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Service Department Joy Ride

Originally Posted by Chuck33079 This would be nice, but I don't see a tech stopping a job to call the owner to have them come back and test the car

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Old 05-08-2013, 07:36 PM   #11 (permalink)
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Originally Posted by Chuck33079 View Post
This would be nice, but I don't see a tech stopping a job to call the owner to have them come back and test the car with the tech riding shotgun. Dealerships have to do this all the time, and it's usually not a problem. If there's an accident, they have insurance.
Well, if they're still in the diagnosing phase, they didn't need to stop a damn thing.
The service advisor should go on a ride along or have a tech do it when you come in and say your problem is under hard acceleration.

THAT's my issue. Not the risk of totaling it or anything
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