So this happened when I got my tires put on at Walmart.

DEpointfive0 · 10-29-2012, 02:17 PM

Kill them...
Next time, Costco or even Sam's Club

bvl · 10-29-2012, 02:25 PM

Not trying to pile it on, but you get what you pay for. If you want to use Discount clubs, Pep Boys, Joe's bait, sushi and tires shop to swap out high performance, low profile large tires...then don't expect quality. Period.

Even experts such as NTB or STS Tire, who do so much of their business on tires, stand a good chance of not doing a good job. They are fine for 185/60-15 Camry tires. High performance? Hit or miss. I have had good experiences but also folks who have scratched what should be simple 225/45-17 tire changes.

Larger rims are harder to work with and require very good equipment *and* a work environment where there is both skills and accountability. $10/hr grease monkeys tend to not take too much pride in their work.

I recently paid 40/corner for mount/balance at a Porsche dealer. Wheels came back perfect with no scratches. I expect to do so with the Z and the Nissan dealer when the time comes.

- b

1st · 10-29-2012, 02:30 PM

Les Schwab FTW!!!!!!

You get what you pay for!!!

That sucks man I feel your pain but Wal-Mart!!! Even there oil changes Gross! Your cheaping out bro.

Apoc370z · 10-29-2012, 02:46 PM

"cheapest" you should have expected that.

The word "cheap" and a $30k+ car just dont mix very well

Haboob · 10-29-2012, 02:52 PM

Discount won't even drive my car onto the lift, they make me do it... and this is just my SRT.

I don't know if it's because no one knows how to drive stick or they are just genuinely afraid of damaging it... yet they drive other vehicles onto the lifts no problem.

blackcherry20 · 10-29-2012, 02:55 PM

Quote:

Originally Posted by jgibbons

So... called around to find the cheapest tire mounting service in my area. Walmart had the competition beat by around $20.
and this is what i got back.

Going to have pursue the managment. I also noticed i had roughly 12 miles less range than when I left the car. It also took an hour longer than the original estimated 1.5 hour wait. The mechanic also said "Car's got quite the kick to it!" when I picked it up.

oh my gawd. that is awful!

? very very careful where I take my Z-other people dont care about it like I do so they aren't careful-at all. So far I have only had my car to the dealership, the one other tiem I took it someplace else I ended up with some seriously scratched up console pieces...

DCNISMO · 10-29-2012, 02:56 PM

I hate the Walmart and refuse to buy anything from them or use their services due to their labor policies. I used mr tire last time for the Nismo tire purchase, balance and mount. They did a great job and did the alignment. Hope you get it fixed but I bet they will claim it happened after you left. Good shops will inspect your car with you and verify its condition before they touch it. That way, no arguments about damage.

gbrettin · 10-29-2012, 03:19 PM

Sorry about your car. I have to be honest though.... i laughed when i read Wal-Mart.

alcheng · 10-29-2012, 03:21 PM

Quote:

Originally Posted by jgibbons

Yeah, I'm livid. Walmart is one of the largest and wealtheist corporations in America, they have the same expectations and should have the same service quality as any other institution. I'm going to speak to a manager tonight after work. I will demand a copy of the security footage, and if theres any thing outside the ordinary I'll get into it. I've never been one to accept something like this.

from where it's located, it looks like they could have missed the jack when trying to drive the car onto it.

Hey man, sucks to see that happen to your Z

I hope you will have the problem resolved ASAP with the least headache.

They are the largest retailer in the world, but doesn't mean they are good...

Do you think McDonald's makes high quality food??

They make high Calories food, that's for sure...

kidkotic2001 · 10-29-2012, 04:30 PM

Quote:

Originally Posted by FairladyZ

That's not how suing works. He will get compensated for his time and damage that's about it

and his time and damage is going to be a lot. so he might get some cash flow.

jgibbons · 10-29-2012, 05:10 PM

Quote:

Originally Posted by kidkotic2001

and his time and damage is going to be a lot. so he might get some cash flow.

that's what i'm thinking. i got in touch with corporate, and they are surprised and will have the store manager get in touch with me. maybe i can talk them into buying me an aftermarket bumper, and just repair my current stock bumper.

