DO NOT COME TO TEXAS NISSAN OF GRAPEVINE DEALERSHIP, read my story to find out why...

Gunzero · 05-22-2010, 12:01 AM

Grammar police please!

cmancha003 · 05-22-2010, 09:17 AM

When you actualy work for a Nissan dealership, you learn very quickly the inside reputation and the stories of many dealerships. Before I was married I worked for Bankston Nissan of Lewisville and they are good people. Before the ownership and management change, North Texas Nissan, about 10 miles up the road, was very shadey and had the Texas Comission on them. I was told by someone that they would make it seem like they are selling the car when in fact they are leasing it. A woman's payments were in the 800's for a Titan that was her work truck. They had her for 8000 miles a year and by the tim she found out that she was leasing she had already racked up 15k miles. Everyone has their good and bad stories about each dealership. The worst part about the business is that its hard to make consistant money right off. The ones that usually stay are the crooks who find a way to get paid or the very few that have made their reputation as the best, nicest, most helpful people like the ones on this board.

vipor · 05-22-2010, 10:41 AM

Quote:

Originally Posted by cmancha003

When you actualy work for a Nissan dealership, you learn very quickly the inside reputation and the stories of many dealerships. Before I was married I worked for Bankston Nissan of Lewisville and they are good people. Before the ownership and management change, North Texas Nissan, about 10 miles up the road, was very shadey and had the Texas Comission on them. I was told by someone that they would make it seem like they are selling the car when in fact they are leasing it. A woman's payments were in the 800's for a Titan that was her work truck. They had her for 8000 miles a year and by the tim she found out that she was leasing she had already racked up 15k miles. Everyone has their good and bad stories about each dealership. The worst part about the business is that its hard to make consistant money right off. The ones that usually stay are the crooks who find a way to get paid or the very few that have made their reputation as the best, nicest, most helpful people like the ones on this board.

L2Read on that instance.

onzedge · 01-10-2011, 12:23 PM

Spammer

SeattleLion · 01-10-2011, 02:01 PM

Quote:

Originally Posted by Zsteve

And the moral of the story is.....

get a pre approved loan from your bank and go in and say I have a preapproved loan for the price you showed him on the pape and say make it happen. Tell em dont worry about financing just get me this price or I walk.

It isn't too well known, but dealers pick up a lot of their profit in the "finance manager's" office. It isn't just from the extras they try to sell, it is from the finance rate. Dealers get a rate from a bank and then they mark it up, just like they do for cars. So what they offer you isn't the bank rate, it is the bank rate plus what they are able to get out of you. The bank takes the loan at the original rate, and rebates the difference to the dealer.

This sort of behavior is illegal in most other places. The auto industry lobby has kept Congress from including car sales in these consumer protection laws. It is always preferable for you to do your own loan shopping before seeing a dealer. Banks can't mark up loans arbitrarily like car dealers.

Now when you go to the dealer, if the quoted rate is more than the bank offered, finance through the bank. Don't give the dealer the business.

One other thing; on occasion a dealer will "sell" a loan below cost. If they can't close a deal because the loan payment is too high, the dealer can give you the loan below the rate the bank quoted them. They will pay the bank the difference (it's just a lump sum when the loan is closed). If you get quoted 4.1% and the dealer offers 3.99% they may be eating the few hundred bucks it costs to get the sale.

sonic370 · 01-10-2011, 08:02 PM

there's no doubt you need to do your homework with most dealerships...
though most are honest business people... just be careful.

unrelated but once when i thought my ac was out i took it to the local dealer.
it was a c5 corvette. anyway shop manager says i need complete ac unit
and it will be around 1500 bucks. i told him i would get back with him.

long story short took it to a friend of mine who worked on vettes at the time
popped the hood looked at it and say's hey dumb xss all you need is a 45.00
dollar belt!!! so know i double check everything.............

Nismoracer · 01-10-2011, 08:26 PM

Where's the video?

UNKNOWN_370 · 01-10-2011, 08:58 PM

DALLAS DEALERS ARE FULL OF GIMMICKS.

