Hankook Ventus V12 Evo

Pushing_Tin · 05-27-2010, 01:53 AM

Had the tires installed today at the dealer. Unfortunately they managed to damage 3 of the four wheels in process and one front brake caliper. So I get to take it back next week when their wheel guy will attempt to make repairs.

The tires only have 30 miles on them but they are noticeably quieter and don't tramline at all now. The Bridgestones did it often, I haven't seen anybody else notice that benefit. Here are a few pics of the damage and tires installed.

speedworks · 05-27-2010, 07:43 AM

^^ that is unfortunate. This is also why I am very particular where I take my car for tire replacements, and I am usually on the floor when they do it. At most dealerships/etc, the tire guy is the entry level job (1st job there), so they don't have a clue.

SkyDancer · 05-27-2010, 07:51 AM

Quote:

Originally Posted by Pushing_Tin

Had the tires installed today at the dealer. Unfortunately they managed to damage 3 of the four wheels in process and one front brake caliper. So I get to take it back next week when their wheel guy will attempt to make repairs.

The tires only have 30 miles on them but they are noticeably quieter and don't tramline at all now. The Bridgestones did it often, I haven't seen anybody else notice that benefit. Here are a few pics of the damage and tires installed.

I don't know why they scrape off the weights. You can spray anything using a carbon-tetrachloride base (like brake cleaner) and let it set for 5 minutes and the glue on the weights will soften to the point where the weights come of using your hand. They should have to replace the entire wheel IMHO.

Jeffblue · 05-27-2010, 08:41 AM

Quote:

Originally Posted by SkyDancer

I don't know why they scrape off the weights. You can spray anything using a carbon-tetrachloride base (like brake cleaner) and let it set for 5 minutes and the glue on the weights will soften to the point where the weights come of using your hand. They should have to replace the entire wheel IMHO.

just be happy they don't use brake cleaner to get them off. i wouldn't be surprised one bit if it had been done. i kind of want to... well. NEVER go to the dealership for anything, after seeing all of these stories.

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05-27-2010, 01:53 AM	#1 (permalink)
Pushing_Tin A True Z Fanatic Join Date: Nov 2008 Location: Eugene, OR Posts: 2,875 Drives: E63 AMG Rep Power: 229	Had the tires installed today at the dealer. Unfortunately they managed to damage 3 of the four wheels in process and one front brake caliper. So I get to take it back next week when their wheel guy will attempt to make repairs. The tires only have 30 miles on them but they are noticeably quieter and don't tramline at all now. The Bridgestones did it often, I haven't seen anybody else notice that benefit. Here are a few pics of the damage and tires installed.

05-27-2010, 07:43 AM	#2 (permalink)
speedworks Track Member Join Date: Jan 2009 Location: Boston, MA Posts: 550 Drives: PW purchased 01/09 Rep Power: 19	^^ that is unfortunate. This is also why I am very particular where I take my car for tire replacements, and I am usually on the floor when they do it. At most dealerships/etc, the tire guy is the entry level job (1st job there), so they don't have a clue.