Jordo! · 10-29-2012, 05:24 PM

The old myth was that having a shop backed by a major corporation meant everyone had to answer to someone, so work should be good, and they have the resources and wherewithal to cover liability if there's a problem.

But... as we all know, the reality of the corporate model is to make as much money as possible while cutting costs whenever possible, which often winds up screwing the consumer, and here we are.

That's unacceptable.

The issue isn't whether you "got what you paid for", because its a given that you shouldn't have to pay extra just to avoid having damage done to your car. Effectively, this makes walmart's "service" a scam.

They made around 6 billion in profits last year and pay their workers **** wages, (which is probably why the tech wasn't as careful as he could have been..) They can afford a new bumper for you.

Raise hell, go after walmart, but expect to handle this through your own insurance in the end. Sorry, man.

Call corporate and tell them that this will be all over facebook and several big car forums by tomorrow and that you will also file a complaint with better business bureau if they don't take responsibility for it. Tell them you don't want the tech punished -- you want his wealthy overseers to make up for it.

A mistreated, poorly trained dog bit you -- go after the irresponsible and wealthy owner.

FairladyZ · 10-29-2012, 05:27 PM

Quote:

Originally Posted by kidkotic2001

and his time and damage is going to be a lot. so he might get some cash flow.

The other guy said millions, you won't even get 1% of that. Get your damages fixed and be happy.

gsxr750 · 10-29-2012, 06:09 PM

You can fix the bumper with epoxy made for plastic bumper repair , but it will never be the same, you need to ruffen up both sides of the bumper and place a small piece of flat in metal across the back of it and fill it in on both sides. Then leave a lot of epoxy on the back to act as a brace.

Make sure you get a completly new bumper and complete paint and installation for your damages.

Also I can see the store trying to say the damage was prexisting as the car is 4 yrs. old

You may want to get the car upon a lift and check for other damage, it looks like it was done on a parking barrier or possibly the lift they used.

Mandingo · 10-29-2012, 07:29 PM

I definitely am not a rich man.. but I refuse to get tires mounted at "the cheapest tire mounting service in my area".

Damage to a car is never ok, but good god man! Spending a little more on the tire mounting is totally worth it. I bet they scraped and dented those wheels too.

10-29-2012, 02:25 PM	#32 (permalink)
bvl Enthusiast Member Join Date: May 2011 Location: PA Posts: 362 Drives: MB Roadster (sold) Rep Power: 15	Not trying to pile it on, but you get what you pay for. If you want to use Discount clubs, Pep Boys, Joe's bait, sushi and tires shop to swap out high performance, low profile large tires...then don't expect quality. Period. Even experts such as NTB or STS Tire, who do so much of their business on tires, stand a good chance of not doing a good job. They are fine for 185/60-15 Camry tires. High performance? Hit or miss. I have had good experiences but also folks who have scratched what should be simple 225/45-17 tire changes. Larger rims are harder to work with and require very good equipment and a work environment where there is both skills and accountability. $10/hr grease monkeys tend to not take too much pride in their work. I recently paid 40/corner for mount/balance at a Porsche dealer. Wheels came back perfect with no scratches. I expect to do so with the Z and the Nissan dealer when the time comes. - b 1st likes this.

10-29-2012, 05:24 PM	#42 (permalink)
Jordo! A True Z Fanatic Join Date: May 2010 Location: nirvana Posts: 6,394 Drives: 2023 NATM Rep Power: 419	The old myth was that having a shop backed by a major corporation meant everyone had to answer to someone, so work should be good, and they have the resources and wherewithal to cover liability if there's a problem. But... as we all know, the reality of the corporate model is to make as much money as possible while cutting costs whenever possible, which often winds up screwing the consumer, and here we are. That's unacceptable. The issue isn't whether you "got what you paid for", because its a given that you shouldn't have to pay extra just to avoid having damage done to your car. Effectively, this makes walmart's "service" a scam. They made around 6 billion in profits last year and pay their workers **** wages, (which is probably why the tech wasn't as careful as he could have been..) They can afford a new bumper for you. Raise hell, go after walmart, but expect to handle this through your own insurance in the end. Sorry, man. Call corporate and tell them that this will be all over facebook and several big car forums by tomorrow and that you will also file a complaint with better business bureau if they don't take responsibility for it. Tell them you don't want the tech punished -- you want his wealthy overseers to make up for it. A mistreated, poorly trained dog bit you -- go after the irresponsible and wealthy owner. jgibbons likes this. __________________ Enjoy it. Destroy it. Last edited by Jordo!; 10-29-2012 at 05:36 PM.

