She's Dead, Jim

kenchan · 01-25-2012, 07:28 AM

370zproject · 01-25-2012, 08:04 AM

Quote:

Originally Posted by happytheman

Ughhh.....wtf?

Tell me, we're you given a two to four week turnaround on it?

they said no idea their system has been down all week so they claimed XD

happytheman · 01-25-2012, 11:02 AM

Papozalsa, that's good to hear. Glad you didn't get a canned response! Props to you and Wassaaaaaaabi!

PapoZalsa · 01-25-2012, 01:00 PM

Quote:

Originally Posted by happytheman

Papozalsa, that's good to hear. Glad you didn't get a canned response! Props to you and Wassaaaaaaabi!

Yes, but I got a canned response from the Representtive of Nissan of North America Customer Service for the complaint I wrote them concerning this issue.

She told me that my complaint was going to be logged and that they have not received enough complaints to act and make a recall or TSB on the issue.

Again her name is Rebecca Martin and her telephone for those of you that have gone or going thru this issue. Telephone is 1-615-725-1000.
I had my issues in the past with her since most of the time she is clueless about an issue.

However we need to keep pounding them, here is the email again: Nissan North Amerca customer service:
customersupport@nissan-usa.com

ZCarMan · 01-25-2012, 04:36 PM

Here is the reply I received from Nissan North America:

Thank you for your recent correspondence to Nissan North America, Inc. and allowing us the opportunity to be of assistance.

We are sorry to hear of the concerns you have regarding the quality and design of your 370z. Nissan is committed to designing and building vehicles that incorporate our customers' needs for styling, performance, quality and safety.

To set your mind at ease, file # 7362207 has been created to document your concern. Your comments are appreciated, as they will help us improve our level of service. Your satisfaction with your vehicle is our primary concern.

We apologize for any inconveniences you may have encountered with your vehicle. If you have any further comments or concerns, please feel free to contact our Consumer Affairs department at 1-800-647-7261.

Sincerely,

Nissan North America, Inc.

I already sent back a reply asking exactly what creating a file does that would set my mind at ease? Hey, at least I didn't get a form letter!

kenchan · 01-25-2012, 04:39 PM

Quote:

Originally Posted by ZCarMan

I already sent back a reply asking exactly what creating a file does that would set my mind at ease? Hey, at least I didn't get a form letter!

hahaha

that number automatically increase for every email the machine (maybe a vacuum cleaner?) receives.

GaleForce · 01-25-2012, 05:34 PM

Wow, really? That's supposed to ease your mind? lol

happytheman · 01-26-2012, 06:45 AM

I worried.

Every time I climb in and push the button, I'm flooded with relief when the lock clicks, the wheel is released and the Z roars to life, taking me on to my destination once again!

onzedge · 01-26-2012, 07:12 AM

Quote:

Originally Posted by happytheman

I worried.

Every time I climb in and push the button, I'm flooded with relief when the lock clicks, the wheel is released and the Z roars to life, taking me on to my destination once again!

That is my future.

Good morning, Mr. Happy

rtrono · 01-26-2012, 09:43 AM

Leaving the gym at 6 this morning. Went to the car and nothing. Got a ride home to get my old Frontier and heading back to call AAA to get towed to the dealer. I am so excited. But now I get a day off of work so its not all bad I guess.

kenchan · 01-26-2012, 10:14 AM

Quote:

Originally Posted by rtrono

Leaving the gym at 6 this morning. Went to the car and nothing. Got a ride home to get my old Frontier and heading back to call AAA to get towed to the dealer. I am so excited. But now I get a day off of work so its not all bad I guess.

Woo, please check Rev number on your steering lock. Also, mark it with a scratch or pen to ensure dealer swaps. GL! Please update thechids thread for logging purpose.

rtrono · 01-26-2012, 01:28 PM

Quote:

Originally Posted by kenchan

Woo, please check Rev number on your steering lock. Also, mark it with a scratch or pen to ensure dealer swaps. GL! Please update thechids thread for logging purpose.

Back from the dealer. I never even thought about marking the lock or looking at the rev. Since it died in a parking lot I didnt have tools. Had it just not started at home I would have drove my truck and played with this a bit more later. Oh well. I will update the other thread and I will post updates. I am also having them look at the hatch problem since they have the car. That has been going on for a while and I really didnt care but since it is there...why not.

onzedge · 01-26-2012, 10:31 AM

This is getting ridiculous. Does anyone have a feel for the total number of us are affected?

kenchan · 01-26-2012, 10:34 AM

Quote:

Originally Posted by onzedge

This is getting ridiculous. Does anyone have a feel for the total number of us are affected?

