Bad 1st impression with Z1 Motorsports

jlashleyjr

Actually, the price difference is $30 (2 filters)

Yes, I did ask for Dustin. I asked the sales manager if I needed to speak with Dustin directly for a price match. He asked me which product the match was for and I told him the filters. He told me Dustin and himself just talked about that particular match and that he told Dustin they wouldn't do it. He couldn't understand why Dustin would tell me that they could.

I'm not sure why you're trying to bash me because I shared a shopping experience that happened to be negative. I didn't condemn them, nor say never buy from them, just shared some of my frustration over a potential first purchase...just as you mentioned the "impression" my first post made on you, a company only has one opportunity to make a first impression on a new customer.

Z1804

It does not sound like you gave the company a chance to rectify the situation buddy. You spoke to somebody other then Dustin. If you spoke to Dustin and he told you that he couldn't after stating he would, I could understand. It sounds more like your being impatient then anything else. I promise you that Dustin will contact you within the hour. You spoke to a general person in the shop. Just a word of advice if you care, it's always best practice when you're getting a discount or just purchasing anything to speak to the same person.

I will end by saying this. The same way you're free to say anything you want about Z1 based on your experience with them, people have the same freedom to judge your reaction. Just a thought.

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XwChriswX

So what you're saying is you didn't speak to Dustin on the phone, that explains that part...

For starters your not sharing a shopping experience because you didn't purchase anything from them at the time your describing. Your basically cause someone told you one thing, you talked to someone else and got told a different story. So now you're talking about an entire company when it simply came down to miscommunication between co-workers who deal with different issues.

If you sent them a PM to request the deal, why did you when getting another story not reply to Dustins PM with the Why did you come on here in their section and write this without even giving them the benefit of the doubt that it was a mistake...

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Matt

You're not the only one, OP, that's had a bad experience with Z1.

Although, I gotta say, Dustin is a cool dude...

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"Any man who can drive a 370z while kissing a pretty girl is simply not giving the Z the attention it deserves." Albert Einstein....modified.