GTM Performance Engineering: MHI Twin Turbo Official Release

G37sHKS · 12-16-2013, 06:56 PM

We need AK.

elperuano · 12-16-2013, 06:58 PM

How many have backed out that were involved? What's your point about being in it or not? As I said calm down and look around. The island your on is in what you put quotation marks. I could care less about ur personal life or where u live. Good try tho.

Alkatraz · 12-16-2013, 07:00 PM

Quote:

Originally Posted by DEpointfive0

Being a cost analyst... You cannot charge the customer for your sunken R&D costs or anything going into the making of a product; especially when the product isn't out yet. Your profit margin should be so high that you cover the R&D, but in this scenario, the customer shouldn't be held liable.

I'll go back in my hole now

True. However GTM have purchased products in order to fulfil a contract with the purchaser. Once the purchaser pulls out, GTM are stuck with the product and the loss of the already invested $. They must be able to charge a fee to help to recover these lost $. They don't have to and due to the massive delays, they probably shouldn't because it looks bad (obviously!) but that doesn't mean that they cant.

SPOHN · 12-16-2013, 07:00 PM

Quote:

Originally Posted by G37sHKS

We need AK.

You never see him on here anymore.

Alkatraz · 12-16-2013, 07:08 PM

Quote:

Originally Posted by elperuano

How many have backed out that were involved? What's your point about being in it or not? As I said calm down and look around. The island your on is in what you put quotation marks. I could care less about ur personal life or where u live. Good try tho.

Im perfectly calm. Sitting here on my island, eating coconuts, enjoying the sunshine, throwing shrimps on the barbie, watching kangaroos hop by and waiting for my turbos to be shipped. Oh, and watching the value of my TT kit go up :P

I don't really understand the rest of your comment especially "The island your on is in what you put quotation marks." Did i miss something that got deleted by Trips?

zguynate · 12-16-2013, 07:09 PM

Quote:

Originally Posted by Alkatraz

I agree to some extent Chuck. They definitely could wave a 'restocking fee' (lol at the irony in this term) in order to save face and not have people giving negative feedback. Many businesses would, others don't, thats GTM's choice. It looks like Mike made some effort to help out by a) not charging the full 25% and b) offering to put the $ towards other parts.

If the poster (forgot the username, sorry) could post more detail and explain why he didn't just get exactly $475 worth of parts, then it would be easier to comment. Not knowing more detail it seems weird to right off the $475 instead of at least getting something out of it? Again, not attacking poster, just need more detail.

The initial reason that he had 'restocking fee' written into the contract is because he was using the 'layaway' setup to try to save some money. Correct me if I am wrong but no one who paid up front has been charged this fee, correct?

Regarding your earlier post, I understand the cost of R&D. I signed up at the end of August, so the ball was rolling way before they received any of my money.

I sent them $1900 to get started. 25% of 1900 is $475. The reason I decided to eat it is because the invoice they provided me was crazy. Over $400 from which I could get from another vendor. Their advertised price. For the same exact items. $200 more for a clutch and flywheel. I asked if there was anything that GTM could do regards to pricing seeing as how I could get the same products for literally hundreds less than their invoice. I was told no. I feel thats horrible customer service and the reason that they wouldnt budge is because im screwed both ways. Pay over $400 more for the same product, or lose $475 and go with another company who I know has better customer service. Im going to support a company who I feel wants my business. So rather than spending $2100 to support them, I would rather reluctantly eat $475 to prevent from giving them any more money.

DEpointfive0 · 12-16-2013, 07:12 PM

Quote:

Originally Posted by Alkatraz

True. However GTM have purchased products in order to fulfil a contract with the purchaser. Once the purchaser pulls out, GTM are stuck with the product and the loss of the already invested $. They must be able to charge a fee to help to recover these lost $. They don't have to and due to the massive delays, they probably shouldn't because it looks bad (obviously!) but that doesn't mean that they cant.

Disagree; that's the business's decision. You CANNOT CHARM THE CUSTOMER for what YOU think is the correct way to run a business. You can outsource everything to China and make it for less, you aren't required to buy equipment to make things in house; after all, how have they been making the previous 1000 turbo kits and S/C kits?

elperuano · 12-16-2013, 07:14 PM

I'm not referring to where you live. Who cares where u live?
You're the only one defending the company that has your money that doesn't tell u anything or update you on the progress. Did u look around and see anyone else defending? You're all alone. You like to be left in the dark? Cool. Not people here in 'Murica. We work hard for our money.

Alkatraz · 12-16-2013, 07:19 PM

Quote:

Originally Posted by dragonbreath

Regarding your earlier post, I understand the cost of R&D. I signed up at the end of August, so the ball was rolling way before they received any of my money.

I sent them $1900 to get started. 25% of 1900 is $475. The reason I decided to eat it is because the invoice they provided me was crazy. Over $400 from which I could get from another vendor. Their advertised price. For the same exact items. $200 more for a clutch and flywheel. I asked if there was anything that GTM could do regards to pricing seeing as how I could get the same products for literally hundreds less than their invoice. I was told no. I feel thats horrible customer service and the reason that they wouldnt budge is because im screwed both ways. Pay over $400 more for the same product, or lose $475 and go with another company who I know has better customer service. Im going to support a company who I feel wants my business. So rather than spending $2100 to support them, I would rather reluctantly eat $475 to prevent from giving them any more money.

Thanks for clarifying Dragonbreath!

Were the prices that they quoted you for the parts the same as the prices listed on their web page? Or did they quote you more than their normal retail prices for the parts?