Mr.onzedge- I think maybe 25-30 plus those that do not visit this forum. Thechids is logging.

370zproject · 01-26-2012, 10:58 AM

Quote:

Originally Posted by rtrono

Leaving the gym at 6 this morning. Went to the car and nothing. Got a ride home to get my old Frontier and heading back to call AAA to get towed to the dealer. I am so excited. But now I get a day off of work so its not all bad I guess.

sucks GL man

01-25-2012, 11:02 AM	#3 (permalink)
happytheman A True Z Fanatic Join Date: Apr 2010 Location: Florida Posts: 10,737 Drives: MB 6M Tour/Sport Z34 Rep Power: 1823	Papozalsa, that's good to hear. Glad you didn't get a canned response! Props to you and Wassaaaaaaabi! __________________ --Brantly-- *PowderCoating by Mike/Stillen/PWJDM/Shine Auto/NST* GTR/Michelin /Fast Intentions/Evo-R/Mobil 1/Motul/Z1 https://facebook.com/CentralFloridaZClub

01-25-2012, 04:36 PM	#5 (permalink)
ZCarMan A True Z Fanatic Join Date: Jun 2009 Location: MD Posts: 4,488 Drives: 09 Z34, 13 F-150 Rep Power: 27	Here is the reply I received from Nissan North America: Thank you for your recent correspondence to Nissan North America, Inc. and allowing us the opportunity to be of assistance. We are sorry to hear of the concerns you have regarding the quality and design of your 370z. Nissan is committed to designing and building vehicles that incorporate our customers' needs for styling, performance, quality and safety. To set your mind at ease, file # 7362207 has been created to document your concern. Your comments are appreciated, as they will help us improve our level of service. Your satisfaction with your vehicle is our primary concern. We apologize for any inconveniences you may have encountered with your vehicle. If you have any further comments or concerns, please feel free to contact our Consumer Affairs department at 1-800-647-7261. Sincerely, Nissan North America, Inc. I already sent back a reply asking exactly what creating a file does that would set my mind at ease? Hey, at least I didn't get a form letter! __________________ Jon Swift \| SPC \| Stillen \| Motordyne \| AAM \| Cobb \| Hawk \| Volk Racing \| Bridgestone Green Demon Eyes

01-25-2012, 05:34 PM	#7 (permalink)
GaleForce A True Z Fanatic Join Date: Aug 2011 Location: Ontario, Canada Posts: 21,749 Drives: Varis Arising II Rep Power: 51865	Wow, really? That's supposed to ease your mind? lol __________________ >>>GaleForce's Build<<< >>>FaceBook @3GsCustoms<<<>>>Instagram @GaleForce370z<<< Varis Kamikaze-Z

01-26-2012, 06:45 AM	#8 (permalink)
happytheman A True Z Fanatic Join Date: Apr 2010 Location: Florida Posts: 10,737 Drives: MB 6M Tour/Sport Z34 Rep Power: 1823	I worried. Every time I climb in and push the button, I'm flooded with relief when the lock clicks, the wheel is released and the Z roars to life, taking me on to my destination once again! __________________ --Brantly-- *PowderCoating by Mike/Stillen/PWJDM/Shine Auto/NST* GTR/Michelin /Fast Intentions/Evo-R/Mobil 1/Motul/Z1 https://facebook.com/CentralFloridaZClub

01-26-2012, 10:31 AM	#13 (permalink)
onzedge A True Z Fanatic Join Date: Apr 2010 Location: Battle Lake MN Age: 64 Posts: 183,964 Drives: 370Z 240Z Rep Power: 2684737	This is getting ridiculous. Does anyone have a feel for the total number of us are affected? __________________ Koni\|Swift\|Michelin\|Motordyne\|Berk\|RJM Performance\|Gates\|SPL\|Motul\|Technafit\|Ate Super Blue\|Hawk Tommy Kaira\|Momo\|Optima\|Hella\|Hotchkis\|Red Line\|ZSpeed\|Stillen\|B&M\|H&R

01-25-2012, 07:28 AM	#1 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141521

01-26-2012, 09:43 AM	#10 (permalink)
rtrono Base Member Join Date: Jun 2010 Location: Camarillo, Ca Posts: 70 Drives: 2010 370Z 40th Rep Power: 16	Leaving the gym at 6 this morning. Went to the car and nothing. Got a ride home to get my old Frontier and heading back to call AAA to get towed to the dealer. I am so excited. But now I get a day off of work so its not all bad I guess.

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