ATTENTION!! 2009-2010 owners with steering lock/wont start issues

R0bDC · 03-07-2013, 10:47 PM

Quote:

Originally Posted by shorty1001101

As of today on 3/7/2013 Nissian has issued a TSB for a RECALL on the steering lock issue. They will replace this under warranty! Please contact your dealer to see if your vehicle is eligible. This recall affects 22000 vehicles, please pass the word on!!

TSB? This means I won't get my money back right? Since the was out of the warranty.

shorty1001101 · 03-07-2013, 11:47 PM

No idea about the money. My brother was the one who told me about the issue and he is the service manager of a Nissian dealership. He told me that they just released it today and to send him the vin from my car. He's setting up an appointment for Monday to get the TSB/recall which ever it may be done. I'll find out more information and let everyone know.

Garrett63 · 03-08-2013, 12:01 AM

Alright, so.... put the fuse back in, drive it down to the nissan dealer, boom bang bam SLU replaced?

DangerDanJD · 03-08-2013, 10:46 AM

Does anyone have any more info on this or an official document from Nissan, anything?

SouthArk370Z · 03-08-2013, 10:51 AM

Quote:

Originally Posted by DangerDanJD

Does anyone have any more info on this or an official document from Nissan, anything?

No official announcement, yet. I'll be following this thread -> http://www.the370z.com/nissan-370z-w...ring-lock.html

shorty1001101 · 03-08-2013, 11:26 AM

The number is NTB13-014

gbrettin · 03-11-2013, 03:21 PM

My steering lock failed a few days ago. Nissan replaced my steering lock today and told me it was done under a recall. I can take a look at my dealer receipt later if any one is interested.

Clacquam · 11-04-2014, 12:21 PM

I had my steering lock replaced last week to the tune of $1200. I contacted Nissan on both Facebook and Twitter, they initiated a case number and after a few days of phone tag, this morning I got a call that my reimbursement was denied because the car was out of warranty (2010 Z, 41K miles).

BeemaaZ · 11-04-2014, 03:46 PM

Quote:

Originally Posted by Clacquam

I had my steering lock replaced last week to the tune of $1200. I contacted Nissan on both Facebook and Twitter, they initiated a case number and after a few days of phone tag, this morning I got a call that my reimbursement was denied because the car was out of warranty (2010 Z, 41K miles).

Steering Lock is still covered even after the warranty is expired because it's a "RECALL".

The person who called you is an idiot.

Edit:
My steering lock was replaced by the dealer after the warranty was expired. I called them first to make sure they confirm the recall and have SLU in stock which they did.

kenchan · 11-04-2014, 04:36 PM

Quote:

Originally Posted by BeemaaZ

The person who called you is an idiot.

tell nissan to hire canned message writers from amazon india (or whereever). much better support.

lylecrocodile · 03-11-2013, 10:01 PM

I had my steering lock replaced last week to the tune of $1200. I contacted Nissan on both Facebook and Twitter, they initiated a case number and after a few days of phone tag, this morning I got a call that my reimbursement was denied because the car was out of warranty (2010 Z, 41K miles).
I went back on Twitter and Facebook and complained and called Nissan Consumer Affairs. I was put on hold, then was told someone would call me. A woman from the "Executive Team" called me and said that there was a misunderstanding, the part is now under recall and that Nissan will FULLY REIMBURSE ME.

R0bDC · 03-11-2013, 10:08 PM

Quote:

Originally Posted by lylecrocodile

I had my steering lock replaced last week to the tune of $1200. I contacted Nissan on both Facebook and Twitter, they initiated a case number and after a few days of phone tag, this morning I got a call that my reimbursement was denied because the car was out of warranty (2010 Z, 41K miles).
I went back on Twitter and Facebook and complained and called Nissan Consumer Affairs. I was put on hold, then was told someone would call me. A woman from the "Executive Team" called me and said that there was a misunderstanding, the part is now under recall and that Nissan will FULLY REIMBURSE ME.

Z Stig · 03-12-2013, 12:33 PM

Nissan announce a recall notice for the issue with the steering wheel lock.
"Recall #: P3208 09-11 370Z & GTR Steering Lock 10 Nissan" The recall will be completed at no charge to you (unless you are like me and had to have my '10 370Z SPT 6MT towed and repaired when it would not start). They also have a reimbursement policy for this recall. You have to provide the Nissan Repair Order and proof of payment. Call 1-800- NISSAN 1 to get a case number for either the recall or reimbursement. Good Luck!

KeyboardDevil · 03-13-2013, 10:04 PM

Got a phone call today, they are reimbursing me as well!!

b15 · 03-14-2013, 08:39 AM

Man I was just at the dealer the day this TSB came out. If only I went in this week I could've knocked two things out with one visit. Good read though- I will be pulling the fuse this weekend. Even though mines a late 2010 build and under warranty- I think it's better safe than sorry. Plus if Nissan didn't see a need for the 2012s to have it, I don't see a reason why mine does either.

