03-08-2012, 06:38 PM
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#16 (permalink)
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A True Z Fanatic
Join Date: Jul 2010
Location: window seat
Posts: 28,940
Drives: Mostly on two wheels
Rep Power: 121
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Quote:
Originally Posted by UNKNOWN_370
There's been more than two. Maybe you can only find 2 but there has been more. Furthermore, you go through other forums and you will find other customer service issues. And honestly, rudeness is an issue. Even if you get the product and everything went fine... being rude to a customer is enough to say something. When I talk to someone I'm about to give anywhere between $100 or $10000 to. I'm giving you my money. Treat me with respect.
So I think if that's the reputation they have? It should be known.
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you find that with every vendor. the automotive aftermarket is full of mediocre service, and the modding community has a lot of "me-first" buyers. you combine the two and you get a ton of bad service stories (some legit, some not)
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