10-29-2012, 06:09 PM	#44 (permalink)
gsxr750 Enthusiast Member Join Date: Jan 2012 Location: west Posts: 443 Drives: 2012 370z man. sport Rep Power: 14	You can fix the bumper with epoxy made for plastic bumper repair , but it will never be the same, you need to ruffen up both sides of the bumper and place a small piece of flat in metal across the back of it and fill it in on both sides. Then leave a lot of epoxy on the back to act as a brace. Make sure you get a completly new bumper and complete paint and installation for your damages. Also I can see the store trying to say the damage was prexisting as the car is 4 yrs. old You may want to get the car upon a lift and check for other damage, it looks like it was done on a parking barrier or possibly the lift they used. Last edited by gsxr750; 10-29-2012 at 06:13 PM.

10-29-2012, 07:29 PM	#45 (permalink)
Mandingo Track Member Join Date: Nov 2010 Location: Dallas Posts: 625 Drives: '10 370z 6spd Rep Power: 3371	I definitely am not a rich man.. but I refuse to get tires mounted at "the cheapest tire mounting service in my area". Damage to a car is never ok, but good god man! Spending a little more on the tire mounting is totally worth it. I bet they scraped and dented those wheels too. __________________ some mods

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10-29-2012, 02:17 PM	#31 (permalink)
DEpointfive0 A True Z Fanatic Join Date: Jan 2012 Location: SoCal Posts: 14,824 Drives: a lot Rep Power: 17152	Kill them... Next time, Costco or even Sam's Club

10-29-2012, 02:30 PM	#33 (permalink)
1st A True Z Fanatic Join Date: Jul 2012 Location: I 80 Biz U.S. 50 Posts: 1,710 Drives: Platinum Z Rep Power: 1617	Les Schwab FTW!!!!!! You get what you pay for!!! That sucks man I feel your pain but Wal-Mart!!! Even there oil changes Gross! Your cheaping out bro.

10-29-2012, 02:46 PM	#34 (permalink)
Apoc370z A True Z Fanatic Join Date: May 2011 Location: Orange County, CA Posts: 999 Drives: 2011 GM z34 Rep Power: 16	"cheapest" you should have expected that. The word "cheap" and a $30k+ car just dont mix very well

10-29-2012, 02:52 PM	#35 (permalink)
Haboob A True Z Fanatic Join Date: Aug 2012 Location: Surface of the sun. Posts: 13,159 Drives: '18 GTI Autobahn DSG Rep Power: 1387	Discount won't even drive my car onto the lift, they make me do it... and this is just my SRT. I don't know if it's because no one knows how to drive stick or they are just genuinely afraid of damaging it... yet they drive other vehicles onto the lifts no problem.

10-29-2012, 02:56 PM	#37 (permalink)
DCNISMO Track Member Join Date: Nov 2011 Location: washington dc Posts: 995 Drives: Nismo Z Rep Power: 179	I hate the Walmart and refuse to buy anything from them or use their services due to their labor policies. I used mr tire last time for the Nismo tire purchase, balance and mount. They did a great job and did the alignment. Hope you get it fixed but I bet they will claim it happened after you left. Good shops will inspect your car with you and verify its condition before they touch it. That way, no arguments about damage.

10-29-2012, 03:19 PM	#38 (permalink)
gbrettin A True Z Fanatic Join Date: Oct 2010 Location: Portage, MI Posts: 2,301 Drives: Tricycle Rep Power: 589151	Sorry about your car. I have to be honest though.... i laughed when i read Wal-Mart.