Motor

DavidZ370

Donkey owner or donkey tuner?


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Darkgentleman

Actually the front of the shop is next level audio the back of the shop is next level Auto Center LLC. This is going to be a long drawn-out process. If you're ever in East Stroudsburg Pennsylvania do not let me reiterate do not use these guys for anything. And my saga continues

Darkgentleman

For anyone that is interested this is the full story. Also this is the letter that I wrote to the Better Business Bureau.

I have a 2016 Nissan 370z Nismo with 6160 miles on it. I took my vehicle to Next Level Audio (a performance shop) to have an exhaust done. I was told by Jerrod, the owner that if I wanted more performance out of my car I should get rid of the catalytic converter and install a tuner (Bully Dog tuner). I told him that as far as I don’t get any warning lights after the job was done that it was ok. He reassured me that it would be ok so *he removed them. *I drove the car for about 100 miles. Throughout the 100 mile drive my check engine light came on several times. I called Jerrod and he said just to reset it with the bully dog tuner, that he had to order an extension for my o2 sensor and that it was not a problem if I drove it like that. *

After 2 weeks of driving the car *the vehicle stalled out, started to ping and knock. The check engine light came on. I took it Jerrod at Next Level Audio and Jerrod worked on the vehicle again. After about two hours he suggested that I take the vehicle to the nearest Nissan dealership which I did. I took the vehicle to Abeloff Nissan in Bartonsville, PA. The next morning Nissan service department recommended that the motor and the catalytic convertors be replaced. They said that the person that installed the exhaust didn’t replace all the holes and that’s what caused the damage. They would not cover the repairs because Jerod removed the catalytic convertor. The entire morning that I was at Nissan Jerod was there too talking to the service manager. After Jerod and the service manager finish arguing Jerod told me not to worry that he had a friend the works in Star Nissan in Queens, NY. He had the vehicle towed to Star Nissan at his cost. Once the vehicle arrived Star Nissan the service tech there (Jerod's friend) let the vehicle sit there for 10 days without even looking at it and told Jerod he would not work on it and to come pick it up. Jerod went to Star Nissan himself and picked up the vehicle and towed it to Rothrock Nissan in Allentown, PA. Once the car arrived at Rothrock Nissan Jerod told me not to say anything about the bullydog tuner. He disconnected all wires leading to the bullydog and hid thme in the vehicle, this is what I was told by him.

Rothrock Nissan got the vehicle running and said all they had to do was clean the mass air flow sensors. I took the vehicle that night drove home from Allentown to East Stroudsburg about 50 miles and the very next morning the vehicle had the same symptoms. I had the vehicle towed back to Rothrock Nissan and they said it was the aftermarket parts causing the problem and they would not cover the repairs. But as a courtesy for being a two time Nissan customer they will try to diagnose the problem at no charge to me. After ten days of being at Rothrock Nissan they could not find the problem and would not go any further because it was getting to costly. I then had the vehicle towed to Evans tuner in Mt Bethel, PA where I had a tech look at the vehicle he also said the motor should be replaced and Jerod also came to the shop to hear his diagnosis. At that point I had the vehicle towed back home to East Stroudsburg, PA. Jerod contacted me the next day and said he want to tow the vehicle to his shop and put the catalytic converters back on to see if that would fix the problem. I said “do what you have to do”. *The day came for him to pick up the vehicle and Jerod was a no show. I called him in the morning and he said he had to contact his lawyer first before he takes the vehicle. *

Here is a side note. I called bullydog and was told by the tech there that the product that Jerod put on my vehicle was not really made for Nissan or Toyota and if he put this on my vehicle and removed the catalytic converters it could cause motor damage. I was told by bullydog tech that if he put this setup on my vehicle I will get all the symptoms that I got... I informed Jerod and told him to call bullydog and he refuse to do so.

All this time Jerod has been telling me that if the warranty did not cover he would do whatever he could to fix my vehicle and that he would submit under his company’s insurance because he installed the exhaust and BullyDog Tuner but now he does not want to respond to the error he has made on my vehicle.

*

DavidZ370

BBB won't do **** get a lawyer dude.


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Darkgentleman

Got one thanks dude

Darkgentleman

Ok update... I am sueing jerod this will take about a year at the most.In the meantime back at the ranch.. Next month I am putting a new motor in the Z..

Ventruck

Sorry if I missed it, and don't mean to be a downer here...but was there any liability disclosures for the tune? My EcuTek tune had me acknowledge that I'd accept responsibility to what could happen for better or worse. Not sure if it was because it was a remote tune, or goes for any EcuTek service from the vendor.

And yeah, I'm lost on the $47k part as well.

Darkgentleman

It's unfair trade practice and deceptive practice. He made a bunch of statements that weren't true so by law you are allowed three times the amount you're asking for

Chuck33079

Ok, 9900x3= is a little under $30k. Where's the other 17k coming from? Do you think that asking so much over the amount of damages could hurt your case? Is the shop's insurance one of the named parties in the suit? That may be the only way you see a dime.

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solidus

I completely understand your pain but sometimes you've gotta give an adversary a way out in order to gain from victory. There's no way in hell he's gonna shell out 47k on this even with a judgment. We know that already from the company that shall not be named but begins with a G and ends with an M. Regardless of what's allowable by law it's smart to make concessions in order to achieve the desired result. Ever wonder how a guy who shoots 3 people in a parking lot is only convicted of aggravated battery instead of attempted murder? The most likely reason is that the only way the state can get him to admit what he did is to offer him the lesser charge or take a gamble that one of the twelve idiots in the jury box believes that he really was abducted by aliens the night the shooting happened. Attorney fees plus what it really cost you and a small amount for your inconvenience is much more likely to be achieved than 3x the cost incurred. Not a judgement just an observation. Good luck if you can squeeze it out of him because he does deserve to be squeezed.

Darkgentleman

I gave him almost 3 months to fix the vehicle. Plenty of opportunities. He himself took the vehicle to 3 different dealerships and they told him the motor was burned out due to his actions. Then he said he would submit it to his insurance company and he didn't do that. I told him just fixed a motor and I didn't want anything else he didn't do that. He put himself in this position. He made himself face these illegal burdens. But anyway take care to me it sounds like your Jerod lawyer. And it was fine with him to stick me with the bill. And just walk away.

Chuck33079

Yes, because we're suggesting you be more realistic so you can actually get something out of him we're telling you to walk away. Yeah, that's exactly it.

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SouthArk370Z

Nobody was saying just walk away. We just don't think it likely you will be able to get a judgement for that much.

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Darkgentleman

Take care dude

Darkgentleman

By the way I didn't write the law I'm just being ruled by the law that's what the law says and if that's what happens that's what happened take care keep us posted on your new law degree