Nissan 370Z Forum  

CSC failure covered under warranty?

I'm surprised as well on how inconsistent dealership is. This really should be a no-brainer. I'm in salt lake city and I called one Nissan dealership and they said they

Go Back   Nissan 370Z Forum > Nissan 370Z General Area > Nissan 370Z General Discussions


Like Tree74Likes

Reply
 
LinkBack Thread Tools Display Modes
Old 07-21-2015, 10:37 AM   #226 (permalink)
Base Member
 
Join Date: Jun 2013
Location: Irvine, CA (SoCal)
Posts: 91
Drives: 2011 Nissan Z M6
Rep Power: 11
simonsun347 is on a distinguished road
Default

I'm surprised as well on how inconsistent dealership is. This really should be a no-brainer. I'm in salt lake city and I called one Nissan dealership and they said they will not cover CSC, that's only 3yr/36k. I called the same dealership family just a different location they said they have to pull the tranny and if the CSC is manufacturer defect (how in the world do you determine that anyway, seems very subjective to me), then they will cover under powertrain 5yr /60k but they can't promise. Also I'm afraid my SS clutch line would void my warranty because it's "alteration" to existing factory setup even though it's an improvement.

Quote:
Originally Posted by MrAurora View Post
Not for nothing but i still cannot get my ahead around how the csc is integrated into the throwout bearing, inside the transmission, and is not covered under the driveline warrenty ehich clearly states AND ALL INTERNAL COMPONENTS. It's utter nonsense and really dissapointing. Some dumbass mechanical engineer designed a plastic component for the transmission in a sports car (you don't have to be nostradamus to see the future here) and then when it fails to throw your hands up and say "NOT COVERED" - not a transmission part. Yet when you go look up the csc on thier own site you find it under "transmission parts". For the love of god, you don't have to be so obvious when you screw over your customers...
simonsun347 is offline   Reply With Quote
Old 07-21-2015, 11:10 AM   #227 (permalink)
Track Member
 
zmanelite's Avatar
 
Join Date: Nov 2013
Location: Anaheim
Posts: 753
Drives: 370 Z Nismo
Rep Power: 36
zmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond repute
Default

Is this the kit you guys talking about ?

Exedy Racing Stage 1 Clutch and Flywheel Package WHD CSC Option
__________________
Instagram @zmanscm
zmanelite is offline   Reply With Quote
Old 07-21-2015, 11:30 AM   #228 (permalink)
Base Member
 
Join Date: Jun 2013
Location: Irvine, CA (SoCal)
Posts: 91
Drives: 2011 Nissan Z M6
Rep Power: 11
simonsun347 is on a distinguished road
Default

Yes that's the one from Zspeed, the HD CSC kit.

The other one I'm considering is the CSC delete kit from Z1 here:

Z1 Clutch Concentric Slave Cylinder (CSC) Elimination Kit

Quote:
Originally Posted by zmanelite View Post
simonsun347 is offline   Reply With Quote
Old 07-21-2015, 11:43 AM   #229 (permalink)
Track Member
 
zmanelite's Avatar
 
Join Date: Nov 2013
Location: Anaheim
Posts: 753
Drives: 370 Z Nismo
Rep Power: 36
zmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond reputezmanelite has a reputation beyond repute
Default

Quote:
Originally Posted by simonsun347 View Post
Yes that's the one from Zspeed, the HD CSC kit.

The other one I'm considering is the CSC delete kit from Z1 here:

Z1 Clutch Concentric Slave Cylinder (CSC) Elimination Kit

Sweet I'll have to bookmark this for if and when mine gives out
__________________
Instagram @zmanscm
zmanelite is offline   Reply With Quote
Old 07-21-2015, 11:51 AM   #230 (permalink)
A True Z Fanatic
 
eastwest2300's Avatar
 
Join Date: May 2010
Location: South FL
Posts: 90,817
Drives: '16QX70/'21 Supra3.0
Rep Power: 2684549
eastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond repute
Default

why wait to replace it?

