Damage by tire installer, weighing options

Jeffblue

my local tire shop charges extra for 18"+ for mounting/dismounting, anything. however, thats because they use extra care and different equipment to make sure this doesn't happen.

IslandDon

Yeah, that's one reason I'm really ticked - would have been happy to pay extra (which I think I did a little anyway, not sure).

Made it as clear as I could to everyone I spoke with there that "The car is new, the wheels are perfect, and my expectation is that they stay that way."

Don

IslandDon

It just gets better and better.

Between rainy weather and kids coming home for t-day etc., didn't have a chance to really take a good at all the wheels in the sun.

Just did, and discovered that of course they managed to do some damage to all four wheels.

The other two are not as obvious as the two I noticed first, which were through the silver and down to the black. But damaged they are.

So I think this solves the issue of them not matching if only two get repaired - at this point it's all four.
Sure the Firestone manager will be even happier to hear that - he seemed plenty unhappy when it was just two.

The more I think about it, the less I like the new powdercoat solution. I'm unsure if that would be as good as the factory finish (no idea, this is outside of my realm of expertise).
And I'm not wild about losing the use of my car for 3-4 days while it sits at the tire shop.

Giving serious thought to telling them I want four brand new wheels, and they are welcome to take the damaged ones and sell them, repair and sell them etc.
Not liking their screwup becoming my problem. Which it already has been. This has already consumed too much of my time and energy.

Pics of all four wheels. Hard to see on some, much more visible to the eye.

Don

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