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I had my steering lock replaced last week to the tune of $1200. I contacted Nissan on both Facebook and Twitter, they initiated a case number and after a few
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03-11-2013, 10:01 PM
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#11 (permalink) |
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Base Member
Join Date: Mar 2013
Location: Southern California
Posts: 3
Drives: Nissan 370Z Roadster
Rep Power: 13  |
I had my steering lock replaced last week to the tune of $1200. I contacted Nissan on both Facebook and Twitter, they initiated a case number and after a few days of phone tag, this morning I got a call that my reimbursement was denied because the car was out of warranty (2010 Z, 41K miles).
I went back on Twitter and Facebook and complained and called Nissan Consumer Affairs. I was put on hold, then was told someone would call me. A woman from the "Executive Team" called me and said that there was a misunderstanding, the part is now under recall and that Nissan will FULLY REIMBURSE ME. |
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