I think I have a case against Nissan - Steering lock fuse

R0bDC · 01-09-2013, 05:04 PM

I will keep you guys updated on the situation. Like I said I was shut down by the Regional Specialist but I guess the supervisor will now be taking sometime to give me a call, they said I should hear from him in 4-8 days now I know that seems insanely long but I feel confident he will call and I will plead my case and hopefully I can actually make a diference.

GaleForce · 01-09-2013, 05:19 PM

Good luck!

R0bDC · 01-09-2013, 05:23 PM

Quote:

Originally Posted by GaleForce

Good luck!

Thanks, hopefully he can help me out. If not I'm going public on YouTube! Hahaha

danegrey · 01-09-2013, 05:41 PM

Quote:

Originally Posted by R0bDC

they said I should hear from him in 4-8 days now I know that seems insanely long but I feel confident he will call

just a hint, have you been writing down all that you talked to and what they said, do you have your case number?

All that is important just for record keeping in the future...

you can also email them at nnaconsumeraffairs@nissan-usa.com, if the supervisor does not call with in that time or ask when he will call, reference your case number.

it's a pain, but being persistence about it is huge, also have you mentioned that there responses/actions are being reported here, so they get an idea that it is important.

Last thing, I know it's hard at times, but always be nice/polite when you talk to these folks, I always allocate a dedicated hour, when I talk to anyone about a problem I am having, so they know I will give them all my attention.

just my 2 cents

R0bDC · 01-09-2013, 05:51 PM

Quote:

Originally Posted by danegrey

just a hint, have you been writing down all that you talked to and what they said, do you have your case number?

All that is important just for record keeping in the future...

you can also email them at nnaconsumeraffairs@nissan-usa.com, if the supervisor does not call with in that time or ask when he will call, reference your case number.

it's a pain, but being persistence about it is huge, also have you mentioned that there responses/actions are being reported here, so they get an idea that it is important.

Last thing, I know it's hard at times, but always be nice/polite when you talk to these folks, I always allocate a dedicated hour, when I talk to anyone about a problem I am having, so they know I will give them all my attention.

just my 2 cents

Thanks for your 2 cents, I am very polite when I speak with them (at least I like to think so). I do have the case number written down, and I know they record the calls so I'm aware of not making anything up (nor would I). thanks for the information I will make sure I will give this guy everything I have. I wonder how high this guy is on the chain of command.

mayday813 · 01-09-2013, 07:50 PM

See NTB12-41 for the VIN of affected 2011 370Z's. Other Nissan vehicles were affected as well. See the NissanHelp.com website for a copy of the TSB. 2011 models thru about the middle of the year still incorporated the faulty steering lock assembly if I recall correctly.

PapoZalsa · 01-09-2013, 07:53 PM

I fought this fight with Nissan USA and wrote to a couple magazines including the now dead Nissan Sport.

The problem is that this issue has not been reported by the owners thru the proper channels for Nissan to issue a TSB.

Cafiax · 01-09-2013, 07:59 PM

mmmm Ive had my 2010Z for 2 years now. Havent had the issue yet.. I just hope It doesn't happen to me

SmallermouseZ · 01-09-2013, 08:01 PM

will this happen to 2012s?

daisuke149 · 01-09-2013, 08:07 PM

yup you calling isnt gonna do anything except maybe they can help you out. For this to become a recall or a mass fix, every owner will have to call and complain. Or.. there has to be a case where someone gets hurt or injured somehow because the lock failed and thus that will reach the news.

mayday813 · 01-09-2013, 08:13 PM

Here's a list of the affected VIN's for 2011 and 2012 370Z Coupes per NTB12-41:

370Z 2011 VIN's after JN1AZ4EH(*)BM 551888 before JN1AZ4EH(*)BM 555448
2012 VIN's after JN1AZ4EH(*)CM 560001 before JN1AZ4EH(*)CM 560470

This would seem to infer that some 2012's have the steering lock installed. I've got and early 2011 with Rev E steering lock. I pulled the fuse.

280z/300zx · 01-09-2013, 08:23 PM

Is it possible to create a post and have members sign the list? Perhaps with enough "signitures" as well as multiple posts showing this issue Nissan might take more action.

gomer_110 · 01-09-2013, 08:24 PM

Quote:

Originally Posted by mayday813

See NTB12-41 for the VIN of affected 2011 370Z's. Other Nissan vehicles were affected as well. See the NissanHelp.com website for a copy of the TSB. 2011 models thru about the middle of the year still incorporated the faulty steering lock assembly if I recall correctly.

Quote:

Originally Posted by mayday813

Here's a list of the affected VIN's for 2011 and 2012 370Z Coupes per NTB12-41:

370Z 2011 VIN's after JN1AZ4EH(*)BM 551888 before JN1AZ4EH(*)BM 555448
2012 VIN's after JN1AZ4EH(*)CM 560001 before JN1AZ4EH(*)CM 560470

This would seem to infer that some 2012's have the steering lock installed. I've got and early 2011 with Rev E steering lock. I pulled the fuse.

