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Service Department Joy Ride

Originally Posted by Xplicit97 I think some people on here demanding the techs heads on a silver platter are missing part of the narrative. The part where the op says

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Old 05-08-2013, 05:16 PM   #1 (permalink)
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Originally Posted by Xplicit97 View Post
I think some people on here demanding the techs heads on a silver platter are missing part of the narrative. The part where the op says THE SERVCE MANAGER told them to go grab lunch in the car while doing their test.. They were doing as they were directed to by their supervisor.. Yes these are our babies, but at the end of the day these are merely cars.. No harm no foul, had someone not seen the car out, you probably would be none the wiser... Now if there was damage due to negligence by all means crucify them.. just my 2 cents

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I thought I read everything on this thread, but missed the post about the service manager giving the instructions to do this. Gotta change my earlier post to reprimanding the service manager, not the techs.
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Old 05-08-2013, 05:36 PM   #2 (permalink)
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Now begs the question. Did the service manager instruct them to get lunch or okay them to get lunch? He admits he was aware they got lunch. That would piss me off for a number of reasons. If they had to drive the thing to replicate the problem and push it a bit to do that I wouldn't mind if it was the service manager with the tech. If the service manager doesn't give you what you want here I would ask him if the owner should find out the answer to the question.
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Old 05-08-2013, 06:07 PM   #3 (permalink)
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Reminds me of the scene in Ferris Bueller where they leave the Ferrari GT California in the parking garage and the two attendants take it for a joy ride.
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