Before I bought the G I was shopping a 370z. My experiences were pretty bad trying to buy a Z. Pretty much all dealers load up the lots with NISMO and converibles. Pretty much those Z's are the years supply cuz those are the models that sell the slowest. Then they put 3 non sport coupes. 2 with manual one with automatic. The color options will be black white and grey. Then they throw in one touring sport coupe in manual at msrp.
They do this cuz they are hoping you will be interested in a AUTOMATIC with sporty color and sport package. That way they can order it and feed you a bunch of bullcrap about exclusivity and charges it may cost to get your car in if you want it in less than two months. Its a transparent anal ream they do on all customers here in dallas.
It was this cornball style of selling that made me walk into an infiniti dealership and see what was up?. I lucked out on a big year end sale and got the fully loaded S 7at 40k out the door. The touring sport was going to cost me 44k out the door. The G was a better buy in my opinion at the time. Though I do appreciate the performance of the Z. The dealers act like its the end all be all of sports cars. Truth is... as much as I love the Z, its not. At 40k plus, there are formidable options. Especially when you are modding.
I learned you need to buy at year end or the day the car arrives on the lot. Its the only time they are motivated to sell. The rest of. The year its rapefest.

BrianMSmith · 01-15-2011, 09:23 PM

Car dealerships for some reason just attract this type of dodgy business model, it is so common. They sit around all day with coffee thinking up new ways to bait and switch, and take advantage of people, often for the sake of an extra $500. The service departments are even worse than the sales department, we are just blissfully ignorant about what really goes on behind the garage doors. Like they fix your car in 20 minutes with a code puller and $5 part, and then charge you $450 for 4 hours of labor.

justiceforall · 11-02-2011, 07:26 PM

http://www.facebook.com/pages/Nissan...93353330682538

i started this website to complain about my service at Grapevine Nissan, i can use all the support i can get!

UNKNOWN_370 · 11-02-2011, 11:51 PM

I don't subscribe to facebook. One thing I didn't want to mention in your time of frustration though is this... Grapevine's Texas Nissan, Trophy Nissan and Clay Cooley Nissan have the worst reputations in DFW. Don't just walk into dealerships. Do your research! There's plenty of blogs and rip off reports that date back as early as 2003 up until a few weeks ago. I left out the mention previously because damage was done and it made no sense to rub salt in the wound.
These dealerships are always in drama and it is in your best interest to look up your dealer options online. Its your best weapon against these types of bad experiences.
Researching may not be a guarantee of avoiding bad service, but it will cut the risk by well over half. Remember you can find your car anywhere... but you can go to the dealer with a great rep and high volume sales to acquire the vehicle for you from the rip off dealer. Just some advice.

Good luck and G. Bless.

elmz · 11-03-2011, 10:53 AM

That definitely sounds like they were trying to screw you. I hate dealers that do business like that. When I bought my car, I got a phone call almost 2 weeks later saying that my loan rate had changed. They told me that the contract I signed was just a "pre-approval" and that my interest rate would go up. I told them that's ridiculous I have excellent credit, and if you give me a day I'll have a new loan prepared from a different lender. Needless to say, they called back 2 hours later saying that everything is OK and nothing on the contract will change.

I later did some research on this and this scam is called the "yo yo scam". The dealsership delivers the car and later calls you back to get you to come back in and sign a new contract.

Astrosfan · 11-03-2011, 12:05 PM

Ive been to the Grapevine Nissan, you are right, they are terrible. I spent about 30mins negotaiting a 370 and the salesman told me that they could only negotiate on the MSRP price of the car and that negotaiting from the invoice price was illegal. When i walked out the sales manager chased me to my car and tried the same thing with me. told me to go back in and they would give me a great deal. After another hour or so, the final total was over MSRP, because of dealer add ons and what not. I told them to go f*** themselves. I will never do business with Grapevine Nissan. But if i have some time to kill and am around that area, i will go and waste some of that salesmans time.

RiCharlie · 11-04-2011, 08:46 AM

I just think to myself..if they treat me this way before I buy how will they treat me if there is ever a problem.. best you didnt buy from them..

BrianMSmith · 11-04-2011, 01:54 PM

For whatever reason, the basic dealer business model is to screw you around as much as possible and get the most money out of you. They probably figure that "repeat" customers are a very small percent of their business, so they have one and only one chance to get your money. This however is the most bold screw you scam I have heard of. That extra $2k probably doubles their profit on the car, keep in mind, that's a big deal otherwise they wouldn't have spent so much time making the effort. I'd love to sit in on a pre-opening staff meeting at this dealer. They must work pretty hard to come up with these "honest mistakes" and confusion. They try to get you to invest a lot of time and hopefully emotion such that the $2k, primarily effect on payments, isn't worth your trouble.

