CSC failure covered under warranty?

radensb · 02-13-2014, 04:12 PM

Hi guys,

My story is the same as everyone else's. I got my 370Z used with 26750 miles. TWO WEEKS later, the CSC failed. The car still had 4.5 month under the 5yr/60,000mi warrentee, but Nissan said that the CSC was not covered under the powertrain warrantee.

I did my homework.... and I'm stubborn.

Now, eventually, the dealership I got the car from recognized that they had to cover the repairs as I was still in their 30 day "they have to cover all repairs" window, so I didn't actually have to deal with Nissan directly, however, I learned some valuable information that I figured I would share so others in this situation with Nissan have some ammunition to argue their case. Items that are BOLD and UNDERLINED are of pivotal importance.

1) For completeness, owners of pre-used cars are covered:
https://owners.nissanusa.com/content...2009_N_WIB.pdf

Quote:

This warranty is provided to the original and subsequent
owner(s) of a Nissan vehicle originally distributed by
Nissan which is originally sold by a Nissan authorized
Nissan dealership in the United States, and which is
registered in the U.S. and normally operated in the
United States (including Alaska and Hawaii), the United
States territories (speciﬁ cally Guam, Saipan, American
Samoa, Puerto Rico and the U.S. Virgin Islands), and
Canada.

This warranty is generally transferable from the
original ‘owner other than a Nissan dealer’ (OWNER)
to subsequent owners of the vehicle at any time
ownership of the vehicle is transferred, without any
action on your part; except that this warranty is not
transferable but is instead VOID if during the ﬁ rst
six months after delivery to the original OWNER: (1)
ownership of the vehicle is transferred from the original
OWNER,
and
(2) the vehicle is registered outside of
the United States

So you are covered, even if you are not the original owner.

2) Referring to Nissan's own Factory Warrentee Manual regarding the Powertrain warrantee:

Quote:

The Powertrain coverage period is 60 months or 60,000
miles, whichever comes ﬁrst.
• This warranty covers any repairs needed to correct defects
in materials or workmanship.
• Powertrain coverage applies to components listed below,
supplied by Nissan except for those items listed under the
caption “WHAT IS NOT COVERED”.

TRANSMISSION AND TRANSAXLE
Case and all internal parts, torque converter and converter
housing, automatic transmission control module, transfer case and all internal parts, seals and gaskets, clutch cover
and housing, and electronic transmission controls.

DRIVETRAIN
Drive shafts, ﬁnal drive housing and all internal parts,
propeller shafts, universal joints, bearings, seals and
gaskets.

WHAT IS NOT COVERED
DAMAGE, FAILURES OR CORROSION DUE TO
ACCIDENTS, MISUSE OR ALTERATIONS
This warranty does not cover damage, failures or corrosion
resulting from:
• Accident, theft, ﬁre, driving through water (including
engine water ingestion) or misuse, which includes
racing of any sort whatsoever (Proper use is outlined
in your OWNER’S MANUAL).
• Alteration, tampering or improper repair.
• Installation of non-Nissan approved accessories or
components.
• Improper installation of any Nissan approved or
aftermarket accessory or component.
• Glass breakage, unless resulting from defects in
material or workmanship.
• Normal wear and tear, including dings, dents, chips
or scratches.

ALTERED OR UNCERTAIN ODOMETER MILEAGE
This warranty does not cover repair of any vehicle or any part
of a vehicle whose odometer mileage has been altered, or the
odometer repaired or replaced and the actual vehicle mileage
cannot be correctly and readily determined.

SALVAGE TITLE
This limited warranty does not apply to any vehicle, and is
rendered VOID if the vehicle is (or ever has been) issued a
“salvage” or similar title under any state’s law; or has ever been
determined to be a “total loss” or equivalent by any insurance
company, such as by payment of a cash payment of claim in lieu
of repairs because of a determination that the cost of repairs
exceeded the actual cash value of the vehicle.
DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS

This warranty does not cover damage, failures or corrosion
resulting from:
• Stone chipping, chemical fallout (acid rain), tree sap, salt,
hail, wind-storm, lightning, ﬂood or other environmental
conditions.

