:icon18: I don't care who you are...that's funny!

Too funny might even be correct

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Where do you people come up with this ****?

:rofl2:

Dude um 2 names Tony and Sasha

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I often ask myself why I haven't called Sasha yet .....

Day 30-I'm getting fed up waiting for my money back, and speaking to Sam almost twice a day. I'm trying to take the higher road and not spill the beans about the situation, but it's about to end quickly...

What does Sam say when you ask for your refund? He kept saying there was some mix up with my refund and that he had it straightened out and I should see the money back in my account in a couple days. Of course that would never happen and I'd have to chase him down again. It got harder and harder to get him on the phone and no one else there could help me. I finally got fed up and filed a claim with my bank. They gave me a full credit in less than 24 hours and now they can deal with GTM's BS. It's been 55 days now for me and GTM still hasn't paid up.

Worst part is...you are a return customer and this is how you are being treated. Not cool bros, not cool. :shakes head:

Excuse after excuse, I'll just keep it at that for now. If businesses didn't carry on this way lawyers would be poor. It's too bad you had to go through your bank instead of GTM to get your money. It is obvious they are currently BROKE!

You are absolutely correct, I've been a loyal customer since 2007 and Sam knows this.

Thanks Trips,
I'm trying very hard to bite my tongue and keep things civil by not bashing anyone. It's becoming harder to do when $5336 is at stake.

any other updates on the kit yet? or just bash talking lol...

i might have to pull out as im worried for this product...

I have a quick question...

I never sign anything about 25% restocking fee or return fee or w/e

and i paid through my Credit card

do i have to still pay the 25%? if i pull back?

I was also never told anything about the 25% too

Nah. That's just for people who signed up for layaway.
Update is that they are still in the process of bending pipe and waiting for parts to come from suppliers. Still no confirmed delivery time frame yet but I have my fingers crossed for early next month......(why do I get deja vu when I write that?)

i dont mind waiting.. honestly.. what is pulling me back is there should be a weekly announcement.

on how traffic is coming along..

You guys still haven't gotten your kits? Wow lol


Looks like GTM needed money to get this ball rolling and duped all of you guys for his up front costs. What a nice business model.

Thanks for the useful input. Anything else that you'd like to add before you need to wipe and flush?

Edit

You should call them up and ask them why they don't post anymore. They seem to be fine whenever someone calls them directly but have given up on this forum for some reason.

Just curious. For those who wanna upgrade their manifold for V3 GTX turbo kit. Do we have to wait till all the kits are shipped out or will it be shipped after payment?

I keep seeing people talking about refunds and complaining about restocking fees from people that paid with a credit card. It seems that a lot of you fail to realize or consider the credit card processing fees that gtm has to pay whenever they refund you. Sure 25% may seem high but its there to discourage you from changing your mind and tying up their money, if there is no restocking fee a refund could potentially cost them a couple hundred dollars.

The restocking fee is only for people that did the layaway program. I paid in full so that doesn't apply to me. Sam told me that there wouldn't be any cost to them if they refund the amount back to the same card. They essentially just reverse the charge and it's like the transaction never happened. Of course he never actually gave me back my money, but in theory that's how it would work.

It seems you fail to realize how credit card refunds work.

:icon18:

LOL this is the only reason this thread is still alive. How many are going for the GTX upgrade?

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I did.

Question is Are? LOL

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It's like mind blowing that people are getting pissed of on the forum and pissed they don't get replies from GTM.

I just called them. Sam picked up after the 2nd or 3rd ring. Very nice, polite, understanding of peoples' frustrations with them.

Guys, (and I know some of you have done it) but pick up the phone and just call them... I did also ask and suggest that Sam gives some sort of update, anything would ease or minds more than silence.
Just don't be lazy as the consumer, just give them a call :tiphat:

I wish it was that simple.

It's never a problem to get a hold of Sam. I think many on the forum are getting upset because this is where the group buy started and the hub for information so to speak. Many questions could easily be answered to the masses instead of everyone calling and asking GTM the same questions. Others like myself are getting frustrated waiting for refunds.

I understand. But at the same time if people called they'd at least get their answers. And if you want to yell at the guy, you can yell at him instead of just hoping for a reply.

I'm just putting it out there that if you're sick and tired of not getting a reply HERE. You CAN call and actually get the answer. Hell. If you want. PM me what you want to know and I'll call. I don't mind.

Sorry if I went off topic Trips, I'm just trying to help a little.

Thanks for the offer, but I've been calling GTM everyday about my refund. I openly share info that I would like to know if I am purchasing a product. Are you paid in full?

I openly cannot afford... Well I can, but I just don't want to afford upkeep on a TT auto, lol.

I've just pushed a few into this kit. They are fully paid. And I feel bad because if they had gone SC their car would've been done by now. And I actually called in reference another product because a member here is too fúcking dumb to call them.

I hear you man. I just decided to keep my SC for now and take care of other priorities first. I guess we all have that one friend that doesn't speak up. It's a good thing you are helping him. Live and learn I guess..

I think your getting people more pissed than helping, knowing that they are willing to talk to you in 2 to 3 rings and others waiting on their refunds can't get a hold of him at all.

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Speaking about refunds, that IS true though sam does answer on 2 or 3 rings although my patience is running Super Thin I've been waiting for my refund for the past 2 months. I kept my patience thinking to myself they are a big company and plus its holidays but like I said patience is thin and I will wait until next week to see if I receive my refund via mail if not another phone call but its ridiculous. . .

No consumer here is lazy. They purchased this kit months in advance. Not sure how many lazy people can afford to do that. This thread wasn't created by them. It was created by the vendor. It should be their obligation to update and give info on what they created.
As a consumer I would be more worried about them giving me the info rather than me having to hunt them down for simple information that the other vendors have no problem doing.

Consumers work hard for their money. They shouldn't have to work hard for simple info that the SELLER should easily be able to give. You should hold the people holding YOUR money accountable and not the people who just dropped lots of money on this.

Also I believe a fellow former buyer tried the "just call em" tactic until they stopped picking up the phone.

Nicely said el! Very nicely said. I'll like to add that some of us did get our money back but the events, time, trust that the wife puts in your hands to embrace your hobby and money lost. Makes me want to make sure YOU the consumer are treated fairly.

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