Nismo Z factory paint defect

Pariz · 02-20-2010, 09:07 PM

My nismo has a crack paint and crack rear bumper under the wheels, ten hrs after receiving the car I reported the defect to the dealer. This is a very ovious factory problem and Nissan it's not taking care of the problem. Months have passed and now they are saying that I cracked the paint and plastic.
I am thinking about getting a lawyer and will help if someone else has the same problem.
I am very dissapointed with Nissan.
I don't feel safe on this car now, I also hear crackling noyse when I am driving it.

RedNismo · 02-22-2010, 03:30 PM

Quote:

Originally Posted by Pariz

My nismo has a crack paint and crack rear bumper under the wheels, ten hrs after receiving the car I reported the defect to the dealer. This is a very ovious factory problem and Nissan it's not taking care of the problem. Months have passed and now they are saying that I cracked the paint and plastic.
I am thinking about getting a lawyer and will help if someone else has the same problem.
I am very dissapointed with Nissan.
I don't feel safe on this car now, I also hear crackling noyse when I am driving it.

Can you give us more details as to where the cracks are? May be a couple of pictures so we can check our cars for the same problem.

PapoZalsa · 08-01-2010, 08:46 PM

Quote:

Originally Posted by Pariz

My nismo has a crack paint and crack rear bumper under the wheels, ten hrs after receiving the car I reported the defect to the dealer. This is a very ovious factory problem and Nissan it's not taking care of the problem. Months have passed and now they are saying that I cracked the paint and plastic.
I am thinking about getting a lawyer and will help if someone else has the same problem.
I am very dissapointed with Nissan.
I don't feel safe on this car now, I also hear crackling noyse when I am driving it.

Have you try emailing Nissan North America Customer Service?

LMK, I have the contacts emails addresses.

chii370 · 08-02-2010, 01:25 AM

just spoke with nissan service for the bigillionth time and they keep steering me toward talking to consumer affairs about it. They say that if enough people simply call them up and whine about the same problem a certain number of times that a "bulletin" is placed out to all dealerships to immediately and w/o question fix the problem on the spot under warranty after research is done to HOW to fix it. Seems to me that all people really need to do is get off rear end, stop talking to the dealership which will just give you the same answer every time, and start crying to these consumer affairs guys to fix our ****. if enough people do it, it will fix all our problems not just one persons. number is 18006477261 and they dont have an email address so i guess they haven't been introduced to the 21st century yet. worst thing that can happen is nothing, best thing is that we could all have our cars permanently and properly repaired at the dealerships expense so i would say its worth a half our of your time to make the effort.

Blackbelt · 08-04-2010, 09:40 AM

Better check your Z for paint bubbles as well. My red '09 has them and I as well as others have posted at length on this under "Purplish Paint Bubbles". Mine are most noticeable in the heat of the summer in direct sunlight. Interesting that the original post mentions swirls as a result of an orbital buffer. The dealership applied a product to my Z called "First Place Finish" prior to my purchasing it. Wonder if they were too aggressive with the buffer and pricked tiny holes in the car? Thanks to the poster with the Nissan Customer Affairs #; I will give them a call.

02-20-2010, 09:07 PM	#1 (permalink)
Pariz Base Member Join Date: Jul 2009 Location: USA Posts: 4 Drives: Nissan 370Z white-09 Rep Power: 17	Crack rear bumper My nismo has a crack paint and crack rear bumper under the wheels, ten hrs after receiving the car I reported the defect to the dealer. This is a very ovious factory problem and Nissan it's not taking care of the problem. Months have passed and now they are saying that I cracked the paint and plastic. I am thinking about getting a lawyer and will help if someone else has the same problem. I am very dissapointed with Nissan. I don't feel safe on this car now, I also hear crackling noyse when I am driving it.

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08-02-2010, 01:25 AM	#4 (permalink)
chii370 Track Member Join Date: Jul 2010 Location: . Posts: 642 Drives: . Rep Power: 17	just spoke with nissan service for the bigillionth time and they keep steering me toward talking to consumer affairs about it. They say that if enough people simply call them up and whine about the same problem a certain number of times that a "bulletin" is placed out to all dealerships to immediately and w/o question fix the problem on the spot under warranty after research is done to HOW to fix it. Seems to me that all people really need to do is get off rear end, stop talking to the dealership which will just give you the same answer every time, and start crying to these consumer affairs guys to fix our ****. if enough people do it, it will fix all our problems not just one persons. number is 18006477261 and they dont have an email address so i guess they haven't been introduced to the 21st century yet. worst thing that can happen is nothing, best thing is that we could all have our cars permanently and properly repaired at the dealerships expense so i would say its worth a half our of your time to make the effort.

08-04-2010, 09:40 AM	#5 (permalink)
Blackbelt Base Member Join Date: Aug 2009 Location: Raleigh, NC Posts: 27 Drives: 16 Nissan 370Z Red M Rep Power: 17	Better check your Z for paint bubbles as well. My red '09 has them and I as well as others have posted at length on this under "Purplish Paint Bubbles". Mine are most noticeable in the heat of the summer in direct sunlight. Interesting that the original post mentions swirls as a result of an orbital buffer. The dealership applied a product to my Z called "First Place Finish" prior to my purchasing it. Wonder if they were too aggressive with the buffer and pricked tiny holes in the car? Thanks to the poster with the Nissan Customer Affairs #; I will give them a call.