Love, hate, heartbreak

I find my dealership, the dealer that I didn’t think would play games, found it by texting the friend I found when I was looking to buy a Maxima about 3-4 years prior (even before I moved to TX)
They were the ONLY dealership to honor free Ester Oil changes in my car under the Nissan service contract (only 2009’s should be eligible for this)

I get some other problems, things start to deteriorate, and the service advisor, Mike Garcia, just says “bring it in when you have a laundry list so that we keep your car ONCE, not 10 times, half a day at a time”

My small niggles such as my cruise control only working 50% of the time, and my new rattles, and my dial for the fan of the A/C not working well, turns into a laundry list…

Clunky change into 2->1 when coming to a stop
Windows hitting--->Driver door sill tearing
Driver door rattle (also mirror)
Headliner rattle
Paint bubbling
7th gear slipping
Seatbelt winder
O2 sensors (catalyst efficiency, replaced gaskets)
Gas gauge doesn't show full
Car not starting (three times)
Passenger trunk strut pops off
Aux power (passenger) shitty connection
Cruise control not working
Fan dial for A/C sucks
Car died while driving once

So I set up an appointment, get my battery tested, go in with my friend, show him the videos, shoot the ****, give him a cigar, we look over what’s covered under my extended warranty (rattles not covered and neither is the paint, SOB made me wait to bring my car in and that warranty was over now… but whatever,) and he gives me their “special car” reserved for GTR customers. A fully loaded Maxima. Signed the paperwork, and I left the dealership.

My mistake:

9 days later, I call in to see what’s up, Mike says he’s busy and with a customer, but I need a new battery, that’s all that’s wrong, he asked if I wanted one, and I said no, I’ll put my own in. And he said he’ll call me Thurday…
Fair enough… Thursday, we play phone tag. Friday I leave a message and shoot an email (he was off)
Saturday, close to the end of the day, I go in to see what’s up, Mike left early… I speak to the other service guy, and he is SHOCKED at how many problems there are. He looked into the system and said no parts were on order, but the cases are still open…

I come back the next day. Mike says, “So, we checked everything, ran diagnostics, everything is fine, all your problems are related to the battery, we tested it, and it failed” I specifically then asked, “So the cruise control works now?” And his response, “Yep, everything is good to go. Just get that battery, and I’ll leave the files open in case we need to go back and work on them.”

Car ain't starting:

I left, and go get back on the freeway… And guess what…
THE GODDAMN CRUISE CONTROL DOESN’T WORK…
That got me PISSED… Then as icing on the cake, ************ calls me and says, “Hey Andrew, we were taking the car to get washed and a fill up, and I noticed there is a huge dent on the trunk.”
“Yeah, it was there when you gave it to me.”
“Nooo, it wasn’t, we gave it to you in like new condition.”
“No, it was there when you gave me the car.”
“Nooooo, you put the dent in during some time you had the car.”
“NOOOOO, IT WAS THERE WHEN I PICKED IT UP.”
“Welllll, it looks like we aren’t getting anywhere with this are we?”
“Nope, obviously we aren’t.”
“I’ll be in touch.”


“PISSED” COULD NOT BEGIN TO DESCRIBE HOW ANGRY I WAS…

This leads me to my current issue conundrum. I called corporate, I called Charles at corporate, and his associate.
Regular corporate called me today, and I have my full case set up. And just for shitz n giggles, I got my battery tested yesterday, 925CCA and another test at another place I got 915CCA… Obviously NOT my battery… And tomorrow we’ll see what the new dealership says

NSFW due to language:

or, 12 pages of crap! LOL

NSFW due to language:

But he still begged me to let him drive my z. Go figure.