My Experience with Jnaut and HP Logic

Huck

I completely agree. In the end, no matter who was right or wrong, the seller should exhaust every option to try and make the customer happy.


Sent from my iPizzle using magic and new fangled science stuff.

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gaveup

Whoa man sounds like a real shitty situation for anyone to be in. However, I would like to just put my 2 cents in here.

I got tuned at HPLogic and have known Jack for a while. My tune certainly didn't take 25 minutes and wasn't done in 3 runs as others have said. I was there with a friend for a bit while Jack did his thing. Results were noticeable and felt good (to me at least).

Granted, my car isn't FI and there didn't seem to be much to do tuning wise from any other bolt on 370z that came in. Every dyno he did, I did see the power going up until it plateaued. But this was my experience.

w.o.w. regardless of what happened with jnaut or jack, your situation really just sucks. Doesn't matter who it is, I, personally, would have lost my ****. I hope whatever the issue is or whatever the problems are get fixed. I met you once (thanks for the exhaust btw) and you seemed like a cool guy. That said, Jack always came across as a straight forward cool guy as well. But really, only 2-3 people know the full situation. I would hope they would reach out to you to try to resolve the conflict.

BUTTTTT do explain more about this p2a00 code, as I also have it. I'm not sure how a tune in general would cause this (I have seen stock cars and other cars from other tuners throw this code).

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2010 Magnetic Black Metallic 370Z 6M
stillen gen 3 CAI - topspeed test pipes - invidia gemini CBE - UpRev tune
301whp (HP Logic Mustang Dyno)

elperuano

Did 2 pages jus get deleted? That was good reading and informed a lot of people of the douches here on this board. He must have been an HP Logic fan

Trips

I want to WARN!! Those that choose to come in here to stir the pot To STOP IT.

Another report of Member or Members Stirring things up and derailing this thread will result in time off READ MY SIG.



Back on Topic!!!

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RCZ

I've had a couple of cars tuned by HP Logic/ Jack, the 370z being one of them...tuned NA and with the stillen SC. While I do feel a bit like a couple other people here that $300 is on the expensive side for such a short tune, I've never really had a bad experience with the results. It feels like It takes longer to strap the car down to the dyno than to get tuned.. My supercharger tune was done I think in 4 runs from a very basic map, sure made me wonder if Jack had missed anything and a little weary considering all the bad rep the stillen kit was getting. Nope, the car ran perfectly from the day I got the first tune until the day I took the kit off. Whatever he did in those 20 minutes worked great for me and so I can't say anything negative about it. Both Gus and Jack have always been friendly towards me and have always treated me well at their shop. I can understand the argument that he's done so many similar cars that its relatively easy to tweak another map in a few runs and be done with it.

As far as JNAUT is concerned, I dealt with Jay for about a year...he worked on my car a lot, did a lot of installs and installed/uninstalled my supercharger. When we first started working he was very quick and responsive. My supercharger took a few weeks, but thats OK, I wanted it done perfect. It was perfect down to the T and when I took it to HPLogic it was perfectly ready to be tuned. By the end of our relationship though he became more and more patchy. The last big job he did for me was uninstall the SC and return me to stock...it took way way longer than expected. Customer service went to ****, no calls, terrible delays, no updates, wouldnt return calls/texts/e-mails, etc..you know the drill. Made me look terrible because there were people waiting for their parts from my partout and I was more than a month late on some...it got really bad at the end...he sold me and installed some completely trashed cats...used some random bolt to replace a transmission bolt, returned the car to me with scratched/curbed wheels, etc. To make a long story short the car came out well and has ran fine in stock form to this day...but I feel like I dodged a bullet because TravisJB, whom I recommended Jnaut to, was the next person to deal with Jason and lets just say I am immensely embarrassed to have recommended him. Same treatment + as some of you know some other really bad stuff that I can't get into becase that's up to Travis. Obviously I don't recommend him anymore. I feel like after a year+ of friendship, I was treated like a cheap customer and kicked out the back door...

W.O.W. 370Z

My car was there while he was doing your uninstall and Travis's install. I guess I know why my car took 3 months.

W.O.W. 370Z

The last week of install he decided to go on vacation last minute and leave my car on the lift right when it was almost complete. I lost 4 days because he decided a last minute vacation would be a great idea with so many installs pending.

I don't even want to post how much money I handed him.

kellyefields

And my car was #4 there. If I am not mistaken there was at least one other car there at that time as well.

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MY 2009 SC BUILD.

W.O.W. 370Z

I am calling Martin now.

Texting you tonight Kelly.

kellyefields

sounds like a plan.

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MY 2009 SC BUILD.

RCZ

^ Oh that was your car haha...go figure.

W.O.W. 370Z

Yep that was my car.

elperuano

This has got horror story written all over it. I hope the community takes notice!

RCZ

Eh, I think Jnaut was going through a rough personal patch and that affected his availability for work quite a bit. At the end of the day he's a good person and was a good friend, but that doesn't excuse any of this...

elperuano

He hasn't chimed in here or tried to defend himself. I'm sure he's heard about this thread. It's hard to defend yourself if what has been said is true, the very least an apology should come from him.