Do you tip your service advisor?

GaleForce · 08-23-2012, 08:43 AM

Quote:

Originally Posted by onzedge

When I take my 370 or Juke to the dealer, I bring donuts. Seriously. The staff at Maita Nissan are mostly former Datsun guys, many of them race and they go out of their way to help out and take care of their customers. Strange, I know, but they are highly professional.

I do the same, coffee and donuts. I'll go out of my way to make sure the techs (the people who do the work) receive it because the bastard sales guys will take it all if you leave the stuff with the service advisor.

I know from working in similar business, a simple coffee goes a long way.

onzedge · 08-23-2012, 08:46 AM

Quote:

Originally Posted by GaleForce

I do the same, coffee and donuts. I'll go out of my way to make sure the techs (the people who do the work) receive it because the bastard sales guys will take it all if you leave the stuff with the service advisor.

I know from working in similar business, a simple coffee goes a long way.

Davey · 08-23-2012, 09:53 AM

Quote:

Originally Posted by Cmike2780

I haven't seen that movie in a while, but I do remember that scene, lol.

"How many dicks is that?"

"A lot."

No, I do not tip my service adviser. However if he goes to bat for me on anything I will make sure that his name is mentioned to the right people.

dmhenderson · 08-23-2012, 09:58 AM

Yeah if they do a good job I'll fill out those service cards/participate in those customer satisfaction surveys you get sometimes. I don't tip though that's crazy talk.

shadoquad · 08-23-2012, 10:03 AM

I don't tip. They constantly try to take more money, fix what ain't broke, and nickle and dime me to death.

Screw them.

I am nice, I never set a time table for minor services, and I treat them with respect, but that is as far as it goes

Tazicon · 08-23-2012, 10:06 AM

Sometimes I will buy pizzas for the shop, no tips

SPOHN · 08-23-2012, 10:13 AM

Quote:

Originally Posted by Cmike2780

Dude, always tip the waitress/waiter. If you had to go through the crap they go through, you'll realize that they do earn it. They get payed less than minimum wage without a decent tip. Think of it this way...they are basically your 'servant' for a half-hour or more. How would you feel after an hour of serving someone and getting payed $5 total for it. A 15%-20% tip really isn't that much. I know a lot of people that run restaurants. Always be nice to people the bring or cook your food...ALWAYS!

OP, there is no need to tip the advisor. It might even be insulting because some might consider themself as more white collar. I'd tip the tech actually working on the car if they did a really good job. Buy the service advisor guys donuts or something if they really helped you out.

Don't get me wrong. I know my remark was blunt. But I do tip and well at that. I was aplling that if they work for it sure but if they are flat out just doing the very minimum then no I won't let a tip just cause. The other I had to ask three times for a refill even after she came to the table. So she needs to be more aware of what's needed.

And to add to that I hate the fact when you go somewhere and one person takes your drink order, one for main course, and another person brings it out to you. What? Then the hole time you'll have others refill your drink. In that case who am I tipping? All of them? I don't think so.

TheGreatOne · 08-23-2012, 10:24 AM

I don't tip at the dealership

When I take my car to an independent garage for work (I go to an Import performance shop more than the dealership) I tip the guys working on my car. They often refuse but I force them to take it!

Or if I got to a wheel shop fore tires to be changed, I'll tip those guys

Actually...at the dealership, only person I tip is the Curtesy van driver if they drop me off somewhere if I am not waiting for my car

hadokenuh · 08-23-2012, 10:38 AM

I always try to pick nicer advisors by looking at reviews online or through friends referrals before I go to a new dealership. So most of them are great except for those BMW guys. Those are really pushy and recommend tons of unnecessary stuff.

I don't tip them but I give them gift cards, bottles of wine, etc on special occasions like Thanksgiving, Christmas. Sometimes I just give them baseball tickets when I can't make it to the games.

gbrettin · 08-23-2012, 10:38 AM

I never even considered tipping at a dealership...

The pizza and coffee is a good idea for the service techs.

canes7 · 08-23-2012, 10:50 AM

[QUOTE=Davey;1882602
No, I do not tip my service adviser. However if he goes to bat for me on anything I will make sure that his name is mentioned to the right people.[/QUOTE]

Exactly!

dmhenderson · 08-23-2012, 11:38 AM

I think the pizza thing is a great idea. I'm gonna buy pizza for my guy on Fri I think. They did me a huge freaking favor fixing my key fob issue over the past 2 weeks.

semtex · 08-23-2012, 12:21 PM

I avoid dealer service departments like the plague. No, I do not tip the Black Death.

cheshirecat · 08-23-2012, 12:38 PM

Hell. No.

I feel like they should tip me for bringing my car in.

UNKNOWN_370 · 08-23-2012, 02:37 PM

I give my sales rep tips...

Last tip i gve him was "Don't pick up any wooden nickels".