The items listed below are not covered under corrosion
coverage (perforation from corrosion).
• Exhaust system components.
• Corrosion of outer trim parts, such as moldings.

However, corrosion of outer trim parts is warranted for
12 months or 12,500 miles, whichever comes ﬁrst.
• Corrosion other than perforation, such as cosmetic
or surface corrosion due to defects in materials
or workmanship. This is covered under the Basic
Coverage of the New Vehicle Limited Warranty.
• Special bodies or equipment not manufactured or
supplied by Nissan.

DAMAGE, FAILURES OR CORROSION DUE TO LACK
OF OR IMPROPER MAINTENANCE
This warranty does not cover damage, failures or corrosion
resulting from:
Lack of performance of proper maintenance services as
outlined in your NISSAN SERVICE & MAINTENANCE
GUIDE.
Use of improper or dirty fuel, ﬂuids or lubricants.
Use of parts not equivalent in quality or design to parts
supplied by Nissan.

MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance services
as speciﬁed in your NISSAN SERVICE & MAINTENANCE
GUIDE such as engine tune-up; cleaning and polishing; wheel
alignment; headlight aiming; replacement of ﬁlters, replacement
of windshield wiper inserts, replacement of key fob batteries,
lubricants, coolant; worn brake shoes, pads, drums and rotors
and worn clutch discs.
SEAT BELTS, TIRES, DROP-IN BEDLINERS AND

EMISSION CONTROL SYSTEM
Seat belts, tires, drop-in bedliners and the emission control
system are not covered by this warranty, but are covered by
separate warranties.
NISSAN SPRAY-IN BEDLINERS
Nissan Spray-in Bedliners will be repaired to commercially
acceptable standards which may include minor appearance
differences from the original bedliner.
(See following pages for
separate
warranties which may apply to your Nissan, such as those covering vehicle emissions,
seat belts, and tires.)

The powertrain warrantee for the transmission includes "Case and all internal parts". The CSC is internal to the bellhousing (which is part of the rest of the transmission) and therefore an "internal" part. It is also a bearing. The exclusions make NO MENTION of any clutch components except for the clutch discs in the MAINTENANCE SERVICE EXPENSE section.

3) Nissan tried telling me that the CSC was not a powertrain component and therefore not covered under the powertrain warrantee. The CSC is Nissan part#: 306A1-JK40D, and listed under the parts category TRANSMISSION CASE & CLUTCH RELEASE which is under the parent category POWER TRAIN [F]. Their OWN part documentation classifies the CSC as a powertrain part.

2009 Nissan 370z Coupe OEM Parts - Nissan USA eStore Part# 306A1-JK40D

I have heard of others in this thread and their success getting Nissan to recognize that the CSC falls under the powertrain warrantee. I was armed with all this material to make it clear that this part should be covered. When it comes down to it, anyone presented with this documentation who still tried to deny that the CSC was not a covered part would just make themselves sound like a complete idiot. There is not much to argue. Shove their own documentation down their throat and insist that they hold up their end of the deal by supporting your car!

Quote:

Powertrain warrantee still valid? [YES]
Part not defined as an exclusion or maintainance exclusion? [YES]
Defective part classified as a Powertrain component? [YES]

CASE CLOSED!

dc3843 · 02-14-2014, 08:40 AM

I just got my CSC replaced under my factory warranty

kenchan · 02-14-2014, 09:29 AM

Quote:

Originally Posted by dc3843

I just got my CSC replaced under my factory warranty

noone cares about your good fortunes.

LMBmikeZ · 02-14-2014, 09:24 PM

Quote:

Originally Posted by dc3843

I just got my CSC replaced under my factory warranty

Quote:

Originally Posted by kenchan

noone cares about your good fortunes.

martin82 · 02-14-2014, 09:44 PM

My 2nd one is going out I can tell, but I won't bother with going to the dealer this time that part is going to fail again. There are 2 more fixes coming one from Z1 motorsports and one from Os Giken.

mayday813 · 02-14-2014, 10:04 PM

Quote:

Originally Posted by dc3843

I just got my CSC replaced under my factory warranty

How many miles and how old is your vehicle? If over 3 years and 36k miles did you purchase an extended warranty? Or, was this covered under the 60k drive train warranty?