I tell you what, it'll be that one time that you're far from home that something happens, then you're REALLY tap dancing.
__________________
Infiniti QX70 & Toyota Supra 3.0 Premium
eastwest2300 is offline   Reply With Quote
Old 07-21-2015, 01:02 PM   #231 (permalink)
Base Member
 
Join Date: Jun 2013
Location: Irvine, CA (SoCal)
Posts: 91
Drives: 2011 Nissan Z M6
Rep Power: 11
simonsun347 is on a distinguished road
Default

That's true. Last time I was stuck at a highway exit with flat clutch. Let me tell you it's the scariest 15 minutes of my life. Finally a cop car came push me through the underpass with his bumper.

still undecided which kit to go with...any thoughts?

Quote:
Originally Posted by eastwest2300 View Post
why wait to replace it?

I tell you what, it'll be that one time that you're far from home that something happens, then you're REALLY tap dancing.
simonsun347 is offline   Reply With Quote
Old 09-14-2015, 09:48 AM   #232 (permalink)
Base Member
 
frankiev's Avatar
 
Join Date: Apr 2015
Location: so fl
Posts: 89
Drives: 2012 370 nismo
Rep Power: 10
frankiev is on a distinguished road
Default

Having the same issue and nissan is refusing to cover the repair . The woman from nissan didnt want to hear anything she just keep repeating why it wasnt covered . I asked about an appeal and she said I could mail a letter to nissan consumer affairs
The previous owner had the exact same problem at 30000mi and the dealer replaced the fluid and sent him on his way . I now have 38000 mi. The previous dealer is far north of me ,too far to go The pedal is about half way down and it dosnt look like much fluid is missing . Also no leaks under the car . The dealer says its prob just the master
Looking for advice on how to proceed.
frankiev is offline   Reply With Quote
Old 09-14-2015, 10:12 AM   #233 (permalink)
A True Z Fanatic
 
JARblue's Avatar
 
Join Date: Mar 2011
Location: Austin, TX
Age: 43
Posts: 36,449
Drives: 11 Z34, 98 E36 M3
Rep Power: 2684440
JARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond repute
Default

If you're comfortable DIYing, I recommend replacing the master yourself. The space is kinda cramped, but it's not terribly difficult. Add new fluid and bleed and see where the pedal is at that point. I've had to replace my master every 20-30K miles; it's getting ridiculous.

If you can't get the pedal right once you're done bleeding, then you're probably going to have to replace the slave. At least the time spent on the master isn't wasted since the master should be replaced whenever you replace the slave anyway.

Since you mentioned another dealership has a history with the car trying to fix this problem, then I would definitely contact them. If they are not a typical dealer$hit just in it for the $$$, they might actually acknowledge that this was a problem that originally occurred prior to the warranty period expiring and might even be willing to fix it for you. Of course, this is going to be dependent on you be able to get the vehicle to them.
__________________

2011 370Z 6MT Sport Gun Metallic | ARC | CJM | Ecutek | FI | Fujimura | R2C | SPL | Stillen | TWM | Z1 | ZSpeed |
JARblue is offline   Reply With Quote
Old 09-14-2015, 10:47 AM   #234 (permalink)
Base Member
 
frankiev's Avatar
 
Join Date: Apr 2015
Location: so fl
Posts: 89
Drives: 2012 370 nismo
Rep Power: 10
frankiev is on a distinguished road
Default

I just called the prev dealer and for some reason theres no mention of changing the fluid . If I had to guess Id say they didnt note it bec it was only a a bandaid and not the correct fix
It looks like the master is a couple of bolts and its out or is that just the resv.
I asked the local dealer and he said its possible to cause brake issues if not replaced correctly since theyre tied together . Ive done master cyc replacements b4 .
Is it necc to bleed the master b4 installation or ?

Last edited by frankiev; 09-14-2015 at 12:47 PM.
frankiev is offline   Reply With Quote
Old 09-14-2015, 02:44 PM   #235 (permalink)
A True Z Fanatic
 
JARblue's Avatar
 
Join Date: Mar 2011
Location: Austin, TX
Age: 43
Posts: 36,449
Drives: 11 Z34, 98 E36 M3
Rep Power: 2684440
JARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond repute
Default

Quote:
Originally Posted by frankiev View Post
I just called the prev dealer and for some reason theres no mention of changing the fluid . If I had to guess Id say they didnt note it bec it was only a a bandaid and not the correct fix
Not surprising

Quote:
Originally Posted by frankiev View Post
It looks like the master is a couple of bolts and its out or is that just the resv.
You don't need to remove the reservoir. Two bolts from the engine bay side hold the CMC to the firewall. There is also a fork and clevis pin that attaches to the clutch pedal. You will have to go down in the footwell to disconnect it.