The dealership makes a shytload on us. The sales reps job is to kiss your azz in your face while behind your back they need to find a way to overcharge. lol. I'm rapin' the dealer... not vice versa. At least wherever i can.

lol

08-23-2012, 09:58 AM	#19 (permalink)
dmhenderson A True Z Fanatic Join Date: Feb 2011 Location: Maryland Posts: 5,930 Drives: AWD TT 370z Rep Power: 26	Yeah if they do a good job I'll fill out those service cards/participate in those customer satisfaction surveys you get sometimes. I don't tip though that's crazy talk. __________________

08-23-2012, 10:06 AM	#21 (permalink)
Tazicon Track Member Join Date: Mar 2012 Location: Vegas Baby! Posts: 773 Drives: German/British cars Rep Power: 14	Sometimes I will buy pizzas for the shop, no tips __________________ Porsche, it's a 2 syllable word

08-23-2012, 10:24 AM	#23 (permalink)
TheGreatOne A True Z Fanatic Join Date: Jan 2011 Location: Montreal, Canada Age: 46 Posts: 1,980 Drives: E60 BMW M5 Rep Power: 21	I don't tip at the dealership When I take my car to an independent garage for work (I go to an Import performance shop more than the dealership) I tip the guys working on my car. They often refuse but I force them to take it! Or if I got to a wheel shop fore tires to be changed, I'll tip those guys Actually...at the dealership, only person I tip is the Curtesy van driver if they drop me off somewhere if I am not waiting for my car __________________ 2017 SUBARU STI 2008 E60 M5 - SOLD 2010 40th Anniversary 370Z - SOLD (and missing her)

08-23-2012, 11:38 AM	#27 (permalink)
dmhenderson A True Z Fanatic Join Date: Feb 2011 Location: Maryland Posts: 5,930 Drives: AWD TT 370z Rep Power: 26	I think the pizza thing is a great idea. I'm gonna buy pizza for my guy on Fri I think. They did me a huge freaking favor fixing my key fob issue over the past 2 weeks. __________________

08-23-2012, 12:21 PM	#28 (permalink)
semtex A True Z Fanatic Join Date: Jan 2009 Location: Behind enemy lines Age: 53 Posts: 5,995 Drives: People to drink Rep Power: 32	I avoid dealer service departments like the plague. No, I do not tip the Black Death. __________________ "There are no small accidents on this circuit." -- Ayrton Senna 316.8whp & 248 ft/lbs (Dyno Dynamics) \| 319whp & 256 ft/lbs (DynoJet) (04/23/10) Stillen G3 CAI, CBE, Pulley / F.I. LTH / GTSpec Ladder Brace / Setrab Oil Cooler / UpRev-tuned by Forged Perf.

08-23-2012, 10:03 AM	#20 (permalink)
shadoquad A True Z Fanatic Join Date: Apr 2010 Location: . Posts: 42,608 Drives: . Rep Power: 3886	I don't tip. They constantly try to take more money, fix what ain't broke, and nickle and dime me to death. Screw them. I am nice, I never set a time table for minor services, and I treat them with respect, but that is as far as it goes

08-23-2012, 10:38 AM	#24 (permalink)
hadokenuh Base Member Join Date: Mar 2012 Location: Houston Posts: 186 Drives: 09 370Z 6MT Rep Power: 13	I always try to pick nicer advisors by looking at reviews online or through friends referrals before I go to a new dealership. So most of them are great except for those BMW guys. Those are really pushy and recommend tons of unnecessary stuff. I don't tip them but I give them gift cards, bottles of wine, etc on special occasions like Thanksgiving, Christmas. Sometimes I just give them baseball tickets when I can't make it to the games.

08-23-2012, 10:38 AM	#25 (permalink)
gbrettin A True Z Fanatic Join Date: Oct 2010 Location: Portage, MI Posts: 2,238 Drives: Tricycle Rep Power: 542172	I never even considered tipping at a dealership... The pizza and coffee is a good idea for the service techs.

08-23-2012, 10:50 AM	#26 (permalink)
canes7 Base Member Join Date: Dec 2011 Location: NC Posts: 129 Drives: '11 BC/Tour/Spt/7at Rep Power: 13	[QUOTE=Davey;1882602 No, I do not tip my service adviser. However if he goes to bat for me on anything I will make sure that his name is mentioned to the right people.[/QUOTE] Exactly!

08-23-2012, 12:38 PM	#29 (permalink)
cheshirecat A True Z Fanatic Join Date: Jan 2009 Location: Florida Posts: 1,428 Drives: N54 135i Rep Power: 292	Hell. No. I feel like they should tip me for bringing my car in.

08-23-2012, 02:37 PM	#30 (permalink)
UNKNOWN_370 A True Z Fanatic Join Date: Jul 2009 Location: ny'r livn in tx Posts: 8,687 Drives: well over 130m.p.h. Rep Power: 14857	I give my sales rep tips... Last tip i gve him was "Don't pick up any wooden nickels". The dealership makes a shytload on us. The sales reps job is to kiss your azz in your face while behind your back they need to find a way to overcharge. lol. I'm rapin' the dealer... not vice versa. At least wherever i can. lol

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