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CSC failure covered under warranty?

Had another call about 10 minutes ago with Nissan Customer Affairs. They keep referring to what the idiot dealer said which is "the part is only covered under the 3yr/36,000

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Old 08-29-2013, 02:48 PM   #1 (permalink)
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Had another call about 10 minutes ago with Nissan Customer Affairs. They keep referring to what the idiot dealer said which is "the part is only covered under the 3yr/36,000 warranty". It's as if they didnt do any research themselve. I had them do the same thing, pull out the warranty book, refer them to the section, mention the part is integrated with the throwout bearing... nothing. Im now going to my third level of review (the last level) and all they are gonna do is call the same f'ing dealer. I asked them not to and to call a local dealer and they wont do it. God I hate Columbus, first the Suckeyes and their shitty *** fans, now dumb *** Nissan dealers. I will continue to fight this and keep everyone updated!! I'd like to think there is no chance I get stuck with this $1,300 bill!!! Until I hear back in 24 hours... cheers!
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Old 08-29-2013, 03:00 PM   #2 (permalink)
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Dang man this is bull. I’m hoping this will not come out of your pocket. Have you tried talking any sense into the dealer that they are going through. Did Mr. Aurora reply? Keep us posted.
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Old 08-29-2013, 03:01 PM   #3 (permalink)
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Dang man this is bull. I’m hoping this will not come out of your pocket. Have you tried talking any sense into the dealer that they are going through. Did Mr. Aurora reply? Keep us posted.
I've talked to the a local dealer... they are hesitant to go against Nissan.
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Old 08-29-2013, 03:25 PM   #4 (permalink)
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I've talked to the a local dealer... they are hesitant to go against Nissan.
This is the way they get away with stuff like this. They yell the loudest and hope the consumer backs down. Don't do it man, stick to your guns and show them how loud you can get (like in the middle of the dealership with a room full of other customers). I can attest that this tactic gets results amazingly fast. It worked on a Firebird that I had. The rear end made noise from day one and the dealer kept telling me it was "normal". When I demanded that someone from GM Technical Support look at it (with a loud but firm voice in the center of the service department), they conceded. One of their technicians was a drag racer and knew about rear ends, so he took it for a spin and determined that it was not normal. It was repaired under warranty the next day .
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Old 08-29-2013, 04:28 PM   #5 (permalink)
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I've talked to the a local dealer... they are hesitant to go against Nissan.
Like Mults said you just might have to cause a seen.
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