Quote:
Originally Posted by frankiev View Post
I asked the local dealer and he said its possible to cause brake issues if not replaced correctly since theyre tied together.
I'm pretty sure that dealer is fuckin clueless. I wouldn't bother calling them about anything in the future; find a better independent shop. The clutch hydraulic system and the brake hydraulic system are completely independent.


Quote:
Originally Posted by frankiev View Post
Ive done master cyc replacements b4 .
Is it necc to bleed the master b4 installation or ?
It is necessary? Not really. But bench bleeding the master before installation definitely helps speed up the bleed process once the install is done.
__________________

2011 370Z 6MT Sport Gun Metallic | ARC | CJM | Ecutek | FI | Fujimura | R2C | SPL | Stillen | TWM | Z1 | ZSpeed |
JARblue is offline   Reply With Quote
Old 09-15-2015, 07:56 AM   #236 (permalink)
A True Z Fanatic
 
eastwest2300's Avatar
 
Join Date: May 2010
Location: South FL
Posts: 90,817
Drives: '16QX70/'21 Supra3.0
Rep Power: 2684549
eastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond reputeeastwest2300 has a reputation beyond repute
Default

Quote:
Originally Posted by simonsun347 View Post
That's true. Last time I was stuck at a highway exit with flat clutch. Let me tell you it's the scariest 15 minutes of my life. Finally a cop car came push me through the underpass with his bumper.

still undecided which kit to go with...any thoughts?
I got on zspeed's website, talked to joe, got the replacement CSC (aftermarket) new southbend stage 2 clutch, and flywheel.. did the whole setup.

I did all of this before my oem CSC failed.. didnt wanna take any chances.
JARblue likes this.
__________________
Infiniti QX70 & Toyota Supra 3.0 Premium
eastwest2300 is offline   Reply With Quote
Old 09-15-2015, 04:55 PM   #237 (permalink)
Base Member
 
frankiev's Avatar
 
Join Date: Apr 2015
Location: so fl
Posts: 89
Drives: 2012 370 nismo
Rep Power: 10
frankiev is on a distinguished road
Default

I called nissan yesterday and claim was denied so I called back and a supv(LOL) called me back and denied it also . I called back and they wont escalate it any further . Both were women who have no idea what a slave cyclinder is .
Can those of you who had success getting it covered give some tips ?
frankiev is offline   Reply With Quote
Old 09-15-2015, 06:32 PM   #238 (permalink)
A True Z Fanatic
 
JARblue's Avatar
 
Join Date: Mar 2011
Location: Austin, TX
Age: 43
Posts: 36,449
Drives: 11 Z34, 98 E36 M3
Rep Power: 2684440
JARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond reputeJARblue has a reputation beyond repute
Default

The only way I know that a dealer will cover it outside of the 36K mile warranty is through what they call "good will" coverage. If you are a good enough customer (i.e. spend lots of money on cars or service or both), they might take care of you.

I've heard of some guys getting it covered within the 60K mile powertrain warranty, but I'm not convinced they didn't get the "good will" service.
__________________

2011 370Z 6MT Sport Gun Metallic | ARC | CJM | Ecutek | FI | Fujimura | R2C | SPL | Stillen | TWM | Z1 | ZSpeed |
JARblue is offline   Reply With Quote
Old 09-21-2015, 02:13 AM   #239 (permalink)
Base Member
 
Join Date: Oct 2012
Location: NJ
Posts: 12
Drives: 2010 370Z Sport M6
Rep Power: 12
rlharris is on a distinguished road
Default

Quote:
Originally Posted by radensb View Post
Hi guys,

Hi guys,

My story is the same as everyone else's. I got my 370Z used with 26750 miles. TWO WEEKS later, the CSC failed. The car still had 4.5 month under the 5yr/60,000mi warrentee, but Nissan said that the CSC was not covered under the powertrain warrantee.