I totally understand that you decided to not give them any business as you were unhappy. No problem there at all. Thats what happens when a company lets people down, they lose more than just the initial business. They lose a lot of potential future business as well.

I probably would have just ordered $475 or so of parts from them and moved on. Looks like it would have been a good opportunity to cut losses and get away from the bad deal cheaply. But I have the advantage of hindsight so I hope that you are now moving forward and still going FI!

1slow370 · 12-16-2013, 07:21 PM

F.I. has a $1000 non refundable deposit on their kit just to place an order. good thing dragonbreath didn't order one of those and change his mind.

Eclipz · 12-16-2013, 07:21 PM

Don't you wish people would stick to their promises? Whatever happened to "you have my word"?

DEpointfive0 · 12-16-2013, 07:24 PM

Quote:

Originally Posted by 1slow370

F.I. has a $1000 non refundable deposit on their kit just to place an order. good thing dragonbreath didn't order one of those and change his mind.

At least people want that kit and it's easy to sell to the next guy with little to no loss, lol

zguynate · 12-16-2013, 07:25 PM

Quote:

Originally Posted by Alkatraz

Thanks for clarifying Dragonbreath!

Were the prices that they quoted you for the parts the same as the prices listed on their web page? Or did they quote you more than their normal retail prices for the parts?

I totally understand that you decided to not give them any business as you were unhappy. No problem there at all. Thats what happens when a company lets people down, they lose more than just the initial business. They lose a lot of potential future business as well.

I probably would have just ordered $475 or so of parts from them and moved on. Looks like it would have been a good opportunity to cut losses and get away from the bad deal cheaply. But I have the advantage of hindsight so I hope that you are now moving forward and still going FI!

No the prices they gave me were also their advertised prices on their website. If it was more I would have stroked out lol. Unfortunately I didn't have the option of only spending $475. It was all or nothing.

Alkatraz · 12-16-2013, 07:28 PM

Quote:

Originally Posted by dragonbreath

No the prices they gave me were also their advertised prices on their website. If it was more I would have stroked out lol. Unfortunately I didn't have the option of only spending $475. It was all or nothing.

Well i guess that you cant really blame them for wanting to charge their normal prices. Again, they could have kept you onside by charging less but decided not too, their choice, customer(s?) lost.

So GTM only gave you the option of getting the $475 back if you bought $2000+ worth of parts? If so, thats a bit low. They probably could have played ball a little better than that to keep you onside.

zakimak · 12-16-2013, 07:29 PM

This is getting out of hand...we need to wait for gtm to respond. It seems to me that gtm is not a company that has worked so hard to be where they are only to loose it with these issues. I am sure $475 is not worth their reputation. Please let them address it. Until then...we should chill and let the parties that have actual vested interested work it out with the support of the mods here.

12-16-2013, 06:56 PM	#2326 (permalink)
G37sHKS A True Z Fanatic Join Date: Feb 2010 Location: Dubai Posts: 1,183 Drives: 09 G37S Coupe 7AT Rep Power: 20	We need AK. Chuck33079 likes this. __________________ G37 BUILD UNDER CONSTRUCTION

12-16-2013, 07:21 PM	#2335 (permalink)
1slow370 A True Z Fanatic Join Date: Aug 2009 Location: In the D Posts: 3,732 Drives: v8 74 260z ;) Rep Power: 7250	F.I. has a $1000 non refundable deposit on their kit just to place an order. good thing dragonbreath didn't order one of those and change his mind. __________________ ANSWER PRICE LIST Answers - - - - - - - - - - - - - - - - $0.75 Answers (requiring thought) - - - - $1.25 Answers (correct) - - - - - - - - - - $12.50

12-16-2013, 07:21 PM	#2336 (permalink)
Eclipz Enthusiast Member Join Date: Dec 2013 Location: Tampa Posts: 360 Drives: 06 Eclipse GS Rep Power: 11	Don't you wish people would stick to their promises? Whatever happened to "you have my word"? elperuano and cooper69 like this.

12-16-2013, 07:29 PM	#2340 (permalink)
zakimak 6/2/80 - 9/29/14 - RIP Lukas Join Date: Jun 2011 Location: Ottawa, Ontario Posts: 450 Drives: ZR; Q45; VTR1K, GT65 Rep Power: 17	This is getting out of hand...we need to wait for gtm to respond. It seems to me that gtm is not a company that has worked so hard to be where they are only to loose it with these issues. I am sure $475 is not worth their reputation. Please let them address it. Until then...we should chill and let the parties that have actual vested interested work it out with the support of the mods here. GrooveStyle, Alstann, Chuck33079 and 1 others like this. __________________ What doesn't kill you might make you a cripple so chose wisely. Free Stuff for Premium Members - Yeah Really

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12-16-2013, 06:58 PM	#2327 (permalink)
elperuano A True Z Fanatic Join Date: Oct 2011 Location: Southwest FL Posts: 1,374 Drives: G37S Rep Power: 28	How many have backed out that were involved? What's your point about being in it or not? As I said calm down and look around. The island your on is in what you put quotation marks. I could care less about ur personal life or where u live. Good try tho.

12-16-2013, 07:14 PM	#2333 (permalink)
elperuano A True Z Fanatic Join Date: Oct 2011 Location: Southwest FL Posts: 1,374 Drives: G37S Rep Power: 28	I'm not referring to where you live. Who cares where u live? You're the only one defending the company that has your money that doesn't tell u anything or update you on the progress. Did u look around and see anyone else defending? You're all alone. You like to be left in the dark? Cool. Not people here in 'Murica. We work hard for our money.