kits. Everything went really well, and he didn't have the issue the whole time so we just want to make sure it goes that smoothly for everyone first.

One of the nice things though if you do have an issue, we'd rather solve that issue and keep you as a customer than let you walk off to some other product. Our Pro Tuners will tell you how often we help them resolve an issue with a car they are having an issue with. We update our software constantly to help them work with tons of new vehicles, and we're always adding more. Sentra, Altima, Maxima, FX, M, EX, QX, Frontier, Xterra, we've worked on all these lately, so it's not just 370Z support going on here.

And I appreciate how careful and diligent you guys are! If only everyone were this responsible with their product releases and support.

Uprev · 10-15-2009, 12:07 PM

Quote:

Originally Posted by semtex

And I appreciate how careful and diligent you guys are! If only everyone were this responsible with their product releases and support.

Keep up with Sharif, as soon as we have the testing done he'll have the software and we're dying to see what he comes up with for customers. He always seems to have some kick *** customer cars to show off.

Sharif@Forged · 10-15-2009, 05:25 PM

Quote:

Originally Posted by Uprev

Keep up with Sharif, as soon as we have the testing done he'll have the software and we're dying to see what he comes up with for customers. He always seems to have some kick *** customer cars to show off.

Yup, just waiting for your go ahead. Semtex is ready to come in on a moment's notice.

UpRev is very through in their testing, and always willing to help at all hours of the day and night it seems.

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