05-22-2010, 12:01 AM	#61 (permalink)
Gunzero Track Member Join Date: Oct 2009 Location: Texas Posts: 889 Drives: Nissan 370z Rep Power: 258	Grammar police please! __________________

01-10-2011, 12:23 PM	#64 (permalink)
onzedge A True Z Fanatic Join Date: Apr 2010 Location: Battle Lake MN Age: 63 Posts: 183,964 Drives: 370Z 240Z Rep Power: 2684736	Spammer __________________ Koni\|Swift\|Michelin\|Motordyne\|Berk\|RJM Performance\|Gates\|SPL\|Motul\|Technafit\|Ate Super Blue\|Hawk Tommy Kaira\|Momo\|Optima\|Hella\|Hotchkis\|Red Line\|ZSpeed\|Stillen\|B&M\|H&R

11-02-2011, 07:26 PM	#70 (permalink)
justiceforall Base Member Join Date: Nov 2011 Location: austin Posts: 1 Drives: 2009 rogue Rep Power: 13	please please please tell your story! http://www.facebook.com/pages/Nissan...93353330682538 i started this website to complain about my service at Grapevine Nissan, i can use all the support i can get!

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05-22-2010, 09:17 AM	#62 (permalink)
cmancha003 Base Member Join Date: Jun 2009 Location: Fort Worth Posts: 60 Drives: 2010 370z Nismo #390 Rep Power: 15	When you actualy work for a Nissan dealership, you learn very quickly the inside reputation and the stories of many dealerships. Before I was married I worked for Bankston Nissan of Lewisville and they are good people. Before the ownership and management change, North Texas Nissan, about 10 miles up the road, was very shadey and had the Texas Comission on them. I was told by someone that they would make it seem like they are selling the car when in fact they are leasing it. A woman's payments were in the 800's for a Titan that was her work truck. They had her for 8000 miles a year and by the tim she found out that she was leasing she had already racked up 15k miles. Everyone has their good and bad stories about each dealership. The worst part about the business is that its hard to make consistant money right off. The ones that usually stay are the crooks who find a way to get paid or the very few that have made their reputation as the best, nicest, most helpful people like the ones on this board.

01-10-2011, 08:02 PM	#66 (permalink)
sonic370 A True Z Fanatic Join Date: May 2010 Location: Orange Texas Posts: 1,574 Drives: 09 370Z Sports PGK Rep Power: 18	there's no doubt you need to do your homework with most dealerships... though most are honest business people... just be careful. unrelated but once when i thought my ac was out i took it to the local dealer. it was a c5 corvette. anyway shop manager says i need complete ac unit and it will be around 1500 bucks. i told him i would get back with him. long story short took it to a friend of mine who worked on vettes at the time popped the hood looked at it and say's hey dumb xss all you need is a 45.00 dollar belt!!! so know i double check everything.............

01-10-2011, 08:26 PM	#67 (permalink)
Nismoracer Enthusiast Member Join Date: Nov 2010 Location: Earth Posts: 420 Drives: 10 Nismo Rep Power: 14	Where's the video?

01-10-2011, 08:58 PM	#68 (permalink)
UNKNOWN_370 A True Z Fanatic Join Date: Jul 2009 Location: ny'r livn in tx Posts: 8,687 Drives: well over 130m.p.h. Rep Power: 14857	DALLAS DEALERS ARE FULL OF GIMMICKS. Before I bought the G I was shopping a 370z. My experiences were pretty bad trying to buy a Z. Pretty much all dealers load up the lots with NISMO and converibles. Pretty much those Z's are the years supply cuz those are the models that sell the slowest. Then they put 3 non sport coupes. 2 with manual one with automatic. The color options will be black white and grey. Then they throw in one touring sport coupe in manual at msrp. They do this cuz they are hoping you will be interested in a AUTOMATIC with sporty color and sport package. That way they can order it and feed you a bunch of bullcrap about exclusivity and charges it may cost to get your car in if you want it in less than two months. Its a transparent anal ream they do on all customers here in dallas. It was this cornball style of selling that made me walk into an infiniti dealership and see what was up?. I lucked out on a big year end sale and got the fully loaded S 7at 40k out the door. The touring sport was going to cost me 44k out the door. The G was a better buy in my opinion at the time. Though I do appreciate the performance of the Z. The dealers act like its the end all be all of sports cars. Truth is... as much as I love the Z, its not. At 40k plus, there are formidable options. Especially when you are modding. I learned you need to buy at year end or the day the car arrives on the lot. Its the only time they are motivated to sell. The rest of. The year its rapefest.

