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just bought the car and got rear ended..

That sucks dude. I wouldn't consider that friend a friend anymore if he recommended a shop for your Z that does poor work and abuses a customer's car It also

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Old 07-10-2013, 10:19 AM   #4 (permalink)
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That sucks dude. I wouldn't consider that friend a friend anymore if he recommended a shop for your Z that does poor work and abuses a customer's car

It also sounds like you dealt directly with the other person's insurance company. I always file a claim with my own insurance company and let them deal with the other person's insurance. When I file a claim through my own insurance, they are the one who pays the body shop. So if I'm not satisfied with the work, I can inform my insurance company who will deal with the body shop. I can choose to have them fix the work, or I can go to a different shop altogether. Either way, the insurance company goes to bat for me against the shop that screwed up.
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