I did my homework.... and I'm stubborn.

Now, eventually, the dealership I got the car from recognized that they had to cover the repairs as I was still in their 30 day "they have to cover all repairs" window, so I didn't actually have to deal with Nissan directly, however, I learned some valuable information that I figured I would share so others in this situation with Nissan have some ammunition to argue their case. Items that are BOLD and UNDERLINED are of pivotal importance.

1) For completeness, owners of pre-used cars are covered:
https://owners.nissanusa.com/content...2009_N_WIB.pdf

Quote:
This warranty is provided to the original and subsequent
owner(s) of a Nissan vehicle originally distributed by
Nissan which is originally sold by a Nissan authorized
Nissan dealership in the United States, and which is
registered in the U.S. and normally operated in the
United States (including Alaska and Hawaii), the United
States territories (specifi cally Guam, Saipan, American
Samoa, Puerto Rico and the U.S. Virgin Islands), and
Canada.

This warranty is generally transferable from the
original ‘owner other than a Nissan dealer’ (OWNER)
to subsequent owners of the vehicle at any time
ownership of the vehicle is transferred, without any
action on your part; except that this warranty is not
transferable but is instead VOID if during the fi rst
six months after delivery to the original OWNER: (1)
ownership of the vehicle is transferred from the original
OWNER,
and
(2) the vehicle is registered outside of
the United States

So you are covered, even if you are not the original owner.

2) Referring to Nissan's own Factory Warrentee Manual regarding the Powertrain warrantee:

Quote:
The Powertrain coverage period is 60 months or 60,000
miles, whichever comes first.
• This warranty covers any repairs needed to correct defects
in materials or workmanship.
• Powertrain coverage applies to components listed below,
supplied by Nissan except for those items listed under the
caption “WHAT IS NOT COVERED”.

TRANSMISSION AND TRANSAXLE
Case and all internal parts, torque converter and converter
housing, automatic transmission control module, transfer case and all internal parts, seals and gaskets, clutch cover
and housing, and electronic transmission controls.

DRIVETRAIN
Drive shafts, final drive housing and all internal parts,
propeller shafts, universal joints, bearings, seals and
gaskets.

WHAT IS NOT COVERED
DAMAGE, FAILURES OR CORROSION DUE TO
ACCIDENTS, MISUSE OR ALTERATIONS
This warranty does not cover damage, failures or corrosion
resulting from:
• Accident, theft, fire, driving through water (including
engine water ingestion) or misuse, which includes
racing of any sort whatsoever (Proper use is outlined
in your OWNER’S MANUAL).
• Alteration, tampering or improper repair.
• Installation of non-Nissan approved accessories or
components.
• Improper installation of any Nissan approved or
aftermarket accessory or component.
• Glass breakage, unless resulting from defects in
material or workmanship.
• Normal wear and tear, including dings, dents, chips
or scratches.

ALTERED OR UNCERTAIN ODOMETER MILEAGE
This warranty does not cover repair of any vehicle or any part
of a vehicle whose odometer mileage has been altered, or the
odometer repaired or replaced and the actual vehicle mileage
cannot be correctly and readily determined.

SALVAGE TITLE
This limited warranty does not apply to any vehicle, and is
rendered VOID if the vehicle is (or ever has been) issued a
“salvage” or similar title under any state’s law; or has ever been
determined to be a “total loss” or equivalent by any insurance
company, such as by payment of a cash payment of claim in lieu
of repairs because of a determination that the cost of repairs
exceeded the actual cash value of the vehicle.
DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS

This warranty does not cover damage, failures or corrosion
resulting from:
• Stone chipping, chemical fallout (acid rain), tree sap, salt,
hail, wind-storm, lightning, flood or other environmental
conditions.

The items listed below are not covered under corrosion
coverage (perforation from corrosion).
• Exhaust system components.
• Corrosion of outer trim parts, such as moldings.

However, corrosion of outer trim parts is warranted for
12 months or 12,500 miles, whichever comes first.
• Corrosion other than perforation, such as cosmetic
or surface corrosion due to defects in materials
or workmanship. This is covered under the Basic
Coverage of the New Vehicle Limited Warranty.
• Special bodies or equipment not manufactured or
supplied by Nissan.

