She's Dead, Jim

waaaasabi · 01-21-2012, 07:58 PM

Since Nissan isn't being receptive to e-mails about the issue, I propose that we start moving to media outlets to raise awareness - the fact that this issue could possibly mean being stranded in the middle of nowhere and it cuts across three separate Nissan models (the Z, the GTR, and the Maxima) definitely warrants a voluntary service at the very least, especially since this isn't a "wear and tear" item by any means.

onzedge · 01-21-2012, 07:59 PM

Quote:

Originally Posted by waaaasabi

Since Nissan isn't being receptive to e-mails about the issue, I propose that we start moving to media outlets to raise awareness - the fact that this issue could possibly mean being stranded in the middle of nowhere and it cuts across three separate Nissan models (the Z, the GTR, and the Maxima) definitely warrants a voluntary service at the very least, especially since this isn't a "wear and tear" item by any means.

Good idea. It also impacts the Altima.

FL 4Motion · 01-21-2012, 08:14 PM

Quote:

Originally Posted by onzedge

Good idea. It also impacts the Altima.

x2

PapoZalsa · 01-21-2012, 08:17 PM

Quote:

Originally Posted by waaaasabi

Since Nissan isn't being receptive to e-mails about the issue, I propose that we start moving to media outlets to raise awareness - the fact that this issue could possibly mean being stranded in the middle of nowhere and it cuts across three separate Nissan models (the Z, the GTR, and the Maxima) definitely warrants a voluntary service at the very least, especially since this isn't a "wear and tear" item by any means.

Email for Nissan North Amerca customer service:
customersupport@nissan-usa.com

--------------------------------------------------
The big guns emails:

darryll.harrison@nissan-usa.com
CORPORATE COMMUNICATIONS for SOUTHEAST
ATTN: Darryll Harrison (Manager)

scott.stevens@nissan-usa.com
Nissan Corporation
ATTN: Scott Stevens (Vice President)

NOTE: Darryll Harrison is/or was on Facebook.

We need to overflow their emails concerning this issue!

waaaasabi · 01-21-2012, 10:19 PM

Quote:

Originally Posted by onzedge

Good idea. It also impacts the Altima.

Quote:

Originally Posted by PapoZalsa

Email for Nissan North Amerca customer service:
customersupport@nissan-usa.com

--------------------------------------------------
The big guns emails:

darryll.harrison@nissan-usa.com
CORPORATE COMMUNICATIONS for SOUTHEAST
ATTN: Darryll Harrison (Manager)

scott.stevens@nissan-usa.com
Nissan Corporation
ATTN: Scott Stevens (Vice President)

NOTE: Darryll Harrison is/or was on Facebook.

We need to overflow their emails concerning this issue!

I was thinking more along the lines of sending the story out to car sites/blogs, as it appears Nissan isn't really responding to e-mails regarding the issue nor are they taking an effort to address it. Putting the issue out in the public domain on car-related publications and sites would definitely get Nissan's attention, and could possibly force them to respond (with something besides a canned reply).

Furthermore, pushing information on the steering lock issue alerts other Z, GTR, Altima, and Maxima drivers to be aware of the high possibility of the issue afflicting them; not everyone who owns one of those cars is on the forums. One my ex-girlfriends' parents drive a Maxima, and while I hate that bitch, I think her parents are fantastic people, who only happened to accidentally raise an idiot - it would be awful to see them driving out to the mountains to go hiking or camping and then getting stuck out there.

GaleForce · 01-21-2012, 10:25 PM

Quote:

Originally Posted by waaaasabi

I was thinking more along the lines of sending the story out to car sites/blogs, as it appears Nissan isn't really responding to e-mails regarding the issue nor are they taking an effort to address it. Putting the issue out in the public domain on car-related publications and sites would definitely get Nissan's attention, and could possibly force them to respond (with something besides a canned reply).

Furthermore, pushing information on the steering lock issue alerts other Z, GTR, Altima, and Maxima drivers to be aware of the high possibility of the issue afflicting them; not everyone who owns one of those cars is on the forums. One my ex-girlfriends' parents drive a Maxima, and while I hate that bitch, I think her parents are fantastic people, who only happened to accidentally raise an idiot - it would be awful to see them driving out to the mountains to go hiking or camping and then getting stuck out there.

I'm on board with this... how can we help?

onzedge · 01-22-2012, 08:29 AM

Quote:

Originally Posted by GaleForce

I'm on board with this... how can we help?

Who among us is going to take the lead?

TacoZ · 01-21-2012, 09:40 PM

I got a letter from Nissan saying that my car "may be subject to a Nissan service recall campaign." I wonder if this is what they will be checking for me. I better bring it in soon because I don't want this to happen to me! It's bad enough that I got a stuck clutch twice in two years!

Azroadster · 01-21-2012, 09:59 PM

I had the problem last month and it took two weeks to get the steering lock. I double checked and they did install the "D" unit on mine. I checked a bunch of dealers while I was waiting, including Courtesy Nissan and no one had any in stock. They all told me it was on back order. From the sound of things, my 2 week wait was less than most. I guess I got lucky.

Nissan really should do a recall on this!

AZ

kenchan · 01-21-2012, 11:30 PM

Quote:

Originally Posted by Azroadster

I had the problem last month and it took two weeks to get the steering lock. I double checked and they did install the "D" unit on mine. I checked a bunch of dealers while I was waiting, including Courtesy Nissan and no one had any in stock. They all told me it was on back order. From the sound of things, my 2 week wait was less than most. I guess I got lucky.

Nissan really should do a recall on this!

AZ

good to hear!

please keep us posted on your car.

i think with japan's production finally kicking up to near full since the 3/11 disaster last year all the suppliers are coming up kind of short on supply for service parts.

