A letter I wrote to Nissan north america (with reply)

Redglare · 08-21-2012, 07:48 PM

Hello everyone, I wanted to share a recent exchange of letters I had with Nissan North America.
I also wanted to state that I am a huge Z fan just like everyone on this forum so please don't think I wrote the letter without any regard for the current and past Z cars.
I hope I don't get too much flak from you guys

and the best part is Nissan does listen to our feedback! so go ahead and send in your concerns and or suggestions

Thanks and drive safe!

Hello,
I would like to begin this message with the statement that I have always been a huge nissan fan and have owned over 7 nissan vehicles over the past 10 years, however this question/concern is about the current generation nissan 370Z.
I am in the market for a sports coupe and the Z just doesn't make sense like it used too, if you look at the competitors you are getting more performance per dollar then nissan can offer, there is something inherently wrong with this as I remember the Z car as an affordable and exciting sports car - I feel like the 370z has become more of a luxury coupe with outdated performance - for example consider the 2011-2013 mustang gt, it is only 200lbs heavier but has over 100 horsepower and over 150 torque more then the nissan Z, as much as I love nissan and it's products the Z just doesn't make sense like it used to, please make me change my mind for the next generation Z.
Sincerely,
XXXXXXXXXXXXXX (removed name for privacy)

-Official nissan reply-

Dear XXXXXXXXXXXXX,

Thank you for taking the time to personally contact Nissan with your comments regarding the 370Z! We are very excited to hear of your enthusiasm for Nissan and the 370Z! We would like to apologize for the inconveniences you have experienced and we appreciate your patience as we work towards the introduction of future 370Z models.

You have brought up some excellent comments. At Nissan, we are committed to providing an unparalleled level of service and we love utilizing customer comments like these for future consideration. Since we want to insure your satisfaction with Nissan, I have taken the liberty of sending your comments to the Model Line Manager for future consideration.

At this time, we can confirm there will be significant design changes from the 2013 370Z to the 2014 370Z, however because of the sensitive nature of our new product information, we cannot provide you with more exact information than what is currently shown on our Nissan News website at Nissan Online Newsroom.

The best point of contact to for up to date news on the 370Z or the potential future design changes is to go to our website to join our mailing list. By selecting the 370Z, this will ensure you receive all the latest and greatest news as soon as it is available: Nissan USA - Join Our Mailing List.

We hope this information satisfies your inquiry, but if you need any additional information, please let us know by calling 1-800-647-7261 and speak with a live representative. Our business hours are Monday through Friday 09:00AM till 08:00PM EST and Saturday 10:00AM till 04:00PM EST.

At Nissan, we strive to provide the highest customer service. In order to best improve our service in the future, we do offer you the opportunity to give us feedback on your Nissan experience.

Sincerely,

Luke

GaleForce · 08-21-2012, 07:53 PM

Hmm, a new grey pallet? Is that significant enough?

Seriously, it's neat to see something more in a company's reply than the usual PR stuff.

memorylasts · 08-21-2012, 07:57 PM

Interesting....

Redglare · 08-21-2012, 08:03 PM

Quote:

Originally Posted by GaleForce

Hmm, a new grey pallet? Is that significant enough?

Seriously, it's neat to see something more in a companies reply than the usual PR stuff.

Yea I was expecting a generic reply, but I am happy nissan actually listens.

I also want to reiterate that I hope not to offend anyone and only wish the best for the brand and the company.

Jordo! · 08-21-2012, 08:41 PM

Maybe a new Z as early as 2014? That's news!

w0rM · 08-21-2012, 09:10 PM

It would be nice if they just added a little HP to the 14 models. Even another 15 or 20 would be nice. I doubt there will be much in the way or styling changes. Nothing that constitutes a "new Z" next year.

Jordo! · 08-21-2012, 10:53 PM

Quote:

Originally Posted by w0rM

It would be nice if they just added a little HP to the 14 models. Even another 15 or 20 would be nice. I doubt there will be much in the way or styling changes. Nothing that constitutes a "new Z" next year.

That's what I thought too -- but:

Quote:

Originally Posted by .

At this time, we can confirm there will be significant design changes from the 2013 370Z to the 2014 370Z

Now whether or not that is true remains to be seen, but this is the first time I've heard anyone from Nissan claim any "significant design changes" happening before 2015.

w0rM · 08-22-2012, 12:32 AM

Quote:

Originally Posted by Jordo!

Now whether or not that is true remains to be seen, but this is the first time I've heard anyone from Nissan claim any "significant design changes" happening before 2015.

That would certainly be a first for Nissan. I don't know of any time they updated a model one year and then redesigned it the next.

Jordo! · 08-22-2012, 12:44 AM

^^^ Yeah, sadly I expect that the rep meant to say "2015"... oh well.

