this is why i hate nissan as a company

Red__Zed

With a gtr, at least they replace your steering lock.

cossie1600

good point, with all the gtr owners buying 370s now, I am curious to see how they are treated when they go in.

I know when I had my little c class, Mercedes treated me great. only thing I was pissed about was getting a Camry as a loaner.

Roadster4Us

It really is a dealer issue. My dealer has been great. Their policy, anything taking longer than an hour and you can have a loaner car.

Free inspections for life.

Went in to have new TPMS activated in new wheels and tires I purchased. They activated them at no charge.

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Greg


2013 Camaro ZL1

kenchan

my experience with a local subaru dealer was the worst. it's really how the service dept is managed and the staff they have.

my nissan dealer appears to be willing and nice. hope i dont need to find out though...

PapoZalsa

Is really a dealer issue, when I had a BMW they treated me like a King down in Pensacola, FL dealer in Newport News, VA it was like I was driving a Geo Metro and the dealer was more ghetto than an used car one.

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2009 370Z MB Base w/Sport Package 6MT
Modshack's Custom Air Intakes /3M Clear Bra/ Illuminated Kick Plates / F. I CBE w/12" resonators / EVO-R Front Lip / Rear Hatch Wing / Tein S-Tech Springs /Ilegal Tint in the Rep. of VA/4x20mm Z1 Spacers/ Vinyl Roof/Liquid Carbon Designs

bigdog1250

This thread has no validity. My nissan dealer kicks ***. It's the same as any other franchise, some operations are well run and have good customer service (these are generally the successful ones) and others less so.

Looks like your dealer is the latter. Oh well.

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350z / 40th 370z / C6 Z06 / BMW M4 / V10 R8 / C7 Grand Spot / 997.1 GT3 / S2K / Camaro ZL1 / 718 GTS / 991.2 GT3

kenchan

i like my inifiniti dealer. lots of pretty people working there.

then i go over to mazda in the same town and it's like walmart city...

Cmike2780

Walmart city, lol.....I can see it now....so many goats, back-fat and beer guts.


.....so true though.

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[09][MB][6-Spd MT][Touring][Stillen Gen III][K&N][Borla CBE][Evo-R]

kenchan

i have to say general public is stupid and mean.

chances are the dealer staff started out as outgoing, eager, happy crew.

the public killed that for them. ive done retail while young and folks are brutal especially when they think they can get away with anything. only their management and its policies can keep their staff sane.

last week i went to acehardware. everyone was nice. the aresehole was a middle-aged fat woman customer who was rude.

Phenix

The two Nissan dealerships closest to me have both gone above and beyond for me. You can't assume the views of any one dealership are the views of Nissan as a company.

Sent from my Galaxy Nexus using Tapatalk 2

cossie1600

I know they are a sponsor and everything, but I was treated like crap at Koppel. Over the phone, they promised the world. When I got there (2 hours drive and 120 miles later), they pretty much ignored me and wouldn't even let me drive the car. I was ready to buy at the time (2009), but I ended up with a Prius that year and ended up with my 370 in 2010.

Back to the original topic. I got my car back after finding my wife to drive me to the dealership. I took it for four problems, they didn't fix any of them. If anything, they told me I have new problems.

I took it in for the following
#1 Inaccurate fuel gauge = They claimed the fuel sender is within spec even though I lost only 3 dots after running through 7 to 8 gallons of gas.
#2 TPMS light flashed last week = They claimed my TPMS light came on because I had a wiring harness for my rear foglight/trailer, so nothing can be done.
#3/#4 Transmission whine that goes away when you push the pedal in, 2nd gear clunks = They claimed it was all due to the trailer hitch even though I have had the problem since it was new

Here are the new problems they told me I have

#1 My transmission fluid was dirty (I put it in myself a month ago)
#2 They claim there was a rattle from the trunk area due to the hitch hitting the muffler even though it is physically impossible for them to touch (there isn't enough slack). Funny thing I have never heard a noise from the trunk, rattle was never an issue with this car.
#3 I had over 1000 codes in my ECU stored.

If you have a good dealer, I suggest you keep up with them. This is the 8th Nissan dealership I have visited, they all suck more than Sasha Grey. I am still on the same Mercedes/Toyota dealership.

kenchan

wow, how did you net more than 1000 codes on the ecu stored? wat were the codes?

cossie1600

he couldn't tell me, why do you think I am fed up. I just love how they use my hitch as a scapgoat for everything. they are going to tell me my dogs fur or my backup camera is causing it next

2011 Nismo#91

Wow, they are probably blaming it on towing something too heavy and don't want anything to do with it, though I doubt you did.

The fuel gauge thing is caused by the shape of the tank rather then the sender. Though Nissan has had cases of bad senders on other models. I can drive 60miles and not have a light go out then it drops quickly to about 3/4 and is pretty consistent to about 1/3 haven't really run it lower then that often enough to know the last 1/3. THe tanks in the Z are shaped like an upside down U so there's a lot of fuel in the top end compared with the rest. Other cars are the opposite they drop quickly but take forever to get to E.

Cmike2780

1,000 codes? I also don't understand the transmission thing. How would a trailer hitch cause a whine in the transmission? Is it just in neutral or also while in gear? It might be normal.

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[09][MB][6-Spd MT][Touring][Stillen Gen III][K&N][Borla CBE][Evo-R]