SPOHN · 01-22-2012, 09:09 AM

Does anyone know of a 2011 model going out?

ZCarMan · 01-22-2012, 09:22 AM

Based on what I've read on this thread and Kenchan's DIY, I've also emailed Nissan North America (no response yet) and I also contacted my local dealership service department that I purchased my Z from back in 2009. I provided the service manager the background on what has been happening to other 370Z owners and the part(s) in question. He replied back that he had his folks look into it and they confirmed that no TSB was out for this on the 370Z. He said they have had only one instance to date of this problem at their dealership. That was interesting to me because that is one more I (we) were not aware of.

Mt Tam I am · 01-22-2012, 09:35 AM

This very real first year of production (unknown) problem, is why I bought an extended warranty. As foolish as it sounds.

onzedge · 01-22-2012, 09:39 AM

Quote:

Originally Posted by Mt Tam I am

This very real first year of production (unknown) problem, is why I bought an extended warranty. As foolish as it sounds.

I bought an extended warranty also and it does not sound foolish at all. Although mine is under factory warranty still, I don't like the idea of sheeling out serious dollars when I pass 36,000 miles, which will likely be later this year.

SPOHN · 01-22-2012, 12:10 PM

Quote:

Originally Posted by ZCarMan

Based on what I've read on this thread and Kenchan's DIY, I've also emailed Nissan North America (no response yet) and I also contacted my local dealership service department that I purchased my Z from back in 2009. I provided the service manager the background on what has been happening to other 370Z owners and the part(s) in question. He replied back that he had his folks look into it and they confirmed that no TSB was out for this on the 370Z. He said they have had only one instance to date of this problem at their dealership. That was interesting to me because that is one more I (we) were not aware of.

That's funny. How do they explain why the 2012 models don't have them (per onzedge)?

Also my dealer gave me a extended warranty at no extra charge. I was pretty shocked.

01-21-2012, 07:58 PM	#1 (permalink)
waaaasabi Enthusiast Member Join Date: Apr 2009 Location: New York City Posts: 491 Drives: '10 Civic (FG1) 5AT Rep Power: 18	Since Nissan isn't being receptive to e-mails about the issue, I propose that we start moving to media outlets to raise awareness - the fact that this issue could possibly mean being stranded in the middle of nowhere and it cuts across three separate Nissan models (the Z, the GTR, and the Maxima) definitely warrants a voluntary service at the very least, especially since this isn't a "wear and tear" item by any means. __________________ That's SOOOO not Raven!

01-21-2012, 09:59 PM	#9 (permalink)
Azroadster Base Member Join Date: Jun 2009 Location: Arizona Posts: 195 Drives: 2009 370Z Yellow 7sp Rep Power: 17	I had the problem last month and it took two weeks to get the steering lock. I double checked and they did install the "D" unit on mine. I checked a bunch of dealers while I was waiting, including Courtesy Nissan and no one had any in stock. They all told me it was on back order. From the sound of things, my 2 week wait was less than most. I guess I got lucky. Nissan really should do a recall on this! AZ __________________ AZ Roadster '09 Base\|Chicane Yellow\|TSW Nurburgrings\|Stillen CBE\|Eclipse AVN726E In Dash DVD/NAV\|Clear Bra\|H&R Spacers 15/20\|Hankook Ventus V-12's 275/35 & 305/30

01-22-2012, 09:09 AM	#11 (permalink)
SPOHN A True Z Fanatic Join Date: Feb 2010 Location: Covington, GA Age: 46 Posts: 14,844 Drives: Waiting on next Z Rep Power: 222	Does anyone know of a 2011 model going out? __________________

01-22-2012, 09:22 AM	#12 (permalink)
ZCarMan A True Z Fanatic Join Date: Jun 2009 Location: MD Posts: 4,488 Drives: 09 Z34, 13 F-150 Rep Power: 27	Based on what I've read on this thread and Kenchan's DIY, I've also emailed Nissan North America (no response yet) and I also contacted my local dealership service department that I purchased my Z from back in 2009. I provided the service manager the background on what has been happening to other 370Z owners and the part(s) in question. He replied back that he had his folks look into it and they confirmed that no TSB was out for this on the 370Z. He said they have had only one instance to date of this problem at their dealership. That was interesting to me because that is one more I (we) were not aware of. __________________ Jon Swift \| SPC \| Stillen \| Motordyne \| AAM \| Cobb \| Hawk \| Volk Racing \| Bridgestone Green Demon Eyes

01-22-2012, 09:35 AM	#13 (permalink)
Mt Tam I am A True Z Fanatic Join Date: Jun 2010 Location: California Posts: 10,709 Drives: 370Z T/S/N 6MT & XKE Rep Power: 3844	This very real first year of production (unknown) problem, is why I bought an extended warranty. As foolish as it sounds. __________________ "Does the carpet match the drapes? NO!!! I don't date bald women." Nissan Motorsports 34R Oil Cooler. Stillen CBE. Hotchkis Sport Sway Bars. KW Variant 3 Coilover System. Stillen Gen3 CAI. Michelin Pilot Super Sport. Stillen Brake Ducts. Carbotech™ XP10/XP8 Pads. Z1 Front Rotors. Z1 Stainless Brake Lines. Two degrees of camber

01-21-2012, 09:40 PM	#8 (permalink)
TacoZ Enthusiast Member Join Date: Dec 2008 Location: Southern California Posts: 319 Drives: 09 370Z PW M6 Rep Power: 17	I got a letter from Nissan saying that my car "may be subject to a Nissan service recall campaign." I wonder if this is what they will be checking for me. I better bring it in soon because I don't want this to happen to me! It's bad enough that I got a stuck clutch twice in two years!

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