Damage by tire installer, weighing options

Cmike2780

I had the same problem from firestone a few months back. Next time, look for a place that does touch less/ lever less mounting and make sure they know what you are talking about. I was lied to into thinking that was the method used and had asked before hand. Long story short, they basically used a crow bar to pry off the tire. I sent Firestone corporate an email and that pretty much got the shop managers attention. I suggest you do the same. They would have fixed it but I would have to leave my car at the shop. No way in hell that was happening. I ended up getting a full refund. I could have asked for a new set, but I was seriously an inch from knocking the manager out for saying it didn't look that bad and that they "mount wheels for BMW's and Mercedes all the time." I will never have anything done at Firestone ever again. You would think a place that specializes in tires would be good at mounting them. Expensive lesson learned I guess.

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[09][MB][6-Spd MT][Touring][Stillen Gen III][K&N][Borla CBE][Evo-R]