Tb09z · 02-21-2014, 10:48 AM

Clutch pedal seems soft especially after being on interstate sticks about halfway pops back though ( for now ) nissan is of course trying not to cover anything... Imagine that might just replace everything idk???

dP3NGU1N · 02-21-2014, 11:55 AM

If enough people fill this out is it possible to force Nissan to issue a recall on this part?

https://www-odi.nhtsa.dot.gov/Vehicl...nt/index.xhtml

I think complaining to Nissan directly really isn't going to get us anywhere and they're going to continue to replace faulty parts with the exact same thing time and time again.

tanamerra · 02-21-2014, 01:01 PM

Nissan finally made good on the steering wheel lock issue after many complaints.

RumbleFish · 02-21-2014, 01:55 PM

Quote:

Originally Posted by dP3NGU1N

If enough people fill this out is it possible to force Nissan to issue a recall on this part?

https://www-odi.nhtsa.dot.gov/Vehicl...nt/index.xhtml

I think complaining to Nissan directly really isn't going to get us anywhere and they're going to continue to replace faulty parts with the exact same thing time and time again.

I filed yesterday.

11Thumper · 02-21-2014, 04:18 PM

Quote:

Originally Posted by kenchan

noone cares about your good fortunes.

martin82 · 02-21-2014, 04:27 PM

I am sick of the oem CSC, I had Joe@Zspeed send me his upgraded CSC and Master, can't wait to install next week.

kenchan · 02-21-2014, 04:28 PM

Quote:

Originally Posted by 11Thumper

Mike · 02-21-2014, 08:51 PM

I'm having Z1's new prototype external slave cylinder installed at the moment

martin82 · 02-21-2014, 09:15 PM

I need something by Monday and Zspeed got me squared up!

02-14-2014, 08:40 AM	#137 (permalink)
dc3843 Base Member Join Date: Apr 2013 Location: Southlake, tx Posts: 116 Drives: 2012 silver 6spd nav Rep Power: 12	I just got my CSC replaced under my factory warranty kenchan likes this.

02-21-2014, 11:55 AM	#143 (permalink)
dP3NGU1N A True Z Fanatic Join Date: Feb 2011 Location: Irvine Posts: 1,682 Drives: 13 PW sport 6mt Rep Power: 18	If enough people fill this out is it possible to force Nissan to issue a recall on this part? https://www-odi.nhtsa.dot.gov/Vehicl...nt/index.xhtml I think complaining to Nissan directly really isn't going to get us anywhere and they're going to continue to replace faulty parts with the exact same thing time and time again. z man and RumbleFish like this. __________________ 35% Hooper Optik \| Takeda Attack CAI \| F.I. HFC \| Hotchkis Sway Bar \| Stillen 24row \| OS Giken Super Lock LSD \| TK Shift Knob \| EVO-R Carbon Diffuser

02-21-2014, 01:01 PM	#144 (permalink)
tanamerra Base Member Join Date: May 2010 Location: Delaware Posts: 145 Drives: 2010 370Z Nismo Rep Power: 14	Nissan finally made good on the steering wheel lock issue after many complaints. LMBmikeZ likes this. __________________ 2010 370Z Nismo Motordyne M370, Injen cai, HKS cbe, Uprev, Work wheels, Radi-Cal brake kit

02-21-2014, 08:51 PM	#149 (permalink)
Mike The370Z.com Sponsor Join Date: Jun 2009 Location: Loganville, GA Posts: 5,944 Drives: 370z Rep Power: 2185	I'm having Z1's new prototype external slave cylinder installed at the moment __________________ NISSAN: 75 280Z / 86 300ZX GLL /87 Sentra SE / 03 350Z / 23 Z Porsche: 93 968 / 23 Macan GTS / 93 968

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martin82 A True Z Fanatic Join Date: Nov 2011 Location: los angeles Posts: 2,636 Drives: 12 Nissan 370Z MB M6 Rep Power: 19	I am sick of the oem CSC, I had Joe@Zspeed send me his upgraded CSC and Master, can't wait to install next week.

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