Amuse370z · 08-22-2012, 01:12 AM

Possible turbo?

axmea? · 08-22-2012, 03:30 AM

Don't buy a Z and go get something else - maybe a Mustang. Writing a letter to the Manufacturer whining about the z and comparing it to a Mustang won't get you anything. Just a generic response. I do not think, Nissan aimed to compete with a Mustang to begin with. Nissan was polite and nice in their response. Just how every big CS oriented company would respond to a such a letter. Granted, Nissan should have probably done some updating by the fourth year, it is what it is. Not sure why you even posted this.

dmhenderson · 08-22-2012, 04:06 AM

Yeah if you're trying to be the fastest and furiousest, you bought the wrong car. Just saying.

Spikuh · 08-22-2012, 08:48 AM

Quote:

Originally Posted by axmea?

Don't buy a Z and go get something else - maybe a Mustang. Writing a letter to the Manufacturer whining about the z and comparing it to a Mustang won't get you anything. Just a generic response. I do not think, Nissan aimed to compete with a Mustang to begin with. Nissan was polite and nice in their response. Just how every big CS oriented company would respond to a such a letter. Granted, Nissan should have probably done some updating by the fourth year, it is what it is. Not sure why you even posted this.

Quote:

Originally Posted by dmhenderson

Yeah if you're trying to be the fastest and furiousest, you bought the wrong car. Just saying.

You two are missing the point... It's this:

Quote:

At this time, we can confirm there will be significant design changes from the 2013 370Z to the 2014 370Z, however because of the sensitive nature of our new product information, we cannot provide you with more exact information than what is currently shown on our Nissan News website at Nissan Online Newsroom.

He isn't posting to complain, he is relaying that there are supposedly big changes coming on the 2014 model.

shadoquad · 08-22-2012, 08:58 AM

I wrote Nissan a letter, told them I missed them, scented the paper, and sealed it with a kiss. I also sent them more boudoir shots of myself. They never write me back, but I've come to know their legal team pretty well.

Mt Tam I am · 08-22-2012, 09:08 AM

Who will be the first to open a 2014 370Z speculation thread.

08-21-2012, 07:48 PM	#1 (permalink)
Redglare Enthusiast Member Join Date: May 2012 Location: FL Posts: 387 Drives: C172 Skyhawk GIII Rep Power: 176	A letter I wrote to Nissan north america (with reply) Hello everyone, I wanted to share a recent exchange of letters I had with Nissan North America. I also wanted to state that I am a huge Z fan just like everyone on this forum so please don't think I wrote the letter without any regard for the current and past Z cars. I hope I don't get too much flak from you guys and the best part is Nissan does listen to our feedback! so go ahead and send in your concerns and or suggestions Thanks and drive safe! Hello, I would like to begin this message with the statement that I have always been a huge nissan fan and have owned over 7 nissan vehicles over the past 10 years, however this question/concern is about the current generation nissan 370Z. I am in the market for a sports coupe and the Z just doesn't make sense like it used too, if you look at the competitors you are getting more performance per dollar then nissan can offer, there is something inherently wrong with this as I remember the Z car as an affordable and exciting sports car - I feel like the 370z has become more of a luxury coupe with outdated performance - for example consider the 2011-2013 mustang gt, it is only 200lbs heavier but has over 100 horsepower and over 150 torque more then the nissan Z, as much as I love nissan and it's products the Z just doesn't make sense like it used to, please make me change my mind for the next generation Z. Sincerely, XXXXXXXXXXXXXX (removed name for privacy) -Official nissan reply- Dear XXXXXXXXXXXXX, Thank you for taking the time to personally contact Nissan with your comments regarding the 370Z! We are very excited to hear of your enthusiasm for Nissan and the 370Z! We would like to apologize for the inconveniences you have experienced and we appreciate your patience as we work towards the introduction of future 370Z models. You have brought up some excellent comments. At Nissan, we are committed to providing an unparalleled level of service and we love utilizing customer comments like these for future consideration. Since we want to insure your satisfaction with Nissan, I have taken the liberty of sending your comments to the Model Line Manager for future consideration. At this time, we can confirm there will be significant design changes from the 2013 370Z to the 2014 370Z, however because of the sensitive nature of our new product information, we cannot provide you with more exact information than what is currently shown on our Nissan News website at Nissan Online Newsroom. The best point of contact to for up to date news on the 370Z or the potential future design changes is to go to our website to join our mailing list. By selecting the 370Z, this will ensure you receive all the latest and greatest news as soon as it is available: Nissan USA - Join Our Mailing List. We hope this information satisfies your inquiry, but if you need any additional information, please let us know by calling 1-800-647-7261 and speak with a live representative. Our business hours are Monday through Friday 09:00AM till 08:00PM EST and Saturday 10:00AM till 04:00PM EST. At Nissan, we strive to provide the highest customer service. In order to best improve our service in the future, we do offer you the opportunity to give us feedback on your Nissan experience. Sincerely, Luke

08-21-2012, 07:53 PM	#2 (permalink)
GaleForce A True Z Fanatic Join Date: Aug 2011 Location: Ontario, Canada Posts: 21,749 Drives: Varis Arising II Rep Power: 51865	Hmm, a new grey pallet? Is that significant enough? Seriously, it's neat to see something more in a company's reply than the usual PR stuff. Footloose301 likes this. __________________ >>>GaleForce's Build<<< >>>FaceBook @3GsCustoms<<<>>>Instagram @GaleForce370z<<< Varis Kamikaze-Z Last edited by GaleForce; 08-21-2012 at 08:05 PM.