Does anyone actually know what the reprogramming of the BCM listed in the TSB accomplishes? Does it unlock the steering lock permanently or what?

daisuke149 · 01-09-2013, 08:33 PM

Quote:

Originally Posted by 280z/300zx

Is it possible to create a post and have members sign the list? Perhaps with enough "signitures" as well as multiple posts showing this issue Nissan might take more action.

triples has a post in the interior / exterior section. its a sticky at the top.

pass the word along.

danegrey · 01-09-2013, 08:44 PM

Quote:

Originally Posted by mayday813

Here's a list of the affected VIN's for 2011 and 2012 370Z Coupes per NTB12-41:

370Z 2011 VIN's after JN1AZ4EH(*)BM 551888 before JN1AZ4EH(*)BM 555448
2012 VIN's after JN1AZ4EH(*)CM 560001 before JN1AZ4EH(*)CM 560470

This would seem to infer that some 2012's have the steering lock installed. I've got and early 2011 with Rev E steering lock. I pulled the fuse.

This concerns me, for I took it in to Nissan on normal maintenance and they said I was not affected and my vin is 560069

Guess I will have to call Nissan and get some more information on this...

01-09-2013, 05:19 PM	#17 (permalink)
GaleForce A True Z Fanatic Join Date: Aug 2011 Location: Ontario, Canada Posts: 21,749 Drives: Varis Arising II Rep Power: 51864	Good luck! SPOHN likes this. __________________ >>>GaleForce's Build<<< >>>FaceBook @3GsCustoms<<<>>>Instagram @GaleForce370z<<< Varis Kamikaze-Z

01-09-2013, 07:53 PM	#22 (permalink)
PapoZalsa A True Z Fanatic Join Date: Nov 2009 Location: Not in Sunny Florida Posts: 6,358 Drives: 16 Nismo w/Tech Pack Rep Power: 4499	I fought this fight with Nissan USA and wrote to a couple magazines including the now dead Nissan Sport. The problem is that this issue has not been reported by the owners thru the proper channels for Nissan to issue a TSB. __________________ 2009 370Z MB Base w/Sport Package 6MT Modshack's Custom Air Intakes /3M Clear Bra/ Illuminated Kick Plates / F. I CBE w/12" resonators / EVO-R Front Lip / Rear Hatch Wing / Tein S-Tech Springs /Ilegal Tint in the Rep. of VA/4x20mm Z1 Spacers/ Vinyl Roof/Liquid Carbon Designs

01-09-2013, 07:59 PM	#23 (permalink)
Cafiax Enthusiast Member Join Date: Nov 2010 Location: Canada - Richmond Posts: 291 Drives: 10 Nissan 370z PW A7 Rep Power: 14	mmmm Ive had my 2010Z for 2 years now. Havent had the issue yet.. I just hope It doesn't happen to me __________________ 2010-PW-370z Fast Intentions CBE 18" res + HFC, K&N Typhoons Intakes(Gen 3 Stillen soon), 20mm H&R Front - 25mm H&R Back, Shine Auto(Sunline)

01-09-2013, 08:07 PM	#25 (permalink)
daisuke149 My *** is famous! Join Date: Mar 2010 Location: Alpharetta, GA Posts: 4,849 Drives: 2013 Boss 302 PW Rep Power: 31	yup you calling isnt gonna do anything except maybe they can help you out. For this to become a recall or a mass fix, every owner will have to call and complain. Or.. there has to be a case where someone gets hurt or injured somehow because the lock failed and thus that will reach the news. DEpointfive0 likes this.

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01-09-2013, 05:04 PM	#16 (permalink)
R0bDC Enthusiast Member Join Date: Nov 2012 Location: California Posts: 307 Drives: 2009 370Z Rep Power: 12	I will keep you guys updated on the situation. Like I said I was shut down by the Regional Specialist but I guess the supervisor will now be taking sometime to give me a call, they said I should hear from him in 4-8 days now I know that seems insanely long but I feel confident he will call and I will plead my case and hopefully I can actually make a diference.

01-09-2013, 07:50 PM	#21 (permalink)
mayday813 Base Member Join Date: Dec 2010 Location: Iowa Posts: 143 Drives: 11 370Z spt tour 6mt Rep Power: 14	See NTB12-41 for the VIN of affected 2011 370Z's. Other Nissan vehicles were affected as well. See the NissanHelp.com website for a copy of the TSB. 2011 models thru about the middle of the year still incorporated the faulty steering lock assembly if I recall correctly.

01-09-2013, 08:01 PM	#24 (permalink)
SmallermouseZ Enthusiast Member Join Date: Oct 2011 Location: Vancouver Posts: 368 Drives: 2012pw 6mt sport/nav Rep Power: 13	will this happen to 2012s?

01-09-2013, 08:13 PM	#26 (permalink)
mayday813 Base Member Join Date: Dec 2010 Location: Iowa Posts: 143 Drives: 11 370Z spt tour 6mt Rep Power: 14	Here's a list of the affected VIN's for 2011 and 2012 370Z Coupes per NTB12-41: 370Z 2011 VIN's after JN1AZ4EH()BM 551888 before JN1AZ4EH()BM 555448 2012 VIN's after JN1AZ4EH()CM 560001 before JN1AZ4EH()CM 560470 This would seem to infer that some 2012's have the steering lock installed. I've got and early 2011 with Rev E steering lock. I pulled the fuse.

01-09-2013, 08:23 PM	#27 (permalink)
280z/300zx Track Member Join Date: Feb 2009 Location: Nevada Posts: 689 Drives: 280z, 300zx, Vette Rep Power: 272	Is it possible to create a post and have members sign the list? Perhaps with enough "signitures" as well as multiple posts showing this issue Nissan might take more action.