My vehicle delivery nightmare.

cossie1600 · 06-23-2009, 10:59 AM

sorry to hear that, as I have said, nissan has terrible customer service. I am amazed at how badly they treated you as a captain in the military. anyway you probably won't get anything in return, but I would trash these guys anyway I can to discourage potential customers.

also bbb is useless, don't expect anything from them. send the letter directly to the owner, not manager

INTENSEPOWER · 06-23-2009, 11:12 AM

That's absolutely aweful. Call a local new station and report that, guarantee they change their story and attitude real quick. I'm interested to hear the outcome once that hits Nissan Corporate.

Maybe Mr. Fusz can enlighten us (Being a dealership owner) what may happen in this instance once Nissan gets a letter like this. Just curious

FuszNissan · 06-23-2009, 12:18 PM

Quote:

Originally Posted by INTENSEPOWER

That's absolutely aweful. Call a local new station and report that, guarantee they change their story and attitude real quick. I'm interested to hear the outcome once that hits Nissan Corporate.

Maybe Mr. Fusz can enlighten us (Being a dealership owner) what may happen in this instance once Nissan gets a letter like this. Just curious

I am not going to get into to much detail due to the politics, but I doubt anything will happen or become of this; it's sad. Nissan will contact the dealer, but ulitmately it's up to that idividual/Dealer to correct there actions. Nissan is just going to make it aware to the Dealer that this customer is unhappy. BB will do the same thing. With that said, I would send it directly to the Owner and just let him know that he will be losing more than just one customer. The Owner will care more about the issue then the BBB/Nissan.

There are just my opinions, from dealing with the same issues over time.

Santent · 06-23-2009, 01:06 PM

When you get back home (or if you are already) you need to go pull a terminator on that guy BOOM BOOM BOOM!!!!!

Seriously though, if they got a destination payment they should be happy for easy money, that guy who shall not be named is obviously upset at his fail life. LOL he probably wants to buy/ride in a 370z himself but cant afford it!!! Now that is LOL OWNED!!!

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
New Delivery Odometer Miles	streetrod	Nissan 370Z General Discussions	175	03-07-2012 06:18 PM
When did you recieve your delivery date?	matt2112	Nissan 370Z General Discussions	6	06-02-2009 02:09 PM
Delivery Time	Showney	Nissan 370Z Pricing / Ordering Discussions	2	02-05-2009 11:41 PM
Toyota and Honda start testing vehicle-to-vehicle communications systems	AK370Z	Other Vehicles	2	11-15-2008 01:41 PM

06-23-2009, 10:59 AM	#1 (permalink)
cossie1600 A True Z Fanatic Join Date: Jun 2009 Location: californee way Posts: 5,380 Drives: 370, Leaf Rep Power: 31	sorry to hear that, as I have said, nissan has terrible customer service. I am amazed at how badly they treated you as a captain in the military. anyway you probably won't get anything in return, but I would trash these guys anyway I can to discourage potential customers. also bbb is useless, don't expect anything from them. send the letter directly to the owner, not manager

06-23-2009, 11:12 AM	#2 (permalink)
INTENSEPOWER Not a Sponsor Join Date: Nov 2008 Location: Gilbert, AZ Posts: 1,292 Drives: 1000+hp Widebody G Rep Power: 255	That's absolutely aweful. Call a local new station and report that, guarantee they change their story and attitude real quick. I'm interested to hear the outcome once that hits Nissan Corporate. Maybe Mr. Fusz can enlighten us (Being a dealership owner) what may happen in this instance once Nissan gets a letter like this. Just curious

06-23-2009, 01:06 PM	#4 (permalink)
Santent Base Member Join Date: Jun 2009 Location: Ft. Worth, TX Posts: 79 Drives: 09 Mont Blue 370z Rep Power: 17	When you get back home (or if you are already) you need to go pull a terminator on that guy BOOM BOOM BOOM!!!!! Seriously though, if they got a destination payment they should be happy for easy money, that guy who shall not be named is obviously upset at his fail life. LOL he probably wants to buy/ride in a 370z himself but cant afford it!!! Now that is LOL OWNED!!!