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My Experience with Jnaut and HP Logic

Originally Posted by Reality It may benefit you to choose an alternate Tuner.. even if it does cost a few $$$.. I see that you are in Tampa. IIRC, I

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Old 03-27-2012, 05:05 PM   #1 (permalink)
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Originally Posted by Reality View Post
It may benefit you to choose an alternate Tuner.. even if it does cost a few $$$..
I see that you are in Tampa. IIRC, I know of at least one other viable option..
New Single Turbo Option.. yes please
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I guess he hasn't been readin this thread.
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Old 03-27-2012, 02:36 PM   #2 (permalink)
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This is why we need to spread the word about companies that do really well. it sucks seeing multiple people have the same problems with the same companies, but nobody puts it together till the end.

great companies are few and far between in the tuning community
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Old 03-29-2012, 08:16 PM   #3 (permalink)
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Sorry to hear about all this Fernando, I hope you get you're car back soon and can finally enjoy it how it was meant to be....
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Old 03-30-2012, 12:54 PM   #4 (permalink)
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Doesn't look like that will be anytime soon.

I have had so many PMs from people who experienced the same thing with HP Logic.

But all HP Logic has done is insinuate this is all my fault for disputing or questioning their business practices.
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Old 03-30-2012, 04:01 PM   #5 (permalink)
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Originally Posted by W.O.W. 370Z View Post
Doesn't look like that will be anytime soon.

I have had so many PMs from people who experienced the same thing with HP Logic.

But all HP Logic has done is insinuate this is all my fault for disputing or questioning their business practices.
Just by his comments would be enough to avoid them. It almost seemed like he was laughing when he was responding. Still like how he had thrown in the part about the tire coming off...hahahahaha I guess that was the whole problem nothing else. The tire is to blame not them. Just like I talked to a guy that told me the Infinity dealer told him that his innercooler caused his tranny to slip.
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Old 04-01-2012, 06:46 PM   #6 (permalink)
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Their comments speak to their business and how it works. I wish I could just copy and paste the comments I have been PM'd and experiences shared by fellow members.

It's hard to speak up because you are labelled as the "bad" customer but it is what it is.
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Old 04-01-2012, 06:54 PM   #7 (permalink)
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I just wanna clarify. Baker Tuning does not "tune" per say. Yes Jason is amazing (hence why he has my car now for TT install) and he works with Sam by data logging and making adjustments but the dealership has no dyno nor tuning services...yet.

Carry on.. sorry to hear about your car wow.
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Old 04-03-2012, 11:15 AM   #8 (permalink)
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I just wanna clarify. Baker Tuning does not "tune" per say. Yes Jason is amazing (hence why he has my car now for TT install) and he works with Sam by data logging and making adjustments but the dealership has no dyno nor tuning services...yet.

Carry on.. sorry to hear about your car wow.
^ This. I work on my own car pretty much exclusively because I don't trust anyone else. Jason @ Baker is actually the only person who's done any real work on my car other than me, and he did a fine job.
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Old 04-01-2012, 07:19 PM   #9 (permalink)
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Man, this is why i dont want to go forced induction
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Old 04-01-2012, 10:30 PM   #10 (permalink)
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Man, this is why i dont want to go forced induction
There have been plenty of vehicles that have been boosted with nothing but success. You just need to do your research before taking the plunge. My mechanic doing my install is dedicated and will over-check his work numerous times, not anything short of perfect. His tuner is amazing as well. Only person at this point I trust with my car.

Sam@GTM is a very good tuner and knows his stuff, so you may just be better off using a turn-key kit which already comes with the canned tune. That way, a competent mechanic can do the install and Sam will send you the tune.
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Old 04-03-2012, 10:13 AM   #11 (permalink)
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I have learned alot since taking the FI plunge.

I have learned that money rules all at some shops. HP Logic taught me that well.

I had to wait 30 minutes at the shop because an owner with a GTR (older gentleman) with no appointment was getting a Cobb reflash, I won't even mention how much the customer was charged for the simple plug and play reflash.

I drove 1.5 hours to get their for my appointment but wait another 35 minutes.

Just little things like that business owners should be aware of.
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Old 04-03-2012, 10:18 AM   #12 (permalink)
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Quote:
Originally Posted by W.O.W. 370Z View Post
I have learned alot since taking the FI plunge.

I have learned that money rules all at some shops. HP Logic taught me that well.

I had to wait 30 minutes at the shop because an owner with a GTR (older gentleman) with no appointment was getting a Cobb reflash, I won't even mention how much the customer was charged for the simple plug and play reflash.

I drove 1.5 hours to get their for my appointment but wait another 35 minutes.

Just little things like that business owners should be aware of.
it just sounds like a terrible experience all together... once again I hope all this gets solved for you and your car runs like its supposed to.. Your giving me nightmares about mine
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Old 04-03-2012, 03:02 PM   #13 (permalink)
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DP! Sorry!
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Old 04-03-2012, 11:08 AM   #14 (permalink)
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Just noticed this thread, haven't bothered to read the intervening pages .

UpRev has had the very easy ability to tune the torque map on the 7AT for a *long* time now. It wasn't remotely a new feature when you were going through this. I've talked to UpRev on the phone about this feature in the past and dug into it a lot. The bottom line is that FI + 7AT cars really *need* the torque map tuned, it's not really an option to not do so. That's at a minimum; some would argue you still also need internals upgrades, depending on the power level and usage patterns.

It's also dead simple. With a full Tuner license for UpRev, you can do it yourself on the street without a dyno, just by watching the clutch slip data via Cipher while you drive around, and adjusting torque map values upwards until it stops slipping. That's not to say you should have done this yourself: you paid them to tune your car, and setting up the torque map should've been part of the process. As a consumer you aren't expected to know the fine details of tuning this car.

That the light bulb didn't go on even when you pointed this out to them is ridiculous. I'd go after them for the transmission replacement costs.
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Old 04-03-2012, 11:10 AM   #15 (permalink)
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Originally Posted by wstar View Post
Just noticed this thread, haven't bothered to read the intervening pages .

UpRev has had the very easy ability to tune the torque map on the 7AT for a *long* time now. It wasn't remotely a new feature when you were going through this. I've talked to UpRev on the phone about this feature in the past and dug into it a lot. The bottom line is that FI + 7AT cars really *need* the torque map tuned, it's not really an option to not do so. That's at a minimum; some would argue you still also need internals upgrades, depending on the power level and usage patterns.

It's also dead simple. With a full Tuner license for UpRev, you can do it yourself on the street without a dyno, just by watching the clutch slip data via Cipher while you drive around, and adjusting torque map values upwards until it stops slipping. That's not to say you should have done this yourself: you paid them to tune your car, and setting up the torque map should've been part of the process. As a consumer you aren't expected to know the fine details of tuning this car.

That the light bulb didn't go on even when you pointed this out to them is ridiculous. I'd go after them for the transmission replacement costs.
I was waiting for you to post!
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