08-21-2012, 07:57 PM	#3 (permalink)
memorylasts A True Z Fanatic Join Date: Mar 2010 Location: San Diego Posts: 1,125 Drives: Cars... Rep Power: 18	Interesting.... __________________ somewhat-journal-thingy

08-21-2012, 08:41 PM	#5 (permalink)
Jordo! A True Z Fanatic Join Date: May 2010 Location: nirvana Posts: 6,394 Drives: 2023 NATM Rep Power: 419	Maybe a new Z as early as 2014? That's news! __________________ Enjoy it. Destroy it.

08-21-2012, 09:10 PM	#6 (permalink)
w0rM A True Z Fanatic Join Date: May 2012 Location: Houston, TX Posts: 2,198 Drives: 2015 Corvette Z06 Rep Power: 37	It would be nice if they just added a little HP to the 14 models. Even another 15 or 20 would be nice. I doubt there will be much in the way or styling changes. Nothing that constitutes a "new Z" next year. __________________ \| SOLD September 14th, 2013 \| My Build Journal

08-22-2012, 12:44 AM	#9 (permalink)
Jordo! A True Z Fanatic Join Date: May 2010 Location: nirvana Posts: 6,394 Drives: 2023 NATM Rep Power: 419	^^^ Yeah, sadly I expect that the rep meant to say "2015"... oh well. __________________ Enjoy it. Destroy it.

08-22-2012, 01:12 AM	#10 (permalink)
Amuse370z A True Z Fanatic Join Date: Jan 2011 Location: Toronto Posts: 1,170 Drives: '13 PW Fairlady Z Rep Power: 17	Possible turbo?

08-22-2012, 03:30 AM	#11 (permalink)
axmea? A True Z Fanatic Join Date: Apr 2012 Location: SoCal Posts: 6,243 Drives: WELL ZED PW 6MT Rep Power: 53242	Don't buy a Z and go get something else - maybe a Mustang. Writing a letter to the Manufacturer whining about the z and comparing it to a Mustang won't get you anything. Just a generic response. I do not think, Nissan aimed to compete with a Mustang to begin with. Nissan was polite and nice in their response. Just how every big CS oriented company would respond to a such a letter. Granted, Nissan should have probably done some updating by the fourth year, it is what it is. Not sure why you even posted this. Last edited by axmea?; 08-22-2012 at 04:05 AM.

08-22-2012, 04:06 AM	#12 (permalink)
dmhenderson A True Z Fanatic Join Date: Feb 2011 Location: Maryland Posts: 5,930 Drives: AWD TT 370z Rep Power: 27	Yeah if you're trying to be the fastest and furiousest, you bought the wrong car. Just saying. __________________

08-22-2012, 08:58 AM	#14 (permalink)
shadoquad A True Z Fanatic Join Date: Apr 2010 Location: . Posts: 42,608 Drives: . Rep Power: 3887	I wrote Nissan a letter, told them I missed them, scented the paper, and sealed it with a kiss. I also sent them more boudoir shots of myself. They never write me back, but I've come to know their legal team pretty well.

08-22-2012, 09:08 AM	#15 (permalink)
Mt Tam I am A True Z Fanatic Join Date: Jun 2010 Location: California Posts: 10,709 Drives: 370Z T/S/N 6MT & XKE Rep Power: 3844	Who will be the first to open a 2014 370Z speculation thread. __________________ "Does the carpet match the drapes? NO!!! I don't date bald women." Nissan Motorsports 34R Oil Cooler. Stillen CBE. Hotchkis Sport Sway Bars. KW Variant 3 Coilover System. Stillen Gen3 CAI. Michelin Pilot Super Sport. Stillen Brake Ducts. Carbotech™ XP10/XP8 Pads. Z1 Front Rotors. Z1 Stainless Brake Lines. Two degrees of camber

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Roof and Nissan North America	Merlin	Nissan 370Z Roadster (Convertible)	27	01-11-2011 08:19 PM
Will Nissan North America help?	Dembflyr	Nissan 370Z General Discussions	38	05-20-2010 02:30 PM
Nissan North America response to...	PapoZalsa	Nissan 370Z General Discussions	27	04-28-2010 02:44 PM
Nissan north america announces february sales	AK370Z	The Lounge (Off Topic)	5	03-04-2009 05:47 AM
Nissan North America Announces October Sales 11.03.08	AK370Z	The Lounge (Off Topic)	0	11-07-2008 09:01 PM