Customer service dead?

brutusvk

UPDATE: I called and attempted to cancel my order today. Turns out they shipped it the day before but didn't update the system. The ONLY person that was helpful was someone named Ryan Hamilton. They lost me as a customer. I had used their website since 2005 when I got my Nismo Frontier. Luckily, there are good vendors on this forum to buy from.

brutusvk

Well now I know why they kept dodging me. I know why they never returned calls. They lied. They did not order my parts for ONE month after I paid for them. They ordered them NINE days after accusing me of impatience and promising delivering the next week. And since it is a special order item, no refunds. Shame on these people. I get the items and it says the real reason on the invoice. PARTS WERE NEVER ORDERED. Screw Courtesy Nissan. Avoid them. I officially will bad mouth them everywhere. (been into Nissans since 1994! Hardbody, Titan, Frontier and now Z) Use companies that treat you right.

Not so courtesy by DanK1, on Flickr