DAMAGE, FAILURES OR CORROSION DUE TO LACK
OF OR IMPROPER MAINTENANCE
This warranty does not cover damage, failures or corrosion
resulting from:
Lack of performance of proper maintenance services as
outlined in your NISSAN SERVICE & MAINTENANCE
GUIDE.
Use of improper or dirty fuel, fluids or lubricants.
Use of parts not equivalent in quality or design to parts
supplied by Nissan.

MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance services
as specified in your NISSAN SERVICE & MAINTENANCE
GUIDE such as engine tune-up; cleaning and polishing; wheel
alignment; headlight aiming; replacement of filters, replacement
of windshield wiper inserts, replacement of key fob batteries,
lubricants, coolant; worn brake shoes, pads, drums and rotors
and worn clutch discs.
SEAT BELTS, TIRES, DROP-IN BEDLINERS AND

EMISSION CONTROL SYSTEM
Seat belts, tires, drop-in bedliners and the emission control
system are not covered by this warranty, but are covered by
separate warranties.
NISSAN SPRAY-IN BEDLINERS
Nissan Spray-in Bedliners will be repaired to commercially
acceptable standards which may include minor appearance
differences from the original bedliner.
(See following pages for
separate
warranties which may apply to your Nissan, such as those covering vehicle emissions,
seat belts, and tires.)

The powertrain warrantee for the transmission includes "Case and all internal parts". The CSC is internal to the bellhousing (which is part of the rest of the transmission) and therefore an "internal" part. It is also a bearing. The exclusions make NO MENTION of any clutch components except for the clutch discs in the MAINTENANCE SERVICE EXPENSE section.

3) Nissan tried telling me that the CSC was not a powertrain component and therefore not covered under the powertrain warrantee. The CSC is Nissan part#: 306A1-JK40D, and listed under the parts category TRANSMISSION CASE & CLUTCH RELEASE which is under the parent category POWER TRAIN [F]. Their OWN part documentation classifies the CSC as a powertrain part.

2009 Nissan 370z Coupe OEM Parts - Nissan USA eStore Part# 306A1-JK40D

I have heard of others in this thread and their success getting Nissan to recognize that the CSC falls under the powertrain warrantee. I was armed with all this material to make it clear that this part should be covered. When it comes down to it, anyone presented with this documentation who still tried to deny that the CSC was not a covered part would just make themselves sound like a complete idiot. There is not much to argue. Shove their own documentation down their throat and insist that they hold up their end of the deal by supporting your car!


Quote:
Powertrain warrantee still valid? [YES]
Part not defined as an exclusion or maintainance exclusion? [YES]
Defective part classified as a Powertrain component? [YES]

CASE CLOSED!
Having just gone thru this I had to point out all the flaws in this argument, although your bold text wouldn't copy [sorry], because the only part of the entire driveline that refers to where the CSC is located, is this

TRANSMISSION AND TRANSAXLE
Case and all internal parts, torque converter and converter
housing, automatic transmission control module, transfer case and all internal parts, seals and gaskets, clutch cover
and housing
, and electronic transmission controls.

And what it specifically does not say is "and all internal parts" because that would include the clutch which in a sports car is and should be subject to abuse. The transmission case and internal parts is the transmission itself and has nothing to do with the clutch housing between the trans and the engine. Because the specific part number is under the driveline coding does not mean it's covered because it is, because you'll also find the clutch disc under the same breakdown, which is definitely not covered, nor is the pressure plate if found it has been subjected to abuse. And lets face it, if you're not abusing it, go buy a Ford Focus, you have no business driving a manual Z
rlharris is offline   Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
I think my dealer covered up an accident. msb3079 Nissan 370Z General Discussions 91 06-08-2012 11:29 AM
Steering Lock Covered by Warranty at 48k ?? BudzZz Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs 10 04-09-2012 02:35 PM
Paint covered under warranty?? OtaconZ Exterior & Interior 12 03-12-2010 08:21 AM
nismo oil cooler covered under warranty? 280z/300zx Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs 14 05-28-2009 09:02 PM
Magnuson-Moss warranty act. Mods & warranty info!! Outrun Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs 0 04-05-2009 05:08 PM


All times are GMT -5. The time now is 02:57 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2