03-08-2013, 12:01 AM	#3 (permalink)
Garrett63 Base Member Join Date: Dec 2011 Location: CA Posts: 135 Drives: 40th 370z Rep Power: 15	Alright, so.... put the fuse back in, drive it down to the nissan dealer, boom bang bam SLU replaced? __________________

03-08-2013, 10:46 AM	#4 (permalink)
DangerDanJD Base Member Join Date: Mar 2011 Location: Tennessee Posts: 40 Drives: 2010 370z Sport PG Rep Power: 16	Does anyone have any more info on this or an official document from Nissan, anything? __________________ l 370z 2010 PG Sport l

03-11-2013, 03:21 PM	#7 (permalink)
gbrettin A True Z Fanatic Join Date: Oct 2010 Location: Portage, MI Posts: 2,303 Drives: Tricycle Rep Power: 589152	My steering lock failed a few days ago. Nissan replaced my steering lock today and told me it was done under a recall. I can take a look at my dealer receipt later if any one is interested. dany68 likes this.

11-04-2014, 12:21 PM	#8 (permalink)
Clacquam Base Member Join Date: Oct 2014 Location: Berkeley, CA 94704 Posts: 10 Drives: 04 Nissan 350Z CS M6 Rep Power: 12	I had my steering lock replaced last week to the tune of $1200. I contacted Nissan on both Facebook and Twitter, they initiated a case number and after a few days of phone tag, this morning I got a call that my reimbursement was denied because the car was out of warranty (2010 Z, 41K miles). __________________ Pharmacy Technician School St. Louis

03-11-2013, 10:01 PM	#11 (permalink)
lylecrocodile Base Member Join Date: Mar 2013 Location: Southern California Posts: 3 Drives: Nissan 370Z Roadster Rep Power: 14	I had my steering lock replaced last week to the tune of $1200. I contacted Nissan on both Facebook and Twitter, they initiated a case number and after a few days of phone tag, this morning I got a call that my reimbursement was denied because the car was out of warranty (2010 Z, 41K miles). I went back on Twitter and Facebook and complained and called Nissan Consumer Affairs. I was put on hold, then was told someone would call me. A woman from the "Executive Team" called me and said that there was a misunderstanding, the part is now under recall and that Nissan will FULLY REIMBURSE ME. dany68, DCspartan09 and R0bDC like this.

03-07-2013, 11:47 PM	#2 (permalink)
shorty1001101 Base Member Join Date: Sep 2012 Location: Ocala, FL Posts: 9 Drives: 14 Nismo GM #127 Rep Power: 14	No idea about the money. My brother was the one who told me about the issue and he is the service manager of a Nissian dealership. He told me that they just released it today and to send him the vin from my car. He's setting up an appointment for Monday to get the TSB/recall which ever it may be done. I'll find out more information and let everyone know.

03-08-2013, 11:26 AM	#6 (permalink)
shorty1001101 Base Member Join Date: Sep 2012 Location: Ocala, FL Posts: 9 Drives: 14 Nismo GM #127 Rep Power: 14	The number is NTB13-014

03-12-2013, 12:33 PM	#13 (permalink)
Z Stig Track Member Join Date: Mar 2010 Location: Brambleton, VA Posts: 917 Drives: SOLD: '10 370Z BC M6 Rep Power: 18	Recall Announced for Steering Wheel Lock Issue Nissan announce a recall notice for the issue with the steering wheel lock. "Recall #: P3208 09-11 370Z & GTR Steering Lock 10 Nissan" The recall will be completed at no charge to you (unless you are like me and had to have my '10 370Z SPT 6MT towed and repaired when it would not start). They also have a reimbursement policy for this recall. You have to provide the Nissan Repair Order and proof of payment. Call 1-800- NISSAN 1 to get a case number for either the recall or reimbursement. Good Luck!

03-13-2013, 10:04 PM	#14 (permalink)
KeyboardDevil Base Member Join Date: Feb 2011 Location: South Florida Age: 50 Posts: 26 Drives: 09 Touring black 6sp Rep Power: 16	Got a phone call today, they are reimbursing me as well!! __________________ // Frank // I am the KeyboardDevil // I write the greatest blog EVER

03-14-2013, 08:39 AM	#15 (permalink)
b15 A True Z Fanatic Join Date: Feb 2010 Location: Chicago Posts: 3,229 Drives: 4drz Rep Power: 36573	Man I was just at the dealer the day this TSB came out. If only I went in this week I could've knocked two things out with one visit. Good read though- I will be pulling the fuse this weekend. Even though mines a late 2010 build and under warranty- I think it's better safe than sorry. Plus if Nissan didn't see a need for the 2012s to have it, I don't see a reason why mine does either.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
DIY: 2009 - 2010 Steering Wheel Lock Fix w/ Pics!	AUtigers370z	DIY Section (Do-It-Yourself)	65	09-21-2022 05:06 PM
Attention Owners of 2010 370Z - Clunk Noise from Rear of Vehicle	jgalloner	Nissan 370Z General Discussions	50	10-22-2016 03:43 PM
car wont start ipd steering lock	maciaqua	Nissan 370Z General Discussions	35	03-18-2013 02:50 AM
Steering wheel lock failure 2010 Nismo	Sidz	Exterior & Interior	10	01-07-2013 04:43 PM
2009 Steering Wheel Lock; anyone issues?	Mikes350z	North East Region	2	07-09-2012 03:38 PM