01-15-2011, 09:23 PM	#69 (permalink)
BrianMSmith Enthusiast Member Join Date: Dec 2009 Location: secret Posts: 267 Drives: 370Z, Ducati 748S Rep Power: 15	Car dealerships for some reason just attract this type of dodgy business model, it is so common. They sit around all day with coffee thinking up new ways to bait and switch, and take advantage of people, often for the sake of an extra $500. The service departments are even worse than the sales department, we are just blissfully ignorant about what really goes on behind the garage doors. Like they fix your car in 20 minutes with a code puller and $5 part, and then charge you $450 for 4 hours of labor.

11-02-2011, 11:51 PM	#71 (permalink)
UNKNOWN_370 A True Z Fanatic Join Date: Jul 2009 Location: ny'r livn in tx Posts: 8,687 Drives: well over 130m.p.h. Rep Power: 14857	I don't subscribe to facebook. One thing I didn't want to mention in your time of frustration though is this... Grapevine's Texas Nissan, Trophy Nissan and Clay Cooley Nissan have the worst reputations in DFW. Don't just walk into dealerships. Do your research! There's plenty of blogs and rip off reports that date back as early as 2003 up until a few weeks ago. I left out the mention previously because damage was done and it made no sense to rub salt in the wound. These dealerships are always in drama and it is in your best interest to look up your dealer options online. Its your best weapon against these types of bad experiences. Researching may not be a guarantee of avoiding bad service, but it will cut the risk by well over half. Remember you can find your car anywhere... but you can go to the dealer with a great rep and high volume sales to acquire the vehicle for you from the rip off dealer. Just some advice. Good luck and G. Bless.

11-03-2011, 10:53 AM	#72 (permalink)
elmz Track Member Join Date: Feb 2009 Location: San Diego, CA Posts: 674 Drives: 2014 Porsche Boxster Rep Power: 17	That definitely sounds like they were trying to screw you. I hate dealers that do business like that. When I bought my car, I got a phone call almost 2 weeks later saying that my loan rate had changed. They told me that the contract I signed was just a "pre-approval" and that my interest rate would go up. I told them that's ridiculous I have excellent credit, and if you give me a day I'll have a new loan prepared from a different lender. Needless to say, they called back 2 hours later saying that everything is OK and nothing on the contract will change. I later did some research on this and this scam is called the "yo yo scam". The dealsership delivers the car and later calls you back to get you to come back in and sign a new contract.

11-03-2011, 12:05 PM	#73 (permalink)
Astrosfan Enthusiast Member Join Date: Jan 2010 Location: houston, TX Posts: 427 Drives: 09 370z PG Sport Rep Power: 15	Ive been to the Grapevine Nissan, you are right, they are terrible. I spent about 30mins negotaiting a 370 and the salesman told me that they could only negotiate on the MSRP price of the car and that negotaiting from the invoice price was illegal. When i walked out the sales manager chased me to my car and tried the same thing with me. told me to go back in and they would give me a great deal. After another hour or so, the final total was over MSRP, because of dealer add ons and what not. I told them to go f*** themselves. I will never do business with Grapevine Nissan. But if i have some time to kill and am around that area, i will go and waste some of that salesmans time.

11-04-2011, 08:46 AM	#74 (permalink)
RiCharlie Track Member Join Date: Oct 2010 Location: Johnston RI Posts: 857 Drives: 370 Touring Spt A/t Rep Power: 15	I just think to myself..if they treat me this way before I buy how will they treat me if there is ever a problem.. best you didnt buy from them..

11-04-2011, 01:54 PM	#75 (permalink)
BrianMSmith Enthusiast Member Join Date: Dec 2009 Location: secret Posts: 267 Drives: 370Z, Ducati 748S Rep Power: 15	For whatever reason, the basic dealer business model is to screw you around as much as possible and get the most money out of you. They probably figure that "repeat" customers are a very small percent of their business, so they have one and only one chance to get your money. This however is the most bold screw you scam I have heard of. That extra $2k probably doubles their profit on the car, keep in mind, that's a big deal otherwise they wouldn't have spent so much time making the effort. I'd love to sit in on a pre-opening staff meeting at this dealer. They must work pretty hard to come up with these "honest mistakes" and confusion. They try to get you to invest a lot of time and hopefully emotion such that the $2k, primarily effect on payments, isn't worth your trouble.