Bad 1st impression with Z1 Motorsports

shadoquad · 07-19-2010, 01:17 PM

Quote:

Originally Posted by Dustin@Z1

John,
I appologize for the confusion. I am not entirely sure who you spoke with, but we have over 20 employees here (all of which answer phones). I went directly to the owner [over the parts/sales manager] regarding the price match on these filters and did get it approved. Since I was working with you directly on this special case, there were only 1 or 2 people who knew about the inquiry.

I would be more than happy to honor the price on these filters. If you would, give me a call here at the shop. My direct extension is x309.

Dustin

770 838 7777 x309

See? This is what I'm on about. This guy is responsive and stand-up, and you should have spoken to him